Reviews

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Katharine and Larry York   –  
United States US
Visited: June 2019 Reviewed: Jun 23, 2019

Email Katharine and Larry York  |  35-50 years of age  |  Experience level: first safari

Unbelievable experience in Venda and Phinda!
5/5

To start with, let me just say that every detail, communication, and connection was expertly handled by Justin and Thabo on our trip to South Africa, and it was THE TRIP OF A LIFETIME! We started with a magical five day hiking tour through villages in Venda with Jeffrey Rink, who organizes tours with his company EcoPsychology Africa....and it was incredible--sleeping in huts, eating traditional food (mopane worms!), and listening to amazing music and dances, all in the valley surrounding a beautiful lake. It was precisely the way we wanted to experience the real people and culture of Africa, and we would never have found such a unique opportunity, were it not for Justin and the way he tailors travel experiences to his clients. Our second week was at Phinda, and WOW, it was everything we could have imagined in a safari---plus outstanding food, service, and accommodations at Rock and Vlei lodges. It is also wonderful to know that Phinda is "re-wilded" land that used to be agriculture....and now is FULL of such amazing animals--we were lucky enough to see a leopard snoozing in daylight, plus all of the Big 5 and many more! This trip was perfectly organized, from the transfers to and from airports, to the communications by email, and the attentiveness to every little thing.....we were so fortunate to have come across Justin and Paperjet! THANK YOU for making this an unforgettable experience, and when we plan another trip to South Africa, we look forward to working with you again!

Andrew S   –  
United States US
Visited: October 2019 Reviewed: Oct 20, 2019

Email Andrew S  |  35-50 years of age  |  Experience level: 2-5 safaris

Exactly what we were looking for
5/5

From start to finish the trip put together by Justin was exactly what we wanted. Early in the planning process we said we had 6 days that we wanted to spend on safari and with some beach exposure. He setup a fantastic itinerary that covered all of this, including transfers between locations by extremely nice and dedicated drivers. We saw just about every animal we could ask for in that shirt time range plus spent two days at an amazing, relaxing remote beach resort. And the price for everything was very competitive, especially given the level of service and accommodations we received. I could definitely tell something was different about his my initial services, and we were right. We recommended PaperJet to others while on the trip and will continue to do so

Vale   –  
Italy IT
Visited: November 2019 Reviewed: Nov 17, 2019

Email Vale  |  20-35 years of age  |  Experience level: first safari

Awesome experience!
5/5

Justin and the team organised our stay at Phinda - everything was great, from beginning till end! I highly recommend Paperjet Travel for the punctuality, recommendations and kindness of the staff!

Ruth and Steve   –  
United States US
Visited: February 2020 Reviewed: Apr 25, 2020

Email Ruth and Steve  |  35-50 years of age  |  Experience level: first safari

Tour of a lifetime!
5/5

PaperJet Travel (Justin Perumal)
A little about the reviewers -- my husband and I (late 40s) are “type A” planners. When we travel, we book well in advance. We do a lot of research to figure out what we want to do, and then we research and hire guides that will provide a local experience. We do not generally use travel advisors. We made an exception for South Africa since it was a completely new area for us, and it seemed to be the best way to book a private reserve safari. We are so glad we did.
We requested a few quotes via “Safari Bookings”. PaperJet/Justin’s was by far the most detailed. He responded quickly and provided a variety of options based on our interests. We were sold! Now that the vacation is complete, we can say that we made the BEST decision.
Justin would later tell us that his company tries to do personality based bookings to tailor the trip to the individual. He definitely worked hard to tailor our trip for us. We went back and forth on so many options, and he was always helpful with suggestions and guidance. Throughout the entire process, Justin was always very responsive. For example, we had trouble finding luggage to use for the charter flight – Justin even offered his own (we bought our own so we could pack at home, but it was certainly above and beyond). Every little thing was well thought out and planned perfectly.
Our flight landed in Durban (closest airport to Phinda reserve), and Justin himself was there to pick us up and whisk us away for the 3+ hour drive to Phinda. Despite a slightly delayed arrival, we still had time to do a micro flight on the way. It was a nice way to start our adventures in South Africa and break up the drive. We enjoyed the conversation with Justin on the drive, too.
As an experienced agent for Phinda, Justin knew the lodges that had the best chance of animal interactions at Phinda, and made sure to include that request on our reservation. Yes!! We got lodge 6, and yes, it was magical when the elephants made their way one day to drink water from our plunge pool.
He also arranged other things for us, including airport pickup and a private full day tour in Durban. We had already researched exactly what we wanted to do (Monkeyland KZN, Distillery 031). Justin arranged for us to have a day with Thabo, one of his top guides. We loved our day with Thabo and learned so much about South Africa and the region. In addition to what we planned, Thabo fit in lunch at a very local restaurant for bunny chow and a city tour. We loved it all.
Overall, Justin did everything he could for us, and it all went as smoothly as possible. We fell in love with South Africa, and will definitely contact Justin the next time we are ready for a new adventure. He is the best!!

Average User Rating
5.0/5
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