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Reviews

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Srishti Rongpipi   –  
India IN
Visited: October 2018 Reviewed: Oct 25, 2018

Email Srishti Rongpipi  |  20-35 years of age  |  Experience level: 2-5 safaris

The Ultimate East Africa Adventure
5/5

I am from India. It was going to be my first time ever in a different continent so I just didn't just do my due research, I went overboard with it. I emailed almost a 100 companies and scrolled through websites after websites to get the best estimate of prices, places and packages. So it's fair to say I had a good idea about everything. But when I saw Trip Advisor's price and package, I couldn't believe my eyes. Not only was Seth Vincent the quickest one to respond to my mail, he had the best, most budget friendly package of them all! I noticed companies would automatically hike up their price if there was a mention of visiting two or more countries but Trip Advisor's price was drastically lower compared to any of them. Coupled with that, their's was the only package that offered a fantastic dinner at the luxurious Carnivore restaurant, visit to giraffe center and other activities, and stay at Meridian hotel on the day of arrival ALL FOR FREE. Their package also made sure we maximised our time by visiting as many different places as possible. They also offered a complimentary visit to Olduvai Museum in Tanzania. In short, their package was an all encompassing; wildlife safari, cultural and educational in nature. Thus, we got to experience Kenya and Tanzania in all its trueness.
More than any of that, it was the people involved that made our Africa experience so much more worthwhile. I am an anxious individual pre trip, so I kept bombarding Seth Vincent, the director, with questions after questions everyday and he painstakingly and patiently answered all of them. We had an instant dynamic over the phone, he was reassuring, gave us many useful advices and customised an excellent package for us. He also kept in touch and reassured my father back in India, while I was in Africa with no network.
Reuben our guide in Kenya was amazing. He was so cautious about our well being. He was also a very smart individual; he and I had very interesting geo-political discussions on Africa during our long drives.
Godfrey, our guide in Tanzania, was an absolute sweetheart! He was such a charming person to talk to. With over 15 years of wildlife experience, he knew just about everything! From trees, to animals, birds, mountains, everything! He even carried a small, handy wildlife book that I borrowed from him to read during the trip. Him and the cook made us feel like royalty; keeping our table ready every night, cooking our requests and not letting us move a single muscle.
In short, the team made sure we had the ultimate East Africa Adventure. We saw all the animals, learned about their culture and history and enjoyed their ravenous food! We feel so incredibly grateful and happy to have found this company. They have become our friends and that made our trip so much more special!

Reema Teronpi   –  
India IN
Visited: October 2018 Reviewed: Oct 25, 2018

Email Reema Teronpi  |  50-65 years of age  |  Experience level: 2-5 safaris

A lovely Africa Adventure
5/5

It was just my daughter and I visiting Kenya and Tanzania. So I was quite apprehensive about the trip. But I needn't have worried at all! Trip Advisor Africa Safaris, specifically Seth Vincent, Reuben, Godfrey and the team took amazing care of us. As two women travelling alone in a different continent, I felt nothing but safe, secure and taken care of all thanks to the team. They were there at the Airport an hour before we arrived. Their coordination was incredible throughout the trip and we didn't have to worry about a single thing after landing. They made sure everything was smooth and automatic. We saw so many animals and learned so much about them through our experienced, well informed guides i.e Reuben and Godfrey. Visit to the museum and Maasai Village also taught us a lot of the culture, heritage and history. Our meals were always ready with careful preparation and the guides were so alert, accomodating and entertaining. Seth also kept in touch with my husband when I didn't have network to contact him. It was such a different experience for me as it was my first time camping and travelling so much, but I thoroughly enjoyed every bit of it. I also loved our complimentary dinner in Carnivore Restaurant in Nairobi a lot.
Overall, I couldn't have asked for a lovelier time. I experienced so much in such a short span of time, in so much comfort, all for a budget price! I've personally recommended them to all my friends and will definitely choose them again when I return! Lastly, I want to thank Trip Advisor Africa Safaris for giving my daughter and me the best adventure ever!

Amin   –  
Malaysia MY
Visited: June 2018 Reviewed: Oct 25, 2018

Email Amin  |  35-50 years of age  |  Experience level: first safari

Met expectations
5/5

We booked our toor on a very short notice but all was ready as we wanted it to be, nicely received in the airport, friendly people running our tour , driver, cook,, good vehicle, well managed program until we were sent back to airport on time to catch our flight onwards.
Going back we had no complains, only good memories, and desire to do it again.

Annalisa   –  
Italy IT
Visited: October 2018 Reviewed: Oct 23, 2018

Email Annalisa  |  20-35 years of age  |  Experience level: first safari

Super
5/5

I did 5 days of safari in Kenya, Masai Mara, Lake naivasha e lake Nakuru few days ago. It was the best experience in my life, everything was great. I want also to thank Vincent for understanding and patience towards me after my arrival a bit difficult. I lost the flight from addis for overbooking when i arrived in nairobi my bag was not there. Vincent did everything to make me feel comfortable and to make my safari great according to my needs, from the request to stay in a single room and from the request to arrive at the airport 1 hour earlier than expected. The safari was super thanks to the kenya but expecially thanks to the organization of Vincent and his agency, Trip Advispr Africa Safari.

Annalisa   –  
Italy IT
Visited: October 2018 Reviewed: Oct 19, 2018

Email Annalisa  |  20-35 years of age  |  Experience level: first safari

Great!!!
5/5

I arrived in Nairobi on sunday after a long trip, and Vincent was there to wait me. We went with my driver to the decasa hotel and then I did a small tour in Nairobi. The hotel is easy but ok. The day later my safari started masai Mara and lake nakuru. It was like a dream. Vincent is a great person and he has done everything to be my safari SPECIAL!!!!

Tony   –  
Canada CA
Visited: September 2018 Reviewed: Oct 8, 2018

Email Tony  |  65+ years of age  |  Experience level: 2-5 safaris

Overall, fantastic
5/5

Taking everything into consideration, I received my money's worth. There were a few hiccups. We were a group of 12, and our understanding was that we purchased a private tour. However, when we got to Nairobi, we found that there was a 13th person included in our group. This was an inconvenience (no offence meant to this person), as we had to share two vehicles. All of the hotels were as promised and very good, except just one in Tanzania. We were told some rooms at the hotel that was promised, were not available, and we would be taken to another in Arusha. The hotel in Arusha was not up to the standard of that promised. I tried to get the hotel booking reference numbers beforehand so that I could confirm the bookings and the number of rooms, before our trip commenced. However, I met with some resistance, even from some members of our own group that protest the loudest, and never got this information. Then there was another incident in Tanzania where the hotel was claiming they were not paid for the second night, and wanted us to make the payment. Eventually though, it got sorted out. As you can see, it was mostly in the Tanzania side of our Kenya/Tanzania tour that we encountered some problems in logistics.

So those were the "cons". Taken with the broader scheme of things, they were minor. We did manage to complete the tour, and we did encounter heaps of wild life. I should also mention another incident that will show that the organizers had the well being of their clients at heart. One of my luggage, containing some of my medicines, did not arrive with us to the Nairobi airport. Seth Vincent (from Trip Advisor Africa Safaris) made the effort to collect it when it arrived (two days later) and forward it to me to the point of our tour.

Konrad   –  
Germany DE
Visited: August 2018 Reviewed: Oct 1, 2018

Email Konrad  |  20-35 years of age  |  Experience level: 2-5 safaris

Lovely Safari with some minor problems
5/5

I did a Safari with TripAdvisor Africa in August 2018. The safari included one day in Tarangire, two days in the Serengeti and one day in the Ngorongoro Crater. I got the contact details from the Tour operator, who always tried to help me through the problems who occured during the trip. The Tour operator is placed in Nairobi and has an operator in Arusha. The operator in Arusha was SafariBookEvolution. I can just advice you to tell the operator, not to use this guy. The first problem was he was not picking me up at the airport. I took a taxi instead which was quite expensive. TripAdvisorAfrica refunded that taxidrive in the end. The pick up for my travelmate did not work as well, even if I had telephone contact to the nairobi office. The operator in Arusha was out of control...
The morning the safari was taking place we were carried to an athiopian coffee where some people were sitting. The operator from arusha did not say hello and he was sitting at the neighbortable all the time. When he came to us he was offending and wanted to see the money right at the beginning. I told him, thta I do not do that and them he was telling me that I can go away. I kept cool and when I saw the safari car everything was fine. I guess Tripadvisorafrica quitted the contract with that operator afterwards. I was still able to stay in contact with them all the time, which gave me a better feeling. The safari itself was super great, we saw many animals and we had the best driver ever. Thanks brutus. The cook was great and the tents were in a good shape. The car was cleaned before the safari and I felt way better when we let that guy from safaribookevolution behind us.
After the safari the transport failed as well, but that was obviously and we were already prepared. We also got a refund for that.
In conclusion I already recommend that company two times. They are always there for you, you can stay in contact and they are thrusty. If something failes, they will refund you with the whole amount of money and they are paying the fees for the bank as well.
I was unlucky with my operator in arusha, but I would book with tripadvisorafrica again, but I would ask him to choose another operator in arusha instead of safaribookevolution.

Biagio   –  
Italy IT
Visited: September 2018 Reviewed: Oct 1, 2018

Email Biagio  |  20-35 years of age  |  Experience level: first safari

Really good organization. From picking up at the airport to the safari itself!!!Recommended!
5/5

The whole safari was amazing. The agency provided me help also in accommodation the first night before the start of Safari, taking also care of the others luggages I didn't need during the safari. Tha safari was amazing, we saw all species!!!! big 5 and more. The guide was helpful in recognizing species and in giving us some explanations - not so many detailed but useful in general. The first accommodation in the camp just outside masai mara was wonderful - as living close the savanna. The second accommodation at nakuru was perfect about the quality of theroom in the hotel, but food and general organization in the hotel was really scarce! Anyway, the beauty of Nakuru lake with rhino and flamingo definitely didn't make us think about.
Strongly recommend this experience and this agency!

Livia   –  
Albania AL
Visited: January 2018 Reviewed: Aug 31, 2018

Email Livia  |  20-35 years of age  |  Experience level: first safari

Amazing experience
5/5

First time to experience safari in Africa and it was the most beautiful one :D 4 days in different parks. Saw a lot of animals. The guide was friendly and helped us to understand better and to make more adventurous our trip. After safari more 4 unforgetable days in Zanzibar. If i could do one more time this trip, I definitely will! Thank you guys

Jetty Mou   –  
China CN
Visited: July 2018 Reviewed: Aug 12, 2018

Email Jetty Mou  |  20-35 years of age  |  Experience level: first safari

The operator arranged very excellent & guide/driver and we are satisfied with the services provided.
5/5

The operator arranged very good tented camps with good location and services in Kenya although our trip was last-min booking and some tents were changed. In addition, our guide/drivers in both Kenya and Tanzania are all pretty good with over 10 years of working experience as a tour guide. We look forward to getting back to Africa again in near future and highly recommend this tour company. It's better to book your safari trip as early as possible so that you can secure the tented-camps you like the most.

Disclaimer

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