Trip Advisor Africa Safaris
Trip Advisor Africa Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2012)
- Tour Types:
- Short mid-range tours (½ to 3 days)
- Destinations:
- Price Range:
- $100 to $300 per person per day (USD, excl. int'l flights)
Reviews
US
Email JOHN AND CAROLINE | 65+ years of age | Experience level: over 5 safaris
SETH WAS VERY RESPONSIVE AND ATTENTIVE. TRIED VERY HARD TO PLEASE.
COMMUNICATIONS WERE FINE. ONE PROBLEM WAS THAT TWO OF OUR SAFARI DRIVERS DID NOT ALWAYS COMMUNICATE BETWEEN THEMSELVES WELL. ARRIVED LATE TWO OR THREE TIMES TO OUR LODGINGS WHICH COULD HAVE BEEN AVOIDED WITH BETTER TIME MANAGEMENT.
ONE DRIVER, DICKSON, WAS OFTEN ON HIS PHONE WHILE DRIVING, CHATTING WITH FRIENDS OR WIFE.
THAT SEEMED TO BE HIS PRIORITY DESPITE OUR COMPLAINING ABOUT THIS. NOT GOOD.
OPANY AND ALI BABA WERE GREAT AND KNOWLEDGEABLE.
RIFT VALLEY ROUTE VERY CROWDED AND FRUSTRATING...BUT TRIP TO MASA MARA FROM LAKE NAKURU WAS BRUTAL. FORTUNATELY, THE GAME VIEWING AND VISIT TO THE MASAI VILLAGE FAR EXCEEDED EXPECTATIONS. WELL WORTH IT, VERY MUCH SO. P.S DO STAY AT THE WONDERFUL, CHARMING SAROVA NELSON HOTEL IN NAIROBI. OUTSTANDING STAFF!
AT
Email Michelle | 20-35 years of age | Experience level: 2-5 safaris
Easy and friendly cancelation due to car problems
We have booked a safari when we ended up having troubles with our car. We forgot to tell the office so they contacted us since they were waiting at the pick up location to get us. The service was very friendly and easy, we could cancel the trip with no problems. Thank you very much!
Email Kirit | 65+ years of age | Experience level: first safari
Very experienced tour operator with professional drivers who really know how to look after the tours
Very good tour company with a lot of experience and very well English speaking drivers
IT
Email Massimiliano | 20-35 years of age | Experience level: first safari
Fantastic! Amazing!
Fantastic tour, better than I expected, best experience of my life
CA
Email Adam Kirkwood | 20-35 years of age | Experience level: first safari
Great experience, go with the flow
We had a fantastic experience on the 4 day Masai Maara and Lake Nakuru Safari. Seth was very quick to respond to all communications. At some points we weren't exactly sure what our itinerary was, and we changed game drivers between Masai Maara and Lake Nakuru which was unexpected, but totally fine because we got to hear from the expertise of two different drivers. So, just go with the flow and they will take good care of you!
We were super lucky to see the big 5. Our first game driver, Peter, was fantastic and made sure we had an excellent experience in Masai Maara, and our second driver, Jimmy was also awesome and made sure we saw everything we wanted to see in Lake Nakuru NP. Food and accommodations were also great, and as expected.
Thanks for the great trip!
CN
Email Xi Huan | 20-35 years of age | Experience level: first safari
Fantastic
It’s an amazing tour. The service is really considerable, and as soon as you arrive at the airport, the staff picks you up, and makes travel arrangement for you. Nice experience!!!
MX
Email Adriana | 35-50 years of age | Experience level: first safari
Seth is possibly a scammer! AVOID!
I contacted this man to make a Safari, because contact him I had checked out other options with other companies.
Long story short he offered a Lodge called AA Mara for all my group, all the other companies told me this lodge was not available but he said he had it and that the lodge was already booked for my group, I called the lodge to ask about this “booking” under my name or Seth name or company name and they said they didn’t have any booking from this man.
We gave 500 USD deposit and he said that he wasn’t going to give us our money back when we didn’t confirm to him about this, we were talking about either going to the safari or only make a city tour in Nairobi.
He was very bad replying to us and we said like we wanted to go to the police and he just made fun at me.
I lost 500 USD which I don’t care but hopefully I DIDNT transfer the rest of the money… he was very very very very insistent to make all the transfer,
WATCH OUT! The bank account is in Uganda not Kenia and this leave every one unprotected because once you transfer he stops replying you
*Screenshots removed for privacy reasons.
Reply from Trip Advisor Africa Safaris
Posted on Sep 1, 2023Hi Andriana,
I apologize for the inconvenience concerning reservation deposit of $ 500 which you send to our bank account . I understand that this cause a lot of inconvenience a above all money without proper reason is also very painful, especially the money which was meant for your group vacation.
After doing a lot of investigation even after your group arrive, to day morning, I visiting my web hosting, and I found that indeed you send the deposit, however there are some one who hack our account, and you were talking with someone else but not me.
Currently Mr Roman and the three others people are in Masai Mara, though they paid full amount , I am waiting for them tomorrow so that we can solve this problem, We will agree on how you will get your money back since the mistake is on our side,Please may I also get your account number so that I can refund this money back, since the mistake is on our side,you sand the deposit as per our agreement but our account was hacked by someone else. We have alredy move with speed and our web hosting has already change everything concerning this, and I hope this will not happen again.
Sincerely
Seth Vincent
Director
MX
Email Sergio | 20-35 years of age | Experience level: 2-5 safaris
I feel that Seth steal money
Seth offer packages at “very good prices” like we tells you that you are going to travel in a landcruiser and middle range cruises and the reality is that you use vans and you stay in tented camps.
We have talked with other persons about this and they were possibly scammed too
He makes a lot of pressure to pay for a safari when services are not confirmed
IN
Email Apurv | 20-35 years of age | Experience level: first safari
Wonderful experience
Really good staff and all the things on ground were as per the shared information. Really happy to choose trip advisor.
AE
Email May | 35-50 years of age | Experience level: first safari
Affordable yet absolutely fantastic in making your dream African safari truly unforgettable
Seth made my first African safari so magical and wonderful. He was always making sure that I’ve been taken care of by the driver all the time. The way how everybody arrange their tours in Kenya was a bit confusing in the beginning yet everything worked out to be great and amazing especially with group tours in order to please everyone’s demand. Will definitely recommend to my friends and family if they come and visit Kenya.
