SafariBookings has received complaints from clients about Trip Advisor Africa Safaris.

Reviews

Sort By: Date Most Helpful 1-10 of 26 Reviews
JOHN AND CAROLINE   –  
United States US
Visited: July 2019 Reviewed: Aug 1, 2019

Email JOHN AND CAROLINE  |  65+ years of age  |  Experience level: over 5 safaris

SETH WAS VERY RESPONSIVE AND ATTENTIVE. TRIED VERY HARD TO PLEASE.
4/5

COMMUNICATIONS WERE FINE. ONE PROBLEM WAS THAT TWO OF OUR SAFARI DRIVERS DID NOT ALWAYS COMMUNICATE BETWEEN THEMSELVES WELL. ARRIVED LATE TWO OR THREE TIMES TO OUR LODGINGS WHICH COULD HAVE BEEN AVOIDED WITH BETTER TIME MANAGEMENT.
ONE DRIVER, DICKSON, WAS OFTEN ON HIS PHONE WHILE DRIVING, CHATTING WITH FRIENDS OR WIFE.
THAT SEEMED TO BE HIS PRIORITY DESPITE OUR COMPLAINING ABOUT THIS. NOT GOOD.
OPANY AND ALI BABA WERE GREAT AND KNOWLEDGEABLE.
RIFT VALLEY ROUTE VERY CROWDED AND FRUSTRATING...BUT TRIP TO MASA MARA FROM LAKE NAKURU WAS BRUTAL. FORTUNATELY, THE GAME VIEWING AND VISIT TO THE MASAI VILLAGE FAR EXCEEDED EXPECTATIONS. WELL WORTH IT, VERY MUCH SO. P.S DO STAY AT THE WONDERFUL, CHARMING SAROVA NELSON HOTEL IN NAIROBI. OUTSTANDING STAFF!

Vesna   –  
Slovenia SI
Visited: September 2023 Reviewed: Sep 13, 2023

Email Vesna  |  35-50 years of age  |  Experience level: first safari

Great tour to experience Kenyan wild life
4/5

Be prepared for some improvisation concerning logistics when joining a group tour but in the end, everything has been delivered and the program was respected. Communication was smooth as well. The safari itself was an excellent experience. Our driver was well experienced and patient, he provided the group with clear information. I loved the accommodation in a camp, it was simple but cozy. It allowed for bonding with other members of the groups so it's a great option of you're travelling alone. The tour offers good value for money and gives you a unique experience of the Kenyan wilderness.

Kátia   –  
Chile CL
Visited: August 2023 Reviewed: Sep 27, 2023

Email Kátia  |  35-50 years of age  |  Experience level: 2-5 safaris

Good
4/5


the services are good, compared to the price paid.

Csilla   –  
Hungary HU
Visited: October 2023 Reviewed: Oct 8, 2023

Email Csilla  |  65+ years of age  |  Experience level: first safari

Helpful, always available.
4/5

The first day's game drive was missed. The camp is well equipped.

Yolanda Moerkens   –  
Netherlands NL
Visited: October 2023 Reviewed: Oct 11, 2023

Email Yolanda Moerkens  |  50-65 years of age  |  Experience level: over 5 safaris

Great safari
4/5

We’ve had such a great safari from 7 days. It was a budget safari but we saw just as much as with an expensive tour. The drivers make sure you see the most. Just make sure you keep all writings and agreements and you will have a wonderful trip!

So   –  
Japan JP
Visited: April 2019 Reviewed: May 7, 2019

Email So  |  20-35 years of age  |  Experience level: first safari

Good experience with many kinds of wild lives
4/5

I took 4 days safari in Masai Mara NR and Lake Nakuru.
It was good experience as we could see many kinds of animals such as lions, elephant, giraffes, cheetahs and rhinos and so on. As our guide was very good at finding animals, we could see many kind of animals. I appreciate that.

We came back to Nairobi from Safari tour a day before our departure day.
Though our first plan did not include accommodation in Nairobi for the previous night of departure day, the guy from Trip Advisor arranged one night accommodation and airport transfer. It was very helpful.

One thing I would like to point out that during the safari tour exact plan was not clear for me.
Though I received a plan by email sent by Trip Advisor, it was not exact same to actual travel.
I would like to say that if someone had given us explanation about our journey before the tour, it would have been better.
However I am quite satisfied with our travel.

I can say that if you are thinking about going to safari in Kenya, Trip Advisor is good option.

Kyra   –  
United States US
Visited: July 2019 Reviewed: Jul 26, 2019

Email Kyra  |  under20 years of age  |  Experience level: first safari

They new what they were doing and everything went very smooth and successful.
4/5

The service was very good. They would always be there on time or even earlier to pick us up for our event. It has lived up to expectations and even more than I thought. The safari was very bumpy, but you got to see amazing things. The communications was all right but it could have been better. It was a lot of fun and I would do it again in the future.

Sophia   –  
United Kingdom UK
Visited: August 2019 Reviewed: Sep 7, 2019

Email Sophia  |  20-35 years of age  |  Experience level: 2-5 safaris

Good value
4/5

It was a good tour (we went masaai mara, lake Nakuru and amboseli). We opted for budget and luxury on the last 2 nights which was great. Overall it was great value as you saw a lot at a good price. If you don’t have much time I recommend just the masaai mara as that was by far the best! I really recommend Geoffrey the driver if you have the choice - he is so experienced, very friendly and seems to know everyone!! We were in a mini van as it was cheaper and it was very comfortable and did not feel as though we needed to pay more for the car! I will warn... There is a huge amount of driving so be prepared (again maybe a reason to just do masaai mara) and at times it was a bit disorganised - having to drive into Nairobi at the end when we stayed outside meaning we had an extra 2 hours in the traffic. So perhaps try and make other arrangements in advance or if you can make plans for pick up and drop off to avoid this. Seth is friendly and trustworthy - just be clear on exactly what you want.

Neringa   –  
Lithuania LT
Visited: June 2023 Reviewed: Jul 9, 2023

Email Neringa  |  35-50 years of age  |  Experience level: first safari

A bit chaotic but realiable
4/5

We wanted a simple, budget safari, so we chose to visit the Masai Mara and Nakuru in a short time.
As we wanted to avoid overpaying, we didn't really care about where to stay. The tented camp in the Maasai village did not disappoint. Citymax - a run-down, simple hotel, adequate. It is better not to have high expectations for this hotel. But it does its job.
The food was filling and good.

The safari programme was well thought out: one evening game drive, a full day in the Masai Mara, then a swim in Lake Naivashu, which I consider a good introduction to Nakuru. Once you know about the small creatures, you can go deeper. We enjoyed it all very much, although it actually takes half the time just to go from park to park.
The driver, Richard, was a great companion, a very nice, responsible, fatherly person. He maintained privacy (he was not one for joking and fraternizing) and we apreciated that. Richard had his own style of driving, approaching the lions first and adding knowledge to the tour. Be curious, it pays off!

About the organisation: we were happy with the route, although the organisation was a bit chaotic. We were communicated quickly, but had to keep revising the details (the prices were different, please update!), and when we left, it turned out that the itinerary we had received was the opposite (not Nakuru-Masai Mara, but Masai Mara-Nakuru - which is better by the way). There was a bit of a lack of live contact when paying, so we were a bit hesitant about whether everything would be OK. However, everything is reliable: we got our invoice, we were picked up from the hotel on time, and the programme and the guide service really exceeded expectations. So overall I rate the safari as good.

If you are looking for a great safari experience without demanding too much from the conditions, this is for you!

D Seifert   –  
United Kingdom UK
Visited: June 2017 Reviewed: Jul 13, 2017

Email D Seifert  |  20-35 years of age  |  Experience level: first safari

Excellent four-day safari in Masai Mara, Naivasha and Lake Nakuru
4/5

This was an excellent safari, and every part of it was very well organised. I saw more wild animals than I could have imagined, and our drivers were extremely good. The only small complication arose before the start of the trip, when I was charged an unusually large transaction fee on my initial payment. This aspect could perhaps be improved upon, but otherwise it was a very pleasant experience.

Disclaimer

  • All corporate and/or tour info is provided by Trip Advisor Africa Safaris, not SafariBookings