Reviews

Sort By: Date Most Helpful Rating 41-50 of 81 Reviews
Rajesh M. R.   –  
Qatar QA
Visited: November 2018 Reviewed: Dec 5, 2018

Email Rajesh M. R.  |  20-35 years of age  |  Experience level: first safari

Very well organized trip,excellent lodges and very cooperative driver.
4/5

Well organized trip with excellent lodges and very good Safari driver. Initial response from their management through mail and WhatsApp for finalizing package also was very good.

Christine   –  
Kenya KE
Visited: July 2018 Reviewed: Aug 9, 2018

Email Christine  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

Oakland tours were able to meet our expectations to the maximum, and give us a service according to our budget. This was really good and i would gladly recommend them to my friends. We did a lot of rescheduling and they were able to accommodate us. The hotel they recommended was very good, clean rooms, very good personalized service, good food.

Thank you Oakland.

Eric   –  
Kenya KE
Visited: June 2018 Reviewed: Jul 2, 2018

Email Eric  |  35-50 years of age  |  Experience level: over 5 safaris

Very professional and efficient in their service delivery
5/5

The team provides information on time when requested and have exceeded our expectations of the holiday destination. We had a very thrilling experience at the Serena Sweet Waters lodge which also had excellent services. The tour guide who attended to us was very well informed and pleasant to work with. Definitely looking forward to another travel with Oakland Tours.

Davis   –  
Kenya KE
Visited: November 2016 Reviewed: Jun 6, 2018

Email Davis  |  50-65 years of age  |  Experience level: 2-5 safaris

Best Holiday Ever
5/5

My family and I really enjoyed and appreciated our 5 days All-Inclusive Beach Holiday with Oakland Tours. I would like to thank Felistus the team leader for putting together an excellent & affordable package for my family, everyone was happy and satisfied with the overall experience. We plan to do another holiday later in the year and I know where to start!

JOSIAH   –  
Kenya KE
Visited: March 2017 Reviewed: Jun 5, 2018

Email JOSIAH  |  20-35 years of age  |  Experience level: over 5 safaris

My experience with the operator was extremely excellent,memorable and wonderful
5/5

The operator is timely in relying information about travel logistics in addition they provide services beyond obvious and they always live up to expectations as from my interactions and testimonies shared by references that have made to them. On safari tours they do have super con fore table vehicles and excellent choice of hotels and adventures that works to client budget

Sergejs   –  
Latvia LV
Visited: February 2018 Reviewed: Mar 10, 2018

Email Sergejs  |  20-35 years of age  |  Experience level: 2-5 safaris

Professional services at reasonable price
5/5

Oakland Tours took us to Mount Kenya and overall we are satisfied with the services we received. Starting from booking the climb and ending with the climb itself the services were very professional and employees of Oakland Tour took a great care of our needs and wishes. Special thanks goes to our tour guides, porters and cooks - Charles, Elajah, Bonifacius and the rest of team, who guided us to Mt. Kenya throughout some difficult circumstances. Some of our group got high altitude sickness and they were safely guided through the night to the lower base station, while rest of the time ensured that were able to reach the Mount Kenya. All in all a good service for very reasonable price!

Anthony   –  
Tanzania TZ
Visited: February 2018 Reviewed: Mar 3, 2018

Email Anthony  |  35-50 years of age  |  Experience level: over 5 safaris

The best Tour Operator in Kenya.
5/5

Professional service was offered to our clients last month and I look forward to partnering with Oakland Tours and Safaris for customised packages and offers. The Head of Operations Felistus was very prompt to respond to my clients queries and concerns, level of detail was exceptional. My clients were more that satisfied with the solutions offered and I was pleased to have worked with Oakland Tours.

John   –  
Canada CA
Visited: January 2018 Reviewed: Feb 5, 2018

Email John  |  65+ years of age  |  Experience level: 2-5 safaris

Great SafariExperience, despite the accommodations
4/5

We booked this private Masai Mara and Lake Nakuru safari online although it was a bit more expensive than others exactly like it, thinking the increase in price would upscale the experience just a little. But we had the same accommodation as others we talked to at our two overnight stops who paid less. The first, Manhattan Camp, in the Masai Mara, was very run down. Maybe thirty years ago when it was built it was a great place. All that left of ‘great’ is the gardens. The zipper on out tent did not work. The mosquito netting had holes in it. The bathroom was a shower I did not want to step in, a shelf mhammered together from old wood was hanging on the wall, and a toilet that had a lid but no seat! The camp entry/reception was a mud pit. This place has simply given up. The food was as basic as possible: either spaghetti, rice, mashed potatoes at every meal all served with the same ‘beef’ sauce. Over and over. The dining hall was big and uninteresting. It did however have a massive tv in the bar section which, when the electricity was on (rarely) was blaring soccer games. Pleasant-not! Hardly ‘dining’ experience. A safari camping experience is one thing but this camp has deceptive older photos and dares to call itself a ‘resort.’ Online it states that each tent has a kitchen. Not ours!
The second was a hotel at Lake Nakuru (City Max) in a very very sketchy neighbourhood. Secure but you don’t want to walk around here at night. Grumpy daytime front desk staff and manager. Night front desk was good. Restaurant with maître de and two uniformed wait staff. But, again, the food was miserable. I pushed away the dinner after a few bites as did a few of the other four couples in the restaurant. The room was good. The beds were good. But this neighbourhood is noisy, way into the night. Our room was directly above the kitchen early, so early mornings there was banging pits and pans, etc. I complained about this to the manager but all I got was a blank stare. As for the wifi, although this place claims to have it throughout - forget that. We just gave up on it. It does work sort of in the dining hall.
So, as far as accommodations are concerned, this safari is not just budget but very very budget.
The best part of the safari was Robert, our driver/guide. We had a safari van with openable roof all to ourselves. Robert was a great driver and an informative guide. He was sensitive to what we wanted and made sure we were always having a positive animal viewing experience. We saw almost every savannah animal you could think of . So that made up for the questionable acccommodation. Ask for him if you are still going to book after reading this review.
The owner of the tour company, Felistus, was quick to respond to our emails and even got us onward train tickets to Mombasa. So she is good. I am not sure however that she has recently or ever visited the two places we overnighted in. She and all others who use them should think again.
‘Budget’ does not have to mean ‘inadequate’!

Ephraim   –  
United States US
Visited: November 2017 Reviewed: Jan 18, 2018

Email Ephraim  |  35-50 years of age  |  Experience level: 2-5 safaris

Fantastic Safari Experience
5/5

My family and I really appreciated our 9 days Bush and Beach Safari with Oakland Tours and Edward our driver/guide. We went to Masai Mara, Lake Naivasha and Amboseli and then went for the Beach Holiday at Diani. We saw an amazing variety of wildlife — cats, elephants, hippos— and the hotels and lodges were all well selected. An experience like no other, I would like to thank Felistusi the office team leader for putting together an excellent package for my family - it was trully destination management to the letter

Wambua   –  
United Kingdom UK
Visited: December 2017 Reviewed: Jan 17, 2018

Email Wambua  |  35-50 years of age  |  Experience level: 2-5 safaris

Great Service
5/5

I am always happy to be back home in Kenya but this time it was a 5 Day safari with my British friends at the Mara, Lake Nakuru and Lake Naivasha. The tour operator did an excellent service because i wanted to impress my friends who had never been to Africa - we got a very good choice of hotels and lodges, the driver/guide was very professional and I was happy to have consulted Felistus who was very patient with our queries and emails - she is outstanding!
Do trust Oakland Tours and Safaris to deliver - and sure my friends were very impressed with Kenya thanks to Oakland Tours.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 74
  • 4 star 6
  • 3 star 0
  • 2 star 1
  • 1 star 0
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