Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 74
  • 4 star 6
  • 3 star 0
  • 2 star 1
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 81 Reviews
Felix   –  
Japan JP
Visited: February 2015 Reviewed: Oct 16, 2015

Email Felix  |  20-35 years of age  |  Experience level: over 5 safaris

Awesome customer exeprience
5/5

The service is great. Customer needs are addressed efficiently and effectively and the safari experience lives up to expectation.

Nickson   –  
Kenya KE
Visited: December 2012 Reviewed: Oct 16, 2015

Email Nickson  |  35-50 years of age  |  Experience level: first safari

Good deals and Excellent service
5/5

First time in Mara in December 2012. I got excellent service from Oakland Tours, nice and pleasant staff: I got good deal for 2 nights at Mara Simba, the children had a wonderful experience, Mr. Kamau the driver guide was very experienced and knows the Mara like the back of his hand. Overall – A plus service. Keep up the good work.

Ife   –  
Nigeria NG
Visited: August 2015 Reviewed: Dec 16, 2015

Email Ife  |  20-35 years of age  |  Experience level: first safari

great experience
4/5

My contact person at Oakland Tours and Safari was Felistus, she was very prompt to replying any email and very professional, upon arrival my guests had a wonderful holiday experience and of course a gift from the Oakland Tours and Safari team.

John   –  
Kenya KE
Visited: June 2013 Reviewed: Dec 22, 2015

Email John

Oakland Tours & Safari's is Home when it comes to Travel & Reservation Arrangements !
5/5

They are Excellent, Great Reception and Quick in Response.

Rose   –  
Kenya KE
Visited: October 2015 Reviewed: Dec 22, 2015

Email Rose  |  50-65 years of age  |  Experience level: over 5 safaris

We dealt with Pennina who was very efficient and responded to our many queries with patience
5/5

We had excellent experience. They suggested locations for our preferred holiday destination in Mombasa and made bookings with professionalism. Pennina was patient as we kept changing preferences and her invaluable knowledge of alternative ideas came handy for us. We highly recommend Oakland Tours and Safaris and look forward to using them again for future holiday plans.
Lantana Galu recommended by the Oakland Tours and Safaris was one of the best locations I have had the pleasure of visiting.

Mary   –  
Kenya KE
Visited: May 2015 Reviewed: Jan 20, 2016

Email Mary

Fantastic, stress free holiday thanks to Oakland Tours!
5/5

I have used Oakland Tours a few times now and they have always made sure that my trips are relaxing and enjoyable. I never had to deal with anyone else because they had already done it for me. They were quick to provide all the information we needed to make a decision on the trip (and very patient with us :-)). The prices were definitely the best we'd found and they basically checked in when they needed to, to make sure that everything was as expected. The one time it was not, we received a complementary bottle of wine as an apology from the hotel without having to make the complaint ourselves! As for the safaris, well, perhaps it was largely luck that we got to see a leopard out in the open for a whooping 30 minutes but I can't help thinking that our fantastic Oakland driver who knew his stuff had a little something to do with it? All in all we managed to see everything we wanted to. Oakland tours did not just organise a trip for us (anybody can do that), they played a part in the experience. They made sure we enjoyed ourselves and got everything we needed!

Zita   –  
Portugal PT
Visited: March 2016 Reviewed: Mar 14, 2016

Email Zita  |  35-50 years of age  |  Experience level: first safari

The best experience and best professionals
5/5

Our experience with Oakland Tours and Safaris couldn't be beter. Budget prices for great places to stay, wonderful team and professionals.

Carlos Melo   –  
Portugal PT
Visited: February 2016 Reviewed: Mar 15, 2016

Email Carlos Melo  |  35-50 years of age  |  Experience level: first safari

very professsional and great attention to detail and customer satisfaction
5/5

All in All I was very satisfied with Oakland Tours and their staff members. Felistus was very professional in the way she dealt with all the comunication prior to our trip, and she met us uppon our arrival at a very late 11.30 p.m at our hotel in order to close the last details.
We organized 2 safaris with them, with the second one being tailor made, with a long trip down to Malindi. All went flawless and Kenya largely exceeded our expectations.
On our last day in Nairobi, we booked for the third time, a day with Oakland Tours again, and had a visit to the Sheldrick orphanage, Girrafe center, Karen Blixemn and Nairobi National park, with dropoff at the airport.
So, i will definitly be using their services again, and will strongly recommend them to my friends, or anyone looking for a tour operator in Kenya.

Paula Pinto   –  
Portugal PT
Visited: March 2016 Reviewed: Mar 15, 2016

Email Paula Pinto  |  35-50 years of age  |  Experience level: first safari

Visit Kenya with the best!
5/5

Lovely Kenya was a wonderful surprise and and exceeded all my expectations!

I travelled to Kenya with a group of friends and everybody agreed Oakland tours staff made it possible for us to have the time of our lives.
Everything went perfectly, from the emails exchange prior to our arrival, to the day we arrived late and sweet Felistus was patiently waiting for us in the hotel and to Safari guides, tought on the outside but soft and caring inside their lovely Kenyan heart, with their endless knowledge about the animals and the nature.
We learnt a lot daily, saw most of the animals and we felt safe throughout our trip, which is one of the most important aspect when one is on holiday and just want to relax and enjoy the moment.
I strongly recommend this company and will definitely travel with them next time I go to Kenya or Tanzania as I am certain I will be in good hands.
The expression Hakuna matata is perfect to describe the holidays when in hands of Oakland tours and the only bumps will be the ones on the safari roads :=) ( still recovering from my kenyan massage ;) )
Asanti Sana!!

Luis   –  
Austria AT
Visited: February 2016 Reviewed: Mar 20, 2016

Email Luis  |  35-50 years of age  |  Experience level: first safari

Professional, helpfull, excellent service
5/5

What can I tell about Oakland Tour...
They were allways helpfull, excellent service, beyond my expectations.
I made a safari with a group of friends and it worked really good, it is something I´ll never forget.
I send my congratulations to the team for such a professional work.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 74
  • 4 star 6
  • 3 star 0
  • 2 star 1
  • 1 star 0
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  • The tours offered by Oakland Tours and Safaris are subject to their terms & conditions