Reviews

Sort By: Date Most Helpful Rating 31-40 of 72 Reviews
Linda   –  
United States US
Visited: August 2017 Reviewed: Aug 18, 2017

Email Linda

Almost like too good to be true
5/5

Dickson responses to emails quickly almost every time. If you don't hear from him right away, that only means he is touring customers in the areas without wifi. The drivers are polite, on time, and go extra miles to see the rare animals. Foods are great, with plenty varieties. Hotel conditions are better than what I expexted. Do bring some face masks since the roads are very dusty.

Iain   –  
Kenya KE
Visited: July 2017 Reviewed: Jul 25, 2017

Email Iain  |  20-35 years of age  |  Experience level: first safari

Well Organised Elephant Hill Day Trek
5/5

Dickson, Efraim and Alex provided a well organised and fun day-trip trekking up Elephant Hill in the Aberdares. We were picked up at 6.30am in Nairobi and were back by 6.30pm. The day ran very smoothly and Efraim was a fun and experienced guide. Thanks!

Leo   –  
Saudi Arabia SA
Visited: July 2017 Reviewed: Jul 23, 2017

Email Leo  |  35-50 years of age  |  Experience level: first safari

A journey of a lifetime.
5/5

First and foremost I would like to say a million thank you to Mr. Dickson for organizing my safari trip. He was so decent, professional, educated, honest and was so kind enough for giving me back a $10 discount when I paid him with the amount we orinally agreed on. I refused to get the money because I know Mr. Dickson is supporting a charity institution for children who were neglected by thier own families and send them to school via the money he gets from his company. What an amazing man he is. In particular, the safari was legit and smoothly done by our driver Joshua who was also super nice and very knowledgable with the animals we saw around the park. I cannot wait to come back again. May God Bless this company and continue helping needy people in Kenya.

Lesley   –  
United Kingdom UK
Visited: May 2017 Reviewed: Jun 7, 2017

Email Lesley

Holiday of a lifetime.
5/5

I have just enjoyed a wonderful safari holiday with my family and have nothing but praise for the company and staff.
We had an excellent guide and driver in James. When he promised leopards and lions etc., he delivered. Nothing was too much trouble. If he heard us say elephant or giraffe we immediately drove to find them.
We stayed in the lovely Sopa Lodge where the staff again were so kind.They baked a cake for my son's birthday and danced round the whole dining room to deliver it to the delight of all the guests.
I would encourage everyone to consider them when booking a safari holiday. You made my dreams come true.

Alexandra   –  
United Kingdom UK
Visited: May 2017 Reviewed: Jun 6, 2017

Email Alexandra  |  20-35 years of age  |  Experience level: 2-5 safaris

So Helpful, Great Price, Great Staff
5/5

I cannot praise Dickson and the company enough.
He was so helpful in emailing me regularly as I worked out the booking, giving me different pricing options and responding so quickly. He even upgraded us to the luxury lodge for free! The price was really really good - everyone I know living in Kenya agreed - and the experience second to none. He even ensured the hotel had a personalised birthday cake and sang at dinner for my brother’s birthday.
The driver James was an expert animal finder, diligently tracking down leopards and getting us right up close to the animals. Boniface who accompanied him was one of the nicest humans I have ever met. A real credit to the company.
You would not go much wrong booking with Adventure Africa Expedition. I have done 4 safaris now and was delighted with the quality, service and price I received. I wish the company the best of luck and wouldn’t dream of booking with anybody else in future.

Marius   –  
Lithuania LT
Visited: October 2016 Reviewed: May 8, 2017

Email Marius  |  35-50 years of age  |  Experience level: over 5 safaris

7 days trip in Masai Mara and lakes
5/5

We have spent 7 days in Safari in different places like Masai Mara, lake Nakuru, Lake Naivasha. The experience was great. We had a wonderful time. Everything went as it was planned from the first moment: driver picked us up from the airport, took us to the hotel and the whole trip every single driver or camp manager took a very good care of us. We did have a great opportunity to make lots of wonderful pictures, find the link here: www.wildlife.lt
This operator is highly recommended if you plan your trip to Africa !!!

Mike   –  
Canada CA
Visited: November 2013 Reviewed: May 3, 2017

Email Mike  |  35-50 years of age  |  Experience level: first safari

Kilimanjaro and Safari
5/5

I have been to many countries. This might be my favorite trip of all. I am Canadian and still keep in touch with people from Nairobi to this day.

We started our trip in Kenya without our luggage. Dickson could not have been more supportive. He and his wife were ready to get us supplies and gear from their various connections. I was put at ease with how kind and gracious their were. The accommodations were excellent for an African adventure.

Kilimanjaro was difficult but a huge accomplishment. I was supported the whole way. We had one person forget to bring a warm jacket and Thermorest after a day of hiking. The guide got someone to run down the mountain, buy the items and run the 8 hour hike back up to meet with us so the guest was warm and supported. I was impressed at how far the guide was willing to go out of his way to help. The adventure of climbing Mt. Kilimanjaro was awesome. The people, climate, and experience was something you could not get anywhere else.

The safari experience was breath taking. We were lucky enough to go on 6 safaris when we were in Kenya. We went to Kenya not really knowing how many animals we would see. I was shocked at the amount of each animal we were able to see. Any animal you could think of in Kenya we saw. The guides were knowledgeable and kind. I could go on and on about the people and animals we encountered in Kenya and Tanzania.

I don't usually go to the same country more than once but I think I will go back to Kenya at some point in my life. It was that good of an experience.

Martyn Pollock   –  
Kenya KE
Visited: April 2017 Reviewed: May 2, 2017

Email Martyn Pollock  |  20-35 years of age  |  Experience level: over 5 safaris

Great Mt Kenya Trip
5/5

Really great trip up Mt Kenya with Adventure Africa. helpful and informative emails followed by a professional guide, enthusiastic porters and fresh and tasty food. Cannot complain.

simon   –  
Australia AU
Visited: March 2017 Reviewed: Apr 23, 2017

Email simon  |  50-65 years of age  |  Experience level: 2-5 safaris

not a hitch !
5/5

we are very well travelled and have booked private tours in many different areas of the world, I can't speak highly enough of the speed of correspondance offered by Dickson, is response was always with-in 24 hrs .we travelled in Uganda and Tanzania in a mid-priced option range, the hotels used ( with the exception of the Arusha tourist hotel) , were excellent, on 2 occasions we were the only guests and we still received perfect service. The drivers and guides in both countries spoke perfect English and had exceptional knowledge of their countries which they went out of their way to show off.
Dickson was very easy to deal with and was very flexible and accommodating when we asked for different options, I believe his product was very well priced( I researched at least another 6 companies with the same itinerary) and great value.

Hannah   –  
Italy IT
Visited: January 2017 Reviewed: Jan 23, 2017

Email Hannah  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Hannah and not that of SafariBookings.
8 Day Safari to Northern Kenya - highly unprofessional management
1/5

Itinerary: Nairobi – Maralal – Loyiangalani (Lake Turkana) – Kalacha – Marsabit – Samburu
First of all, this itinerary is really worth following, especially if you don’t want to just follow the usual touristic path.
Unfortunately, during those 8 days we encountered several grave problems with the tour operator and the manager Mr. Dickson Wambugu. The organization and also the handling of occurring problems was highly unprofessional and therefore we do not advise future clients to book tours through this tour operator!
We booked the tour well in advance, and about a month before departure we transferred the total amount (about 4800$) to the tour operators bank account as requested. Apparently the money was needed in advance to book rooms and organize car, driver and cook.
Several problems occured during the journey :
-Money: The driver and guide were not provided with enough money for the package we had booked. So at some point we had to lend them money in order to proceed with our journey, because the tour manager Dickson Wambugu was not to be reached. Highly unprofessional handling of the whole situation and we had to fight really hard to get that money back! Voluntarily almost no communication with the client throughout this whole situation.
-No accommodation was booked in advance even though the tour operator clearly indicates that in the program. That always made us loose precious time.Some of the campsites do not even exist anymore.
-We booked fullboard. Apparently the driver and cook had not been informed and we had to fight to get it. The food cooked the cook was good, whereas the restaurants offered were very basic and sometimes not very proper.
-Old car with many security issues: no seatbelts, no equipment (e.g. shovel), broken battery (with no money left to fix it)
Overall, the organization and also the handling of occurring problems was highly unprofessional and therefore we do not advise future clients to book tours through this tour operator! Back in Nairobi we reached out to the tour operator to discuss all problems in person. It remained really unsatisfying, because nothing was really explained and no real apology was presented.
We had a good time during this safari because we tried to concentrate on the positive things, have a good time as family and learn about the beauty of this country. However, having chosen a different tour operator surely could have improved the experience and saved us a lot of stress!

Average User Rating
4.9/5
Rating Breakdown
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  • 4 star 6
  • 3 star 1
  • 2 star 1
  • 1 star 2
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