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Christine   –  
United States US
Visited: September 2018 Reviewed: Sep 20, 2018

Email Christine  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Christine and not that of SafariBookings.
Caution to travelers considering Amazing Memories Safaris
3/5

Our 15 day safari tour was met with 3 days of frustration when the upgraded hotel accommodations we had contracted were not paid for in a timely manner. We contracted for all services in January 2018, made the $4K deposit and paid the balance prior to our departure from the USA as the Contract required.

It was not until the night before we were to arrive at the Mara Serena that we were told by AMS that the hotel had over-booked and our reservation was not available. We did find out from the hotel manager that AMS had been contacted for payment due, and when it was not received they released our reservation. The same situation for our reservation at the Ngorongoro Serena.

We feel AMS broke our Contract by not paying for our hotel reservations in a timely manner and not providing the accommodations in our Contract.

FYI - these tour companies must pay upfront for hotel reservations. Our advice if you plan to use this tour group, demand that before you leave home you have Vouchers for all hotels in your possession. This is your guarantee the reservations have been paid for and will be there when you arrive.

We also coordinated a visit to Zanzibar for 3 days to relax at the beach, following the safari. AMS did a good job scheduling the airlines and driver for pick up. AMS recommended The Sands on the east side of the island. There is a floor of coral and sea urchins at the shoreline, so this is not a beach you can run out in bare feet and swim. It is a good choice if you just want to relax at a quiet location with lounge chairs and covers from the sun provided on the beach at no additional cost.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 178
  • 4 star 8
  • 3 star 1
  • 2 star 0
  • 1 star 0
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  • All corporate and/or tour info is provided by Amazing Memories Safaris, not SafariBookings
  • The tours offered by Amazing Memories Safaris are subject to their terms & conditions