Staff team
Gorilla Bookings
- Located In:
- Size:
- 10-20 employees (Founded in 2010)
- Member Of:
- AUTO, USAGA & UTB
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $1,000 to $4,000 per person per day (USD, excl. int'l flights)
Reviews
Email Gebbmann | 20-35 years of age | Experience level: first safari
Amazing and massive safari
We had a fun filled safari in Uganda with my friends and it was massive with the guide and all people
Email Bobbi H | 50-65 years of age | Experience level: 2-5 safaris
Helpful resource for gorilla permits
We were planning self-drive tour through Rwanda and Uganda but without a website purchase gorilla permits directly from the Uganda National Parks, we contacted Gorilla Bookings for help in obtaining a gorilla permit. Justus answered immediately and explained the whole process via email. He sent online links to pay for the permit, then Gorilla Bookings did all of the permitting work in person on our behalf. Within days we had verification of a permit reservation, and as promised, the official permits arrived via email 30 days before our scheduled gorilla trek in Mgahinga Gorilla National Park.
Thank you so much to Justus from GB for making this dream trip so easy for us when there was no way for us to do it ourselves from overseas!
FR
Email Alexandre | 35-50 years of age | Experience level: 2-5 safaris
Not serious
In September 2025, I booked a tour for June 2026.
One week before my arrival, I sent an email... and received a reply saying the tour was canceled, supposedly due to Ebola !
As if they couldn't have warned me sooner !
If I had arrived without sending an email, I would have been completely stranded without an agency !
For a supposedly reputable agency, this is unacceptable.
They couldn't find me a French-speaking guide, or even an English-speaking one... while I found another agency with a French-speaking guide, and Ebola was never an issue.
Even the Ugandan Ministry of Tourism says travel is permitted. The worst part is that I've been fighting for a refund for almost a month: they keep promising me a 2-month processing time.
The worst part is that I’ve been fighting to get a refund for nearly a month : I was promised a 2-to-3-week timeframe, then after four weeks I was told "soon," then told a hotel refund was missing and I had to wait another week... there’s always an excuse, but no money back !
Anyway, I’ll let you be the judge, but this is neither professional nor reassuring !
There are other agencies that are far better and more reliable.
Alexandre