Diani Beach head office
African Mosaic Tours
- Located In:
- Size:
- 10-20 employees (Founded in 2006)
- Member Of:
- Kenya Association of Tour Operators & Tourism Regulatory Association
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $70 to $190 per person per day (USD, excl. int'l flights)
Reviews
Email Mark | 35-50 years of age | Experience level: first safari
Proceed with Caution
Think twice before booking!
Unfortunately this did not turn out well. We haven't been to Kenya yet so our experience with African Mosaic Tours has made the last week or so very stressful and manic.
At first, Max, the CEO, was friendly, very quick at replying and put together a safari pack we were happy with. We sent across our deposit to the link that Max provided, he confirmed he had received it and we were set to go. Happy days! Or not…
I messaged Max last week to update my contact details and he came back to me in his usual quick response time but on this occasion accused me or being a fraud, that I was playing a “ game “ and that they have never used that payment option before, therefore, he has not received our deposit. My partner called him but he was aggressive and rude to her on the phone and he has now ceased communication with us and appears to be ignoring emails from other people who are trying to get to the bottom of this. We were, and still are, baffled as to what has happened here. What boils my blood is his outright lying. Everything he denies is in the email communication between us. I have the payment link, I have payment confirmation and I have a screen shot from Max showing my money in their account.
It doesn’t look like this is going to be settled through Max and African Mosaic Tours since they’re ignoring emails so I am going to have to find the answers through other routes. We have since booked another safari which just looks incredible but I would very much like my 1700USD back from this company.
Think long and hard about booking with this company. I’m sure they do and have provided safaris in the past but if this experience has happened to me then it can happen to others too.
DE
Email Elias | 20-35 years of age | Experience level: first safari
The experience of a lifetime!
Hello everybody,
forget about any other activity. If you come to Kenya, you have to book a Safari Tour! We had the chance to visit wild animals in their natural habitat undisturbed by human beings. Tsavo East was magical! We saw elephants crossing the road, lions from close distance, herds of zebras, gazelles and giraffes. You won’t be disappointed. Chombo was our tour guide, he knew the park in and out and we always felt safe with him! You won’t regret your time there!
KR
Email Hyeonju Son | 20-35 years of age | Experience level: first safari
A good company that does things properly, with no waste and no mess.
I requested quotes from multiple companies for the same excursion to meet my specific requirements.
While some companies caused inconvenience with changes from their initial suggestions, or restrictions on payment methods, this company provided precise and unchanged conditions.
In addition, the local guides and drivers who led the tour kept to the agreed schedule and made every effort to deliver the tour despite challenging circumstances.
As a result, all of us who went on the tour were highly satisfied, and I had an unforgettable experience.
NL
Email J.W HETEREN | 50-65 years of age | Experience level: 2-5 safaris
The perfect Safari !
From the beginning till the end is was fantatistic. Our guide Omar was the top. Visited Ngutuni, Tsavo West, Amboseli, Taita Hills and Tsavo East ⭐️⭐️⭐️⭐️⭐️
DE
Email Herzliche Grüße Alfred | 35-50 years of age | Experience level: first safari
Julius Is an excellent Tourguide!Thank you for the amazing trip!
Dear Safari Team, we would like to take this opportunity to thank you once again for the great safari trip with our driver Julius. It was a great experience - and Julius showed us all the sights. He was a wonderful guide. Best regards!
Email Tom Ashton | 35-50 years of age | Experience level: 2-5 safaris
1 day Tsavo tour was excellent
The booking was quick and efficient. Good communication all the way.
Driver was punctual and friendly. Vehicle was a proper safari Landcruiser.
We were lucky enough to see pretty much all the animals we could hope for. Lots of very close encounters including lions and a cheetah.
Lunch was delicious, served by a watering hole filled with elephants and many other animals.
Overall a very highly recommended tour.
Email Zohra Hasham | 20-35 years of age | Experience level: first safari
Great service and fantastic safari
African mosaic did a fantastic job and got us exactly what we were looking for in our budget range. They were able to customise the package to our requirements and we had a great experience. Created memories to last us a lifetime
Great communication and information whilst booking and our guide was amazing!
Our experience with African Mosaic Tours has been amazing from start to finish! Max was great and answered any questions i had very quickly and even helped with extra info for our visas! The start of the safari, we met Julius who picked us up from our hotel to take us to the first Safari lodge (Ngutuni Lodge) once we were there we started the safari and he was so helpful and informative and even loaned us his binoculars (worthwhile bringing your own!) so that we can see more. Julius was committed to giving us a great experience and ensured we saw as much as possible. The lodge we stayed in was incredible and we were fortunate enough to have our balcony directly opposite the watering hole so we had a great view of the elephants, Zebras etc :)
The next day we finished our safari at the first lodge and then headed to the 2nd (Saltlick Lodge-Taita Hills) and like before, Julius was so informative and was happy to answer our many questions! The 2nd lodge was even better! the rooms are on stilts so you get a great view of the reserve and watering hole! They also have an underground tunnel to take you to a glass viewing room right next to the watering hole so you get a very close up view of everything!
it was easily the best trip we have ever taken and we would not hesitate to book with Julius and Max again!
US
Email Shauna | 20-35 years of age | Experience level: 2-5 safaris
Excellent in Every Way
First and foremost, let it be known that I worked with two other safari companies while visiting Kenya, and I found them overcrowded or uncoordinated, or both. One company completely forgot that I even had a safari booked at all and was scrambling to find a driver the morning of the safari at 6am. It was bad.
Enter African Mosaic: a breath of fresh air. Max coordinated the safaris perfectly and was very communicative and transparent about costs, stays…everything. The lodging itself was gorgeous and comfortable. My driver and guide, Mr. Omar, was fantastic—kind, knowledgeable about the animals, punctual to the MINUTE, and he will even teach you Swahili phrases if you’re interested! The level of professionalism from African Mosaic is important in any international trip, but especially as a solo female traveler. For that reason, I cannot thank African Mosaic enough for concluding my Kenyan adventure in a wonderful way.
Email Ryan Casey | 20-35 years of age | Experience level: first safari
Great communication
Manger came to my hotel to introduce the driver felt very safe . Saw 3 out of the big 5 in one day !!!