Reviews

Sort By: Date Most Helpful 11-20 of 42 Reviews
Sumitaka Yamamoto   –  
Japan JP
Visited: May 2017 Reviewed: May 22, 2017

Email Sumitaka Yamamoto  |  50-65 years of age  |  Experience level: 2-5 safaris

Wonderful safari life for my family
5/5

Wonderful safari life for my family

My wife, 5 years old boy, 2 years old girl and I visit Kenya and did 8 days Safari.
That was so nice safari and everything is adhered to all our wishes. We believe Kenya Safari Arcade is best Safari tour company in Kenya. I negotiate several company with my plan. Most company provide us a very good rate. However, Kenya Safari Arcade give us amazing price. I did not believe at that time.
However, they give us a hotel upgrade and private car tour for my family.
At first, we visit Mt. Kenya and stayed Serena Mountain Lodge. At this park, there are no game drive. But, we can see all animals from the hotel. This hotel face to water. Every animal come to drink water. This hotel has kids room and hotel staff take care of my kids during parents walking safari. All foods are so nice for my family. The hotel provides my kids a special menu. We are very satisfied all service.
Second day and 3rd day, we stayed Kenya Safari Arcade give us hotel upgrade to Ashnil Samburu. This is also very nice hotel. It located river and Elephant comes to drink water by the hotel. We can see big animals from hotel room.
Safari Driver also gives us a amazing experience during Safari tour. We request big 5 and rare animal. Driver always contact another driver and he realize us to have all requested animals. My kids really want to see a moment of hunting scene. Car driver fulfilled all our wishes.
4th day, Kanya Safari Arcade upgrade hotel again to Sweetwater’s Tented Camp.
It is so wonderful that I cannot express it by words. Car driver also guide us a fighting scene of rhinoceros and also take us a rhinoceros place that we can touch rhinos. Our kids were so exciting at that time.
At 5th day, we stayed Navisha Sopa lodge. Car driver provide us a boat safari. It takes 2 hours’ boat safari and we can get many Hippos.
6th and 7th day, this company upgrade Basecamp Masai Mara.
I cannot say anything about it. So wonderful, so nice and so amazing. Everything is over our expecting.
Few years ago, ex US Mr. President Obama stay this hotel too. All rooms are located face of river and in the jungle. At night time, many Carnivorous beast comes around the room. But, do not worry about this. Masai warrior guard all night time long. We can relax and sleep very well. At morning time, Awakened by the barks of lots of birds.
Masai hotel staffs provide a wonderful service include laundry and foods. We believe this is the best hotel at Masai Mara.
Kenya Safari Arcade gives us a free hotel upgrade.
We are fully recommending this company. I guarantee you will be 100% satisfied after Safari.
Minus point that we have, car is old and not 4wd. Sometimes, stack at bad road.
This is only one minor minus point.
If you need good price (reasonable), good service, nice game drive and good accommodation. We are fully suggesting you Kenya Safari Arcade.

Wendy and Cecilia   –  
United States US
Visited: August 2017 Reviewed: Aug 27, 2017

Email Wendy and Cecilia  |  20-35 years of age  |  Experience level: first safari

Amazing adventure- loved our driver!
5/5

My sister and I thoroughly enjoyed our 3-day trip to Maasai Mara. Our driver, Stanley, was absolutely wonderful. He worked hard to show us the beauty of Kenya and went above and beyond to help us with numerous travel details after the safari since we were unfamiliar with Kenya.

We also enjoyed staying in the Simba Oryx camp. The staff was so friendly, and the views of the Maasai mara from our tent were breathtaking. The food was also delicious!

Suggestion- wear clothing for heat on the drive out of Nairobi! It is a long, hot, and dusty drive and the vehicle does not have AC. We would have taken surgical masks for breathing, and not worn long pants if we had known in advance. Be prepared for a very bumpy ride too :)

Thanks Stanley and Edith for a wonderful time!

Ileana   –  
Argentina AR
Visited: November 2017 Reviewed: Dec 3, 2017

Email Ileana  |  35-50 years of age  |  Experience level: first safari

Fantastic experience!
5/5

I highly recommend Kenya Safari Arcade. Everything was perfect with them. I travelled alone, and they organized the transfer to the airport, the flight and the camp booking. I chose a 3 day safari to Masai Mara and it was wonderful. The flight was the best option for me, because it was a short stay. The camp was beyond my expectations, I stayed at Ilkeliani Camp and it was fantastic. The staff was very kind, the tents were clean, comfortable and very well decorated, as well as common spaces. The food was excellent, I had to congratulate the chef when I left! I was also very lucky with my driver, Joseph was very dedicated and I could see all the big animals! I definitely do the same choice if I go again!

Susan   –  
United Kingdom UK
Visited: March 2018 Reviewed: Mar 21, 2018

Email Susan  |  20-35 years of age  |  Experience level: first safari

Beyond excellent!
5/5

We arranged our 6 days Kenya tour via correspondence with Edith. She was very helpful and responded to our inquiry very promptly.

The 6 day tour was awesome, we had an amazing driver Sammi who got us up close to the action of the lion and cheetahs eating their kill. We had herds of elephants just casually crossing past our vehicle which was a breathtaking experience to see. Because of Sammi, we got the opportunity to take soo many beautiful photos.

We highly recommend safari arcade.

David Stearn   –  
Jersey JE
Visited: August 2018 Reviewed: Aug 14, 2018

Email David Stearn  |  35-50 years of age  |  Experience level: first safari

Excellent safari and beach holiday
5/5

We are a family of 4 from the UK and recently stayed in the Masai Mara doing a 4 day 3 night trip followed by a stay at Diani Beach organised with Edith of Kenya Safari Arcade. The communications were excellent, she delivered as promised and accommodated changes to the booking in the build up to the holiday (we changed from a land transfer from Nairobi to air transfers). The staff on safari and the beach hotel (Basecamp Explorer & Kole Kole Baobob) where exceptional, in fact all Kenyans could not do enough for us.
We saw 4 of the big 5 (no Rhino) and masses of animals on safari and even when we got caught in the mother of all thunderstorms, our guides got us back skilfully adding to the drama of safari.
I was nervous using a tour operator I had never met but, based on a referral, we went ahead and Edith delivered fully even meeting us for a meal on our trip back through Nairobi on the way home. We could not recommend her enough.
We felt the safari first was the right option, fly to the camps if you can, do the village visit in Masai Mara and, unless you are a diving expert, you will find the snorkelling in Diana worthwhile although felt the locals do need to respect the coral better.
Overall fabulous.

Heidi & Jonathan   –  
Norway NO
Visited: March 2019 Reviewed: Apr 5, 2019

Email Heidi & Jonathan  |  20-35 years of age  |  Experience level: first safari

The best tour and safari guide you can get!
5/5

We went on an 8 day safari through Samburu, Sweetwaters, Aberdares, Lake Elementaita and Masai Mara. The company was extremely helpful and patient in tailoring the safari to our wishes, and also provided really helpful advice which made the travel times between places shorter and we got to spend more time at the different locations. We had the most wonderful driver; David; who managed to find every animal you could wish to see in the parks. It was evident that he was very experienced and knowledgeable, we learnt so much from him and he was such a pleasant person to be around. Also, from getting to know which animals we liked the most, he actually even took a detour to another lake to ensure we saw large groups of hippos. We saw everything from lions, leopards, chitas, elephants, black rhinos, white rhinos, hippos, zebras, buffalos, hyenas (even bathing ones!), warthog, an abundance of all kinds of antilopes and birds. We also stayed some very nice tented camps and hotels, all catered to our budget.

I cannot recommend this company enough! If we ever get the chance to go to Kenya again, I will be going with them. The value for money is increadibly good, but what's even more worthful is being with a company and guide that you can fully trust, learn from and become friends with.

Mohammod   –  
Canada CA
Visited: January 2022 Reviewed: Jan 14, 2022

Email Mohammod  |  20-35 years of age  |  Experience level: first safari

The whole experience was an absolute dream!
5/5

Kenya Safari Arcade went above and beyond our expectations. Coming from Canada and not being familiar with the process and how to navigate the various offerings, Kenya Safari Arcade walked us through every step of the way. Communications were clear and concise with plenty of options made available to us within our budget. We decided to go with Lerai Safari Camp and it did not disappoint. The staff were amazing (Mandela, Daniel, Jamblick) made it seem like the entire camp was reserved for just the two of us. I would highly recommend this trip to anyone interested in experiencing a safari in Masai Mara.

Joan   –  
Kenya KE
Visited: March 2022 Reviewed: Apr 13, 2022

Email Joan  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent services
5/5

Great and prompt services. Great value for money and everything went well as expected as my expectations were met.

Ah   –  
Kenya KE
Visited: May 2022 Reviewed: May 7, 2022

Email Ah  |  Experience level: over 5 safaris

Friendly and respectful to the animals and park
5/5

I went to samburu and had an amazing time. Daniel was extremely respectful towards the animals so there was no chasing after any (which I hate) or making animals distressed. We saw a lot and had a great laugh doing it. Edith had made booking very effortless and was a great source to answer questions before I went. Thank you!

Olivia   –  
United States US
Visited: May 2022 Reviewed: May 24, 2022

Email Olivia  |  20-35 years of age  |  Experience level: first safari

Excellent, prompt, and affordable service.
5/5

I had a great experience with Kenya Safari Arcade. I am a lone female traveler and was nervous to go on a safari alone, but the flight safari package helped me feel safe and Ruphina was very communicative and checked in with me several times to ensure things went according to plan. Prices were reasonable and accommodation was nice. Best part was the safari guide. Highly recommend.

Average User Rating
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