Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 40
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 46 Reviews
Tiago Hipolito   –  
United Arab Emirates AE
Visited: July 2016 Reviewed: Aug 22, 2016

Email Tiago Hipolito  |  35-50 years of age  |  Experience level: first safari

Fantastic backoffice and guide tour - Amazing trip!!!
5/5

It all started with the trip planing. We didn't know anything about Kenya but after 1 day everything was set and ready to go...

Day1
- We decided to go to Kenya
- Contacted Kenya Safari Arcade
- On the backoffice and Edith proposed the best parks, arranged all the hotels and prepared the tour

Day2 - We flew to Kenya and the adventure began...

The trip/Tour was fantastic with the best guide we could ever asked (Joseph). We loved and the kids were delighted with the animals and Joseph's friendship...
We also made some reservation changes during the tour that were only possible due to the great Edith support on the backoffice.

We saw: Leons (and lion cobs), Elephants (and lion cobs), Rhinos (and lion cobs), Crocodiles, Snakes, Hippos, Giraffes, Gnus (wild beasts), Buffalos, Eagles, a lot of birds (which I don't remember the names...), Coyotes and more that I don't remember.

Kenya Safari Arcade deserve 5* ranking. They were great!

Lorraine   –  
Nigeria NG
Visited: March 2016 Reviewed: Sep 12, 2016

Email Lorraine

Kenya Safari Arcade booked my flights and accommodation when I visited Kenya from Abuja.
4/5

Everything was dealt with very efficiently and with the minimum of fuss. We didn't go on a safari tour, just booked a trip to Samburu and a week later went to Diani. Everything went very well and worked out perfectly.

HLVG   –  
Nigeria NG
Visited: August 2016 Reviewed: Sep 18, 2016

Email HLVG  |  50-65 years of age  |  Experience level: 2-5 safaris

A reliable, well-organised, good-value safari company
4/5

KSA organised a two week safari holiday for a group of 4 adults in August 2016. We agreed an interesting visit programme in advance with modifications made to meet our budget. The safari coordinator responded quickly to emails and questions. Every detail of the arrangements was expertly handled. In particular we were very pleased that at every stage the drivers were there to collect us at precisely the time on the schedule. We were very happy with all the lodges and hotels where we stayed. The KSA drivers acted as guides at each safari location. Our safari in the Maasai Mara was particularly good with the driver demonstrating a detailed knowledge of the park and the animals. The experience at the Mara was amazing. We would highly recommend a visit to the Maasai Mara and we were also impressed by East Tsavo which, whilst another park, was completely different and was home to numerous herds of elephants which we had not seen at the Mara. The lodges chosen in both locations were excellent. The locations and accommodation did not disappoint. We did however find some of the distances travelled very arduous. Our only feedback to KSA following our visit was that realistic times should have been quoted for each section of travel. Due to the poor condition of many roads, the quantity of traffic and restrictions on the speed the mini-buses are allowed to travel at, it meant that we spent much more time on the road than expected. We may have altered our itinerary had these times been provided.

Chris   –  
Kenya KE
Visited: September 2016 Reviewed: Sep 21, 2016

Email Chris  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing!
5/5

We had an amazing experience at Kichwa Tembo booking through Edith at Safari Arcade

Edith managed to secure us an upgrade to superior tents for my mother's birthday. This was fantastic and made our experience extra special

The tour itself was spectacular - probably some of the best and most personal al service we have ever received

Many thanks again - we would definitely recommend

Osama   –  
Egypt EG
Visited: April 2016 Reviewed: Sep 26, 2016

Email Osama  |  20-35 years of age  |  Experience level: first safari

Amazing experience
4/5

Every thing was fine, friendly and aprochable staff, very helpful and corporative

asima   –  
Kenya KE
Visited: August 2016 Reviewed: Oct 3, 2016

Email asima

Great customer care and follow up
5/5

Since I moved to Kenya I have booked almost every trip through safari arcade. I have received excelllent service good advise and when something has gone wrong (which it often does here) a great follow up service and customer care. I would highly recommend - trustworthy and reliable !

Sue B   –  
Kenya KE
Visited: September 2016 Reviewed: Oct 10, 2016

Email Sue B  |  50-65 years of age  |  Experience level: over 5 safaris

I have used Kenya Safari Arcade on a number of occasions & believe they offer a great service.
5/5

Personal service is not easy to find these days and Kenya Safari Arcade offers this which is impressive. All communication (e-mail or telephonic) is responded to immediately and the staff will go the extra mile to meet your needs. I can highly recommend their services.

Allan   –  
United Kingdom UK
Visited: September 2016 Reviewed: Oct 12, 2016

Email Allan  |  35-50 years of age  |  Experience level: first safari

Great holiday with an excellent tour operator.
5/5

My wife and I recently booked a trip to Diani Beach with Edith from Kenya Safari Arcade.

The whole process was so smooth - Edith recommended several hotels for us to choose from and after we had made our selection she arranged everything on our behalf, from the hotel room to our flights and the transfers. All we had to do was turn up at the airport.

Edith was always quick to answer our questions and everything from start to finish could not have been easier.

The flight and transfers were excellent and the hotel itself was a great recommendation, meaning that we had a very relaxing stay at the coast.

Thanks Edith!

Mwangi   –  
Kenya KE
Visited: August 2016 Reviewed: Nov 16, 2016

Email Mwangi  |  20-35 years of age  |  Experience level: over 5 safaris

The best at finding you a holiday in Kenya that meets your pocket needs and holiday taste
5/5

I've used them several times in the past years. They respond quickly and take time to tailor make a holiday for you. They always follow up and are keen to give personalized attention. In the past there are recommendations they have made that I have really appreciated, choices that id never have made without their advice

M S darvia   –  
United Kingdom UK
Visited: November 2016 Reviewed: Nov 29, 2016

Email M S darvia  |  35-50 years of age  |  Experience level: first safari

Top-class Service
5/5

We received excellent service from very friendly and cooperative staff at Kenyan safari Arcade. All arrangements were perfect. Thanks for making our trip so special. I will deinitely reccomend KSA to freinds and colleagues.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 40
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 0
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  • All corporate and/or tour info is provided by Kenya Tulia Safari Holiday Arcade, not SafariBookings
  • The tours offered by Kenya Tulia Safari Holiday Arcade are subject to their terms & conditions