Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 12
  • 4 star 1
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 14 Reviews
Justine   –  
Belgium BE
Visited: September 2016 Reviewed: Feb 1, 2017

Email Justine  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Justine and not that of SafariBookings.
Is the best choice
3/5

Safari service is parfacty, i enjoyed my stay with them last year when i was Rwanda in the holday every was okey. Thanks for all I recommanded to every one

Iness   –  
France FR
Visited: July 2015 Reviewed: Jan 29, 2017

Email Iness  |  20-35 years of age  |  Experience level: 2-5 safaris

A great experience
4/5

A good service of the listening people always present in case of need
I recommend it

Rambo Mzungo   –  
Norway NO
Visited: February 2019 Reviewed: Feb 26, 2019

Email Rambo Mzungo  |  35-50 years of age  |  Experience level: 2-5 safaris

Best service ever
5/5

Elie and his team made the trip we had in the best way possible. If you want to spend some time with either the gorilla's or only a trip in the Kivu area, ZoZo safaris is the best choose for your trip.

Sam   –  
United States US
Visited: December 2018 Reviewed: Jan 23, 2019

Email Sam  |  20-35 years of age  |  Experience level: 2-5 safaris

I had a positive experience with Zozo Safaris
5/5

Elie and Rosette are both responsive and helpful. They arranged a DRC Visa for me in a professional manner and within a reasonable timeframe. I had an enjoyable visit to Congo and would recommend Zozo to those planning a trip.

Jane rumble   –  
United Kingdom UK
Visited: May 2018 Reviewed: Jun 18, 2018

Email Jane rumble  |  50-65 years of age  |  Experience level: 2-5 safaris

Wow. An amazing trip , tailor made. Every thing we wanted it to be.
5/5

We started to make enquiries with a number of tour operators. We choose Zozo for a number of reasons. They were really very responsive to our enquiries, and there were lots of them. Rosette the travel consultant was excellent. All enquiries were fully answered , with the options that would be available to us. They were able to offer a tailor made trip at a competitive price. It was a very good decision of ours To choose them.

Zozo met us at the airport , were really warm and friendly. We felt very comfortable from the moment we landed.
Throughout the two week trip with the Zozo driver ,Salim and guide ,Egide were both very professional, friendly punctual , knowledgeable and were able to answer our questions. They knew the best places to stop for photos and would stop if there were photos we wanted to get. In fact they were really good company too.They ensured that border crossing and checking into hotels all went smoothly and we felt looked after ,and they taught us to play Matatu a very enjoyableRwandan card game.

We had planned to visit Virunga in Congo but through no fault of Zozo’s after a security incident the park was closed two weeks before our trip started . Rosette and Ellie the boss put a lot of effort into rearranging the internary to make it possible for us to gorilla trek in Uganda instead ,which was the the highlight of holiday.

There was nothing about-the planning or delivery of our trip that you could criticise. Zozo provided us with a trip of a lifetime . We received excellent service from start to finish and felt like we were valued customers and all efforts were made to deliver a personalised trip , even the boss Ellie made the time to come and meet us and accompany us on a city tour.
I would highly recommend this company. You won’t be disappointed.

Kate   –  
United Kingdom UK
Visited: May 2018 Reviewed: Jun 17, 2018

Email Kate  |  50-65 years of age  |  Experience level: 2-5 safaris

Fabulous company, everything you could hope for and more.
5/5

We booked a 15 day trip to Rwanda, Uganda and Democratic Republic of Congo with Zozo Safaris. We approached them,via email more than a year before we wanted to travel and they responded quickly, answering our numerous questions and queries, every time.
Zozo Safaris were totally committed on making sure that our trip was what we wanted it to be,they listened to our requests and went out of their way to make sure we were happy.
Two weeks before out trip,2 tourists were kidnapped in Virunga National Park and the authorities closed the Park until they could be sure of visitors safety . This was totally out of Zozo Safaris control, but Rosette, Zozo Travel Consultant, quickly tweaked the itinerary and once we approved it, secured Gorilla Permits in Uganda to make sure we could still visit the Gorillas ( main purpose of out trip).
While we were on the trip, we felt totally safe in the care of Salim, the driver and Egide the guide, who were both friendly and knowledgeable and were happy to facilitate frequent stops for us to take pictures, often suggesting the perfect place to do so.
We were flattered to meet Elie, Zozo Safaris boss, who had taken time out to meet us and personally guide us around Gisengi. We later discovered that he had personally traveled to Uganda from Rwanda to secure the Gorilla Permits, a testimony to his commitment to customer service.
We highly recommend Zozo Safaris for a personalised, quality tailor made trip at a competitive price and look forward to traveling with them in the future.

Annick   –  
Belgium BE
Visited: August 2016 Reviewed: Feb 1, 2017

Email Annick  |  35-50 years of age  |  Experience level: first safari

Thank you Zozo!! Morakose Cyane!
5/5

I had great expectations and was very excited to visit Rwanda's National Park. As it was my first visit in Africa.
Thanks to Zozo was visiting the National Park deffinatly the highlight of my holiday. Will come back soon with all my family! Correct, vriendelijk, veilig en goede service!

Huguette   –  
Canada CA
Visited: January 2017 Reviewed: Feb 1, 2017

Email Huguette  |  20-35 years of age  |  Experience level: first safari

I visited the National Park with zozo safaris!
5/5

The service was five stars

Jean   –  
Belgium BE
Visited: July 2016 Reviewed: Feb 1, 2017

Email Jean  |  35-50 years of age  |  Experience level: over 5 safaris

Fantastic
5/5

I visited The Akagera National Park Rwanda last summer in july with ZOZO Safaris.
They helped me and my family to organise our trip from Belgium and visiting the Park on last minute!!
They were efficients and professionals!They know every corner of the park and especially they are kind.
We are looking forward for our next trip to visit the famous park of the Gorillas with ZOZO Safaris.
Jean

Annette   –  
Canada CA
Visited: November 2015 Reviewed: Jan 15, 2017

Email Annette  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent Experience with Zozo Safari
5/5

We had a four day safari trip to Gorillas tracking(Rwanda). We were so excited to travel with them because they were replying to our emails fast. We all think that companies want our money but for them it s the opposite they want to satisfy our needs and wants before anything else. They have an excellent communication skills. Zozo safaris is the best to travel with if you want to have fun and safe trip! Let's meet next time we come back to visit volcanoe Nyiragongo in DRCongo. I would definitely recommend it to a friend who is interested in traveling. Thanks for everything especially the services and your generosity

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 12
  • 4 star 1
  • 3 star 1
  • 2 star 0
  • 1 star 0
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  • All corporate and/or tour info is provided by Zozo Safaris, not SafariBookings
  • The tours offered by Zozo Safaris are subject to their terms & conditions