Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 76
  • 4 star 14
  • 3 star 3
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 94 Reviews
sandra   –  
Spain ES
Visited: October 2017 Reviewed: Jan 9, 2018

Email sandra  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of sandra and not that of SafariBookings.
A bad organitzacion tour
1/5

It was a bad experience.
Every day they come to pick up late, the excursions were different that we read on the tour information. The last day they don't pick up us to take to the airport, we've got to take a taxi after waiting and calling them for more than 30 minutes.
The guides were so kindly and good, but the organitzacion was very bad.

Reply from Foot Slopes Tours & Safaris
Reply from Foot Slopes Tours & Safaris
Posted on Nov 20, 2018

Hello Sandra,

We thank you for the feedback,

You had booked with us this tour and you cover all the above which you had requested https://www.safaribookings.com/tours/t11708 is it different for what we offer you? even safaribookings.com can proved what you have requested here on this booking platform!!!

You had planned to arrive on 7th October 2017 18.00 at Arusha airport but your flight late and arrived at 18:20pm and our pick driver was there waiting for your arrival how come you write we had late for picking up you?

=Can you let us know which part of the tour you didn't covered?

=Every day after your tour you meet our team and discussed with them about the time of pick and tour start is it right?

Day1 Arusha to Tarangire:

Pick up 8:30am Departure 9:00am you were only 4 pax and your driver guide was Marrit we was there during the departure time

-After you back from the safari you meet one of our team and discussed with him about the next day and you meet driver together with guide as well


Day2: Arusha to Masai Village

Pick at 7:00am you guide was Mr Paroko

-When you back from the Masai Village you meet our team together with the same guide and driver planning the time of pick and departure time for kilimanjaro in the next day

Day 3 Arusha to Kilimanjaro day Trek

Pick up 7:00am Departure 7:30am Our guide and driver was in the hotel on time but one of tourist late to wake up,through told her departure is at 7:30am, and she apologized for her late, is it fair to left her and not get to mountain? after Kilimanjaro our driver drop her to Keys Hotel in Moshi and you back to Arusha

=Even we picked up her from keys hotel and drop her to JRO she was there waiting for us, why don't you wait us?? we had planned pick up is at 7:30am drop you off to Meza Luna and not as you said to Airport!

=We know all time of pick up of our clients and drop off time, even you can asked other clients who travel with us

=The last day of the tour the drop of it will be at Shuttle bus and not airport and departure time for the shuttle was 8:00am from Meza Luna and we told you the pick it will be at 7:30am and drop off to Shuttle but you take another one, we had told you one of our team will come at the hotel for picking and you had already in the tax and told you he come for taking you shuttle but you told him that you was already late, even you tell can you take our T-shirt gift for you?reply is your already late but when you get to shuttle you have still time to wait for departure

-For us we never mis organized the tour to our clients, what you request is what we offer



We had never late to take any of our clients to what they booked with us, May be you forget what you had booked but the above is the tour you booked and we put the phone number of the guide who take take to the tour because everyday before the tour one member of our team meet you and discussed about time

-Why don't tell us we are late when we meet you every time after your excursion? The pick and departure time for your tour was the same as we had discussed, if then the above email and telephone number from our guide and driver is proved information

-Is the time we planned together with driver and guide go opposite?




We thank you for the feedback any way

With kindly regards

Team

FOOT SLOPES TOURS & SAFARIS

Effy   –  
Israel IL
Visited: August 2015 Reviewed: Aug 18, 2016

Email Effy  |  20-35 years of age  |  Experience level: first safari

Amazing tour
5/5

Last year I did a safari trip with this company, and I recommend them highly, The guide was professional and the food was excellent They very professional company and II recommend them

Ine   –  
Belgium BE
Visited: September 2017 Reviewed: Oct 20, 2017

Email Ine  |  20-35 years of age  |  Experience level: first safari

Excellent value for money
4/5

The communication went very well by e-mail. They reply quickly to all your questions. The guide we had was very pleasant and knew a lot about the animals. He was very good at spotting as well. The cook that joined us was also very good at his job.
We chose the camping formula. I found it very pleasant, but you know you can expert very basic facilities. The atmosphere at the camp grounds is very nice though. It was our best experience during our Tanzania trip, we saw a lot of animals!

Marian Lubawski   –  
Poland PL
Visited: June 2021 Reviewed: Oct 25, 2021

Email Marian Lubawski  |  50-65 years of age  |  Experience level: 2-5 safaris

Foot Slopes Tours & Safaris can be recommended to others.
5/5

It is an honest and recommendable company. Everything was professionally organized. Gabriel the driver and the cook are very nice and responsible accompanying the journey.

Miyuki   –  
Japan JP
Visited: September 2016 Reviewed: Oct 2, 2016

Email Miyuki  |  20-35 years of age  |  Experience level: first safari

Excellent safari tour company.
5/5

Safari game driving in Ngrongro and Serengeti was amazing! Thank you Foot Slopes Tours & Safaris. They are an excellent safari tour company. Actually we missed our flight on the last day because of several car problems during safari driving, but our consultant Gabriel and Foot Slopes team took care of us everything. They provided us free meals, accommodation in Arusha, all the taxi drives and new flight tickets. Things happen in safari, lots of unexpected things. I think the best safari tour company is who takes care of their clients until the end no matter what happens - which I think is Foot Slopes team. Their service is excellent!

Carlos   –  
United States US
Visited: October 2016 Reviewed: Oct 16, 2016

Email Carlos  |  35-50 years of age  |  Experience level: first safari

Great Safari for a Great Price
5/5

I booked the safari through Mojhi.com and since I was solo, I was paired up with two couples. Our guide Eli and cook Freddy were awesome.

Helene   –  
Austria AT
Visited: August 2016 Reviewed: Sep 3, 2016

Email Helene  |  50-65 years of age  |  Experience level: first safari

Unforgettable experience!
5/5

Foot-Slopes offered complete solution: airport transfer, accomodation on the first and last day of our stay in a good hotel AND a 5 days (4 nights) safari with very good and experienced guide. We found it as a very good and uncomplicated offer for very fair price.
We were five days long in a magic word of animals, in the middle of happenning of the "Lion King" and so close to the animals that we felt there breath! We saw the big five and much much more! Our guide Marco was very good educated - he gave us a lot of information and interesting details, he found everywhere animals and spoke a very good english.

lisa   –  
United Kingdom UK
Visited: October 2016 Reviewed: Nov 25, 2016

Email lisa  |  35-50 years of age

Safari
5/5

Everything about the tour was good well organised.defo recommend.

Agata   –  
Belgium BE
Visited: August 2021 Reviewed: Oct 10, 2021

Email Agata  |  50-65 years of age  |  Experience level: first safari

very professsional company really taking care about needs their clients
5/5

The owner of the company was extremely service oriented. Our plane was very delayed and landed in a different place. Still, Gabriel picked us up always communicating with us. The same happened on the way back and again he took care of our family even the tour officially has finished ! The safari was with a very experienced guide who was extremely causious to avoid any potential troubles and to show us Tanzania offers. We were very lucky with this team! A cook gave us warm plastic bottles so we don't freeze in the night during camp. Besides, he cooked delicious meals perfect for our family.

daniele   –  
Italy IT
Visited: August 2016 Reviewed: Sep 18, 2016

Email daniele  |  20-35 years of age  |  Experience level: first safari

recommended tour operator
5/5

We did five days on safari in August and we had a great experience with this tour operator. The proposed solution is very comfortable and all the facilities are excellent. The hotel where they have the office is clean and comfortable, the guide was knowledgeable, good food and very friendly and helpful staff.
I recommend this tour operator because they are very attentive to the needs of customers and the prices excellent.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 76
  • 4 star 14
  • 3 star 3
  • 2 star 0
  • 1 star 1
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