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Shatel   –  
United States US
Visited: September 2026 Reviewed: Sep 9, 2026

Email Shatel  |  35-50 years of age  |  Experience level: over 5 safaris

Thank you Hekima ! Asante Sana
5/5

We arrived in Arusha for a conference and, just two days before it ended, we made a spontaneous decision to climb Mount Kilimanjaro via the Marangu Route in just five days.

At a restaurant, we met some travelers who had just finished a safari and Mount Meru with Hekima Safaris. They couldn’t stop talking about their experience and highly recommended the company, so they shared Mopoo’s WhatsApp contact with us.

We messaged him immediately, and despite being out of the country, he responded quickly. He explained all the climbing options in a clear table and arranged for us to meet the Hekima team that very same day. We met Jumanne and the rest of the crew, and everything was organized incredibly fast considering how last minute our request was.

Our five day Kilimanjaro climb was exceptionally well organized from start to finish. Before the trek, we ran into an unexpected problem with our bank, and we couldn’t make the payment on time. This is where Hekima earned our trust.

Instead of canceling our trip, their finance team calmly told us to go ahead with the climb and settle the payment after we returned. The only thing they asked was that we make sure we had enough money to tip the mountain crew, explaining that the tips go directly to the porters, guides, and cooks who work incredibly hard. After spending five days with that amazing team, we completely understood why they absolutely deserved every bit of appreciation.

After the climb, we completed our payment without any issues, and Hekima helped us with all the remaining formalities.

Before leaving Tanzania, we wanted to visit an organization helping people in need. We called Mopoo for recommendations, and he suggested several different organizations. Later, we noticed on Hekima’s website that they also support children’s education across Tanzania, so we asked him why he hadn’t recommended his own project.

His answer impressed us even more.

He said that a portion of Hekima’s profits already goes toward supporting those children, so he thought it would be better for us to help another organization instead. That level of honesty meant a lot to us. It wasn’t about promoting himself,it was about making sure our support created more impact.

Because of that, we chose to support Hekima’s project as well, and we plan to continue doing so.We had great time as well with cultural program after visiting Hekima projects!Asante Sana

Trust is built through actions, and throughout our entire experience from responding to a last minute request, to trusting us with delayed payment, to treating their mountain crew with respect, and putting people before profit.we experienced exactly that.

If you’re looking for a trustworthy company to climb Mount Kilimanjaro with, or you want your trip to contribute to something meaningful beyond tourism, we wholeheartedly recommend Hekima Safaris.

Thank you Hekima team for an unforgettable experience !Ahsante

Babra   –  
Netherlands NL
Visited: August 2026 Reviewed: Sep 10, 2026

Email Babra  |  20-35 years of age  |  Experience level: first safari

WE MADE IT! Lost Luggage, Kilimanjaro Summit & The Best Decision We Made Was Booking Hekima Safaris
5/5

If you’re reading reviews because you’re nervous about booking a safari or climbing Kilimanjaro, this is for you.

We booked both a safari and the 7 days Machame Route with Hekima Safaris, and after this experience I can honestly say: they deserve every single cent. We will recommend them to everyone we know.

Before the adventure even started, they proved we could trust them

Our luggage was lost after arriving at JRO Airport, and we were stressed. We filed a baggage claim immediately, kept the barcode from our luggage tags, and Hekima’s team jumped into action.

Safiness from the office kept telling us, “Don’t worry, your bags will find their way to you.”

She was right.

Working together with the airport staff, they had our luggage delivered to our hotel within a day. We didn’t even have AirTags. That was our first lesson about Hekima!they don’t disappear after taking your booking. They stay with you until problems are solved.

Another thing that impressed us was Mopoo. He spent time helping us find the best flights from the Netherlands before we even paid for our own tickets. Who does that? It’s clear this isn’t just business to him he genuinely loves what he does.

We were economy passengers, but Hekima treated us like VIPs from day one.

We Summited!

September 2nd at 6:50 AM.

We made it.

I cried at Stella Point.

Then I cried again at Uhuru Peak.

Our group had 8 climbers, and thanks to an incredible team of 38 staff including guides, guides in training, porters, chefs, a waiter, and our camp master every single climber reached the summit.

That says everything.

Pole Pole Really Works

I was probably the slowest person in our group.

Instead of leaving me behind, the guides moved me to the front after Day 2.

I became the one setting the famous pole pole pace.

That simple change completely transformed my confidence.

Even better, whenever we found a little internet on the mountain, Safiness from the Hekima office kept checking on us, asking if the crew could do anything more for us.

That level of care is rare.

May God bless these people.

The Little Things Made the Biggest Difference

Anyone can promise a great trip.

Hekima proves it through small details.

* Hot water bottles waiting in our sleeping bags every night.
* Vaseline when our noses became painfully dry.
* Constant encouragement from the guides.
* Smiles, singing, dancing, and laughter after exhausting days.

Those little moments made us feel like family instead of customers.

The Food Was Incredible

Eat.

Seriously.

Eat everything.

The chef spoiled us every single day.

I was eating triple what I normally eat at home and still lost weight because your body burns so much energy on the mountain.

The crew even loved sharing Peanut M&M’s with us. Somehow those became everyone’s favorite summit night snack, and hearing the crew singing made those moments unforgettable.

NAWAPENDA SANA, Hekima crew. If I could have packed all of you into my suitcase and brought you back to Europe, I would have.

Practical Tips for Future Climbers

A few things that genuinely helped me:

* Diamox from Day 2 worked well for me (250mg daily).
* Drink as much water as possible.
* Electrolytes helped with headaches.
* Pack baby wipes and carry your trash until camp.
* Bring snacks from home.
* Earplugs and an eye mask are lifesavers.
* Use trekking poles—they will save your knees.
* Sleep with your phone inside your sleeping bag.
* A solar panel was worth bringing.

And one thing I wish someone had convinced me to buy…

Rent the Portable Toilet

Don’t think about it.

Just get it.

The public toilets work, but after seeing other people using the portable toilet, I regretted skipping it immediately.

Worth every penny.

For the Girls

One tip I wish someone had told me earlier.

At night it’s completely dark.

For a quick bathroom break, don’t waste energy walking all the way to the public toilet alone.

Take a few steps from your tent, switch off your headlamp, do your business, and get back into your warm sleeping bag.

Summit Night

Four layers kept me warm.

Mittens over fleece gloves.

Hand warmers.

Heat patches.

Positive attitude.

And one step at a time.

I literally counted:

“One… Two…”

following my guide’s footsteps all the way to the top.

The Safari Was Just As Amazing

After climbing Kilimanjaro, our safari felt like the perfect reward.

The organization was seamless.

The guides were knowledgeable.

The service stayed consistent from beginning to end.

Why We Trust Hekima

Every company can have unexpected challenges.

What matters is how they respond.

Hekima responded with professionalism, honesty, and genuine care every single time.

They solved problems.

They communicated.

They checked on us.

They celebrated with us.

They cared about the smallest details not because they had to, but because that’s who they are.

Thank You, Hekima

I work a desk job.

I’m not an athlete.

I’m not the healthiest eater.

Yet I stood on the Roof of Africa.

That happened because of my determination and because Hekima’s team believed in me every step of the way.

The sunrises.

The sunsets.

The stars.

The songs.

The laughter.

The tears.

We’ll never forget any of it.

If you’re thinking about climbing Kilimanjaro or going on safari in Tanzania, stop overthinking.

Book with Hekima Safaris.

One day I truly believe Hekima will become one of the biggest and most trusted safari companies in East Africa.

Asante sana, Hekima.

We’ll be sending everyone your way. ❤️

Ruth   –  
France FR
Visited: September 2026 Reviewed: Sep 11, 2026

Email Ruth  |  35-50 years of age  |  Experience level: over 5 safaris

We Came Looking for Uganda… Hekima Showed Us Its Heart ❤️
5/5

Sometimes, the best travel experiences are not the ones you plan perfectly. They are the people you meet, the stories you hear, the food you taste, and the moments that make you feel connected to a place.

That is exactly what we found with Hekima Safaris.

We were travelling around East Africa and, while in Rwanda, we heard about Hekima Safaris and their cultural experiences in Uganda. We decided to look them up and read through their reviews before making any decision. What interested us was that Hekima was not only about safaris and animals. They also seemed passionate about showing travelers the real culture and everyday life of East Africa.

So we contacted them.

From the first conversation, we felt comfortable. Jenipher was incredibly helpful and patient with us. She explained the different options, listened to what we wanted, and helped us organize our trip without making us feel pressured to choose the most expensive option.

When we arrived in Kampala, our hotel was already arranged. After a long journey, it was such a relief to arrive and know that someone had taken care of the details.

Then we met Sylvia, and our Kampala experience really began.

What we loved most was that we didn't feel like ordinary tourists being rushed from one attraction to another. We were able to experience Uganda through its people, culture, stories, food and local life. Those are the moments we will remember long after we have forgotten the names of some of the places we visited.

And honestly, that is what we believe good travel should be about.

Of course, price matters when you travel, and we found Hekima's prices reasonable. Their payment arrangements were also convenient for us. But what mattered even more was the feeling that there were real people behind the service who cared about whether we were enjoying ourselves.

We have travelled through different parts of East Africa, and this experience gave us another reason to want to come back.

Our next plans include Kenya and Tanzania, and we already know who we will contact first.

Hekima Safaris.

If you are reading this because you are wondering whether you should book with them, we understand the hesitation. We had questions too before we booked.

But sometimes you have to trust the reviews, contact the company, ask your questions, and take that first step.

We did and we are very glad we did.

Thank you, Jenipher, Sylvia, and the whole Hekima Safaris team, for giving us more than a trip. You gave us memories, connections, and a chance to experience Uganda in a way we will never forget.five stars dont feel like enough 🙏


We will be back.

Average User Rating
4.5/5
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