Reviews

Sort By: Date Most Helpful Rating 11-15 of 15 Reviews
Thijs   –  
Netherlands NL
Visited: October 2016 Reviewed: Oct 27, 2016

Email Thijs  |  35-50 years of age  |  Experience level: over 5 safaris

Great car, excellent service
5/5

I booked my entire holiday in Uganda myself: car rental, lodges, trekking permits.
Had lots of email contacts with a lot of people to arrange it all, but Paul from 4x4Uganda was the one I could rely on to reply prompty and accurately. Knowing what I know now, I would have asked Paul to take care of the trekking permits as well, and would have consulted him abour our lodge reservations. I got a good price on the car, and it performed great. Yes, there was a problem: a shock broke down. Within 3 hours after I phoned Paul there was a mechanic at the (remote) lodge where I was staying, with a replacement shock. At no extra costs for me.
I also had to drive the car over a flooded road, and the one meter high water proved too much for a bigger toyota safari jeep, but the prado came through without problems. (Made for some nice video's to:-)
In short: good car, good price, great service! Highly recommended!!!

Chris   –  
Trinidad and Tobago TT
Visited: July 2016 Reviewed: Sep 3, 2016

Email Chris  |  50-65 years of age  |  Experience level: over 5 safaris

Excellent, polite, helpful and efficient experience
5/5

We hired a Toyota Land Cruiser for 8 days for a safari in QENP and a small Toyota car from a further week in Kampala. The company was extremely helpful going out of their way to deliver and collect both vehicles from our hotel. Both vehicles were excellent and were reasonably priced. I met 3 members of staff at different points during our rental period and they were all extremely helpful and punctual. I have no reservations recommending this company.

RG   –  
Poland PL
Visited: August 2016 Reviewed: Aug 30, 2016

Email RG  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent in every way
5/5

We rented an extended Toyota Land Cruiser, with pop-top & seven seats for a week. The company was prompt in all communications, easy to work with, and the vehicle was exactly as described. While it had some miles on it, it worked perfectly and had no mechanical issues. They even provided maps and a Garmin GPS. This is a "real" safari truck - the same as many of the guided safaris use and that you can pay upwards of $400 a day from some operators. Driving in Uganda is not as scary as many say. Drive with purpose, without crazy maneuvers, and give way without giving too much way, and you will be just fine! Very much recommend this company, as they deliver what they promise.

Alexander   –  
Netherlands NL
Visited: August 2017 Reviewed: Sep 12, 2017

Email Alexander

Professional and good service
4/5

We had good and plenty contact beforehand. We hired a 4 x 4 Prada and it was delivered at our hotel at the time we agreed upon. During our trip we had some small damage but this was not a big deal. A local mechanic helped us out. We recommend 4x4 Uganda for self-drive travellers. And also thank you for your advice with the schedule. Finally; we totally love Uganda and will send many more Dutch travellers.

Doug   –  
Spain ES
Visited: March 2019 Reviewed: Mar 27, 2019

Email Doug  |  50-65 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Doug and not that of SafariBookings.
Very Poor Service/Non existent
1/5


A confirmed booking was made with Paul, the owner of 4X4 Uganda directly, for an airport pickup, some weeks ago for a lady arriving alone, this morning at Entebbe airport. No one was there to meet her and calls to his telephone numbers rang initially and were then turned off. Alternatives arrangements had to be made to get her to her hotel safely.
This company failed to deliver a basic service and caused reputational damage to our company and seemed unconcerned a lone female was left at the airport. My advice steer well clear of 4X4 Uganda

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 13
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 1
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