Reviews

Sort By: Date Most Helpful Rating 41-50 of 68 Reviews
Maria   –  
Russia RU
Visited: March 2024 Reviewed: Mar 28, 2024

Email Maria  |  35-50 years of age  |  Experience level: over 5 safaris

Good
5/5

I decided to book with this company after checking over to 10 companies and we settle on them because of the quickness in communications and full information. We booked 10 days safari with beach and it was very good and recommend this company and if you want to feel pride of africa.

John   –  
Canada CA
Visited: January 2024 Reviewed: Mar 19, 2024

Email John  |  65+ years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of John and not that of SafariBookings.
Worst Safari Ever
1/5

I have been on other safaris in other African countries and this has been the worst by far! Look elsewhere for a safari company.

ITINERARY
Our original itinerary looked good on paper, however, we found out, while on safari, that it involved backtracking which meant the safari had to be changed causing us to miss 2 half day game drives in Masai Mara (which was supposed to be the highlight of the trip!)

DAILY “ROUTINE”
We were told by PRIDE OF AFRICA that we would be starting at 7:00 AM each morning so we would be able to get the most of our safari while in Africa. In reality our normal start was 8:30 AM. We also noticed that other guides brought their clients back from game drives to their accommodation around 6:30 PM. Our guide brought us back at 3:30 PM. This timing was the worst possible! Wildlife is active in the mornings and evenings while we were still at our hotel! We were out at the time when most wildlife is sleeping so we saw much, much less! Our game drives were 4.5hrs shorter everyday.

The only day we did not follow our “daily routine” was the last day. On the last day we started at 6:30 AM. That was the day we were to be “Arriving in Nairobi late in the evening“ (as our itinerary stated). We went on our game drive that morning, but only for 1.5 hours so that the guide could get back home early. We asked him about it and he told us that we could have a longer game drive but we would have to pay him extra for that! A 1.5 hr game drive!!! Our guide wanted to just get home early!

GUIDE & DRIVER
We had an excellent driver. As a guide, however, he did very little communication in letting us know about what was happening and only told us about the wildlife when we asked. He was knowledgeable about the wildlife but chose not to communicate that knowledge with us.

VEHICLE UPGRADE
When we arrived we were taken to the office of PRIDE OF AFRICA and were asked if we wanted additional day tours. After not purchasing an additional tour we were told that we could upgrade our vehicle to a LAND CRUISER. We were told that it would be more comfortable and better able to handle the wet trails in the Masai Mara, We went for the vehicle upgrade and paid US$800.00 for it. When we began our safari there was no Land Cruiser but the standard (2020/21 Toyota Hiace 4x4) instead. A vehicle that was uncomfortable with poor suspension and both side doors could not be opened from the inside (the guide had to open our doors every time we wanted to get out of the vehicle). We felt scammed out of US$800.00 and were never compensated for it.

SHORTFALLS & EXTRA CHARGES
Our original safari outlined several key points that were eliminated in our actual safari.
The first paragraph of our safari description stated:
- Includes "pre and post accommodation"
(We only received pre-accommodation)
- Tour Price Includes “All park entrance fees”
(We were charged an extra $40 to enter Maasai Mara)

- Game drives as detailed in the itinerary.
(There were ignored by the driver)

The itinerary changed and we missed out on several highlights because the original itinerary involved backtracking – A poorly designed itinerary that they changed in the middle of our safari

FOOD
The food was fine. That was not the reason we went on safari in Africa.

OVERALL
Overall a badly run safari.
I would never book again with PRIDE OF AFRICA!!!!!

Reply from Pride of Africa Adventures
Reply from Pride of Africa Adventures
Posted on Mar 28, 2024

Let us be honest sometimes. When we met in the office after airport pick up and we were doing our usual briefing for the next day, the clients asked us the age group of the people they are traveling with because they booked a shared safari ( Group Joining)and if they are noisy. We told the them the truth that the ages are mostly young people and due to there age which was above 60 years, we advice them to talk a private safari car for there own and we gave them 2 option of safari van and jeep and because of safari van price they chose to take the safari van at 800USD for 7 days and the van was going in the market rate of 150USD per day x 7 = 1050USD and we both agreed for the safri van at additional of 800USD NOT A JEEP. The next when I personally went to pick up with the Van they really praise the vehicle which had the current number plate in the country ( new car), we talked while they were in Masai Mara and they told me that everything exceeded there expectation. We were surprised after requesting to meet them they refused and advice the drive to drop them in there hotel which was part of the program. We were only giving them one night upon arrival before starting the safari. Therefore, we think that the clients should be very honest and truthful with what they are writing because if there could be an issue why did they refuse to meet us. Lastly there was an increment in Masai Mara entrance fee from 80USD to 100USD per day and we knew this after the clients had already booked and we ended up sharing the difference 50/50 and this was done on gentlemen agreement and we were both happy.

Felix Mirindo   –  
Kenya KE
Visited: March 2024 Reviewed: Mar 13, 2024

Email Felix Mirindo  |  20-35 years of age  |  Experience level: 2-5 safaris

Marvelous
5/5

I enjoyed an abreathtaking 3days safari at maasai mara just the other day...our driver/ guide (Tom) was super knowledgeable, dedicated to giving us the best experience and also making sure that I see all the Big five wild animals ie Elephant, Rhino,Lion, Buffalo, Leopard and other animals I could be able to see.The safari was just astounding

Isaiah   –  
United Arab Emirates AE
Visited: March 2024 Reviewed: Mar 13, 2024

Email Isaiah  |  35-50 years of age  |  Experience level: first safari

The Name Speaks it's self ( PAAS)
5/5

Had some colleagues from Europe who wanted to experience the African wildlife safari, after a long search we settled on PAAS for a 10days Kenya Tanzania safari,we had a lifetime experience with the friendly and experienced guides from both countries, the accomodation was out of this world,. I would say we saw all the animals with our guides spotting the big 5 on the first day. Thinking of African safari think of PAAS

Washington   –  
Kenya KE
Visited: March 2024 Reviewed: Mar 13, 2024

Email Washington  |  35-50 years of age  |  Experience level: over 5 safaris

Best of the best
5/5

When i discussed with sales consultant Mr Stephen i wanted a 5 day safari but his convincing made me choose 7days safari and it turned out amazing the driver was very knowledgeable and knew his way in kenya he made us feel part of the tour at all times i recommend him any time

Maurice   –  
Canada CA
Visited: February 2024 Reviewed: Mar 11, 2024

Email Maurice  |  35-50 years of age  |  Experience level: over 5 safaris

Best of the Best
5/5

This is with a greater humble to notify that I made a request to Pride of Africa Adventure and Safaris to organise for me 7days tour to some reserves,here the company made me a wonderful trips just form a comfort hotel in Nairobi after receiving me from airport.
My 7days tour was very successful as I visited maasai mara game reserve,amboseli and also had some boat rides at great lake Naivasha.
I therefore encourage everyone who would wish to have some safaris to contact this company for more exposure with experience about animals,birds and trees/plants.
Big 5 animals so amazing.
Thanks in advance.

Brooke   –  
United States US
Visited: February 2024 Reviewed: Mar 8, 2024

Email Brooke

Good tour operator - flexible in schedule changes
5/5

Good value for the money. They worked with us to change our itinerary as needed which was appreciated. Really loved our Kilimanjaro trek and our team lead!!!!

Grace Kathomi   –  
Kenya KE
Visited: January 2024 Reviewed: Feb 28, 2024

Email Grace Kathomi  |  20-35 years of age  |  Experience level: first safari

perfect and he had chosen magnificent places to visit. The information he gave was reliable to me.
5/5

I took a 7day tour and it was fantastic. They have a polite way of communicating with the tourist in which i was impressed with. The cost of the tour was not overpriced according to the places we visited. The service was excellently done and i have no complains to that. The tour was fantastic and magnificent, i could not believe my eyes. I loved the nature. The information they gave of every place we visited was reliable and it was not difficult for me to identify everything as per the itinerary indicated.

Yulia   –  
Russia RU
Visited: September 2023 Reviewed: Sep 17, 2023

Email Yulia  |  20-35 years of age  |  Experience level: 2-5 safaris

Unforgettable experience
5/5

I have recently had a fantastic safari experience with Pride of Africa. The whole organizational part was at a very high level - starting from our meeting in Nairobi and through all the national parks. We have seen all the animals from big 5 and even more, my driver and guide were real wizards and we managed to capture unforgettable and rare moments with wildlife. I would definitely recommend Pride of Africa for those looking for safari tours in Kenya.

Stephanie   –  
Kenya KE
Visited: June 2023 Reviewed: Jun 22, 2023

Email Stephanie  |  20-35 years of age  |  Experience level: 2-5 safaris

Memorable tour
5/5

My friends and I visited maasai mara ,lake Nakuru and lake Naivasha for 5 days ....this was my most memorable tour because we were given punctual service and very comfortable accommodation ...our journey was both educative and relaxing ..I can say that pride of Africa adventures and safaris took their time to plan for a tour because every need we had was fully met .....with no doubt our money was worth spending since we were all satisfied..thank you pride of Africa for granting us a memorable and enjoyable tour and for making me want to visit more places ...

Average User Rating
4.5/5
Rating Breakdown
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