Average User Rating

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  • 5 star 19
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 21 Reviews
Dale A. Wilkie   –  
United States US
Visited: July 2020 Reviewed: Jul 13, 2020

Email Dale A. Wilkie  |  50-65 years of age  |  Experience level: first safari

Better than I expected climb on Killimanjaro! The guides and porters are top notched!

ChaCha provided experienced and excellent guides for the summit of Kilimanjaro. We could not have ever made it without the porters---they were amazing! We always felt safe and they attended to all of our needs. They treat you like family. We took the Umbwe route to summit Kilimanjaro and it was fantastic! I could not believe the awesome food they served us on the mountain. My only complaint was that they made is too much food!

It is well worth to add to your Kilimanjaro trip a visit to Ngorongoro and Tarangire safari Parks. It was spectacular. My only regret was not taking more time to visit Serengeti park.

Chacha was always on time and and all of his equipment was quality and in good shape.

I highly recommend ChaCha tours.

Dale A. Wilkie
Dallas, PA USA

Daniel   –  
Oman OM
Visited: June 2018 Reviewed: Jul 2, 2018

Email Daniel  |  35-50 years of age  |  Experience level: 2-5 safaris

Completely Satisfied!

I did a solo climb with Chacha and his team followed by a five day safari with my family in May/June, and from the start the whole experience was fantastic. Chacha is not only an experienced mountaineer, superb safari guide, and all-around good guy, he is the independent owner and operator of this company, which means he if fully dedicated to ensuring that his services will be to your satisfaction. From our very first email exchanges I could see that Chacha was sincere about providing the best possible experience at a very competitive price. He was prompt in answering all of my queries and extremely flexible in meeting my requests. He even provided me with some equipment I didn't have for the climb. Throughout our trip Chacha went out of his way to help make this one of the best vacation experiences I and my family have ever had.
Climbing with Chacha and his crew was a real treat. We did a 7 day Macheme trek. His whole team were positive and fun, and I really enjoyed interacting with them. The service and food were great, and I felt safe and relaxed the whole time. Chacha's experience in climbing Kili was a bonus in so many ways. He got us up early (with breakfast prepared) so that we were usually the first to leave the camp in the morning. Not only did this mean I often had the trail to myself, it also meant that we would get to the next camp early, avoiding the afternoon rains that everyone else was hiking through and getting the best spots for our tents. He was also the only guide I saw on our summit day with the foresight to bring crampons, which made our decent through the snow so much easier, faster, and safer. Chacha clearly enjoys climbing, and his good nature and encouragement made the whole journey better.
After the trek we met my wife and 5yo son in Arusha for our safari. We did a five day trip through Tarangire, Ngorongoro, and Serengeti that was far better than anything I expected. Chacha was very attentive to our needs, and great with my kid. The car, accommodation, and food were all excellent, and the wildlife viewing was incredible! Chacha has a great eye, and he spotted a lot of things that we (and other cars) seem to miss. Throughout the trip he was always pleasant, patient, and helpful.
In short, if you are looking for a fairly priced operator who is going to give quality personal service, then I would highly recommend this company. Thanks for a great trip Chacha!

Mike & Sue   –  
Canada CA
Visited: February 2018 Reviewed: Mar 17, 2018

Email Mike & Sue  |  50-65 years of age  |  Experience level: first safari

Amazing Trip of a Lifetime!

We did the 7 day Machame route with Chacha and had an amazing time! From meeting us at the airport till he delivered us back after our 10 days no details were left out to make sure our safari and mountain climb was enjoyable, fun, safe and successful!
Just a super group Chacha had to look after us, explain things and make our trip memorable! We summited at sunrise on Day 6, perfect planning ensured our success. The care and attention we received ensured our success!
Definitely recommend them and you will not be disappointed!

Mariam Visited: September 2017 Reviewed: Nov 20, 2017

Email Mariam  |  20-35 years of age  |  Experience level: first safari

Amazing experience with great people.

Best experience ever.
Had my holiday planned 6months in advance I was in touch with Phill since day 1.
such an adorable man, kept in touch all the time, every time I had a question He was available to answer my calls or reply my messages without delay, he provided me all the right and useful information regarding the hiking, how to get my training done and get fit for the 6 days trekking and was also able to organise my trip to Zanzibar too.

When I arrived in Tanzania from Namanga border he got the transport organised even had someone to help me get through the visa problems...from Namanga to Mochi all planned and the big surprise was he personally came and waited for me at the bus station too from Arusha to Mochi all the way to the hotel he reserved.

Not many travel company will take the time and get the motivation at this level for a guest I was very impressed.

Chacha tours, worked with amazing and very professional guides:
I choose the 6 days trek, with a personal guide a porter a cook and 3 other staffs all of them just with me.
The experience was more than fantastic.
Kilimanjaro is though, but with the help and the professionalism of the entire team, WE made it to the summit without any problem.

I cannot thank Phill enough, same for the rest of the team.
For me you guys made a dream come true and I will never forget that.

Tali and Rimon   –  
Israel IL
Visited: May 2016 Reviewed: Nov 5, 2016

Email Tali and Rimon  |  50-65 years of age  |  Experience level: first safari

The trip was amazing

Chacha and his guys were above expectation! We never imagined the hike to be so fulfilling.
We enjoyed every minute with him from the bottom to the top and back, supplying us with motivation and laughs all along the way. We recommend everyone who can to contact Chacha Tours and plan your next trip to africa!

Evie   –  
United Kingdom UK
Visited: September 2013 Reviewed: Oct 15, 2016

Email Evie  |  20-35 years of age  |  Experience level: first safari

The complete package for the adventure of a lifetime climbing Kilimanjaro

Chacha was the perfect tour guide for our hike up Kilimanjaro. He was extremely knowledgeable, helpful and ensured we all had an amazing time. I'm sure our trip would not have been such a success without him!

Leopoldo   –  
Spain ES
Visited: August 2016 Reviewed: Oct 14, 2016

Email Leopoldo  |  50-65 years of age  |  Experience level: first safari

My travel to Africa

Our travel to Africa was a wonderful experience, we had such a great time there, and all the staff was really nice and kind.

Vicent Ombuena   –  
Spain ES
Visited: August 2016 Reviewed: Oct 14, 2016

Email Vicent Ombuena  |  35-50 years of age  |  Experience level: first safari

Unforgettable experience, 100% recommended

The safari with Chacha Tours was one of the best experiences of my life. They knew how to introduce us into the wild nature so well, that in lots of moments we actually believed we were in a National Geography documentary film. Amazing sensations, I would repeat without a doubt.

Juan Antonio   –  
Spain ES
Visited: August 2016 Reviewed: Oct 14, 2016

Email Juan Antonio  |  50-65 years of age  |  Experience level: first safari

professionalism 100%

a great group of professionals and people.while facilitating and making easy any difficulty

Seung Chul   –  
South Korea KR
Visited: July 2016 Reviewed: Oct 13, 2016

Email Seung Chul  |  50-65 years of age  |  Experience level: first safari

Chacha's team was very energetic and committed.

My wife and I had a safari(5 days) and climbed the Kilimanjaro( 3 days short trekking). We made a reservation through the internet. They reponded to my every email kindly .We were concerned if Chacha would show up. Because we read a few of bad rumors about small companies. They greeted us at the airport in time. Our trips went as well as expected.

Average User Rating
Rating Breakdown
  • 5 star 19
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
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