On Safari with Features Africa Journeys
Features Africa Journeys
- Located In:
- Size:
- 5-10 employees (Founded in 2012)
- Member Of:
- AMREF, KWS & KTB
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $300 to $700 per person per day (USD, excl. int'l flights)
Reviews
IT
Email Marco | 50-65 years of age | Experience level: over 5 safaris
BAD EXPERIENCE WITH TRAVEL AFRICA JOURNEYS
Please do not use this tour operator!!! they are completely unreliable.
The Owner changed the accommodation for our Tarangire stay (Tarangire Ndovu tented lodge) at the last minute without consulting me. The matter and the way he dealt with it is in itself unacceptable, but most importantly the lodge we were given (Acacia Tarangire camp) is for sure of lower standard than the one we had chosen in terms of location, room quality and common areas.
Moreover the lodge was more than one hour further south, which meant longer trip from Tarangire to Amboseli Park.
2) The jeep we have been using was very old and had several issues, including:
- some blocked windows
- extremely dirty
- the engine starter didn't work always and our guide had to ask for help from other cars several times in order to restart the car. We were lucky if we did not have major issues but this is a serious safety issue.
3) No binoculars were provided - the guide simply said it was broken.
I sent several emails with a refund request, but the owner never replied to me !!!