Reviews

Sort By: Date Most Helpful Rating 41-49 of 49 Reviews
Mandy   –  
United States US
Visited: August 2017 Reviewed: Oct 24, 2017

Email Mandy  |  20-35 years of age  |  Experience level: 2-5 safaris

Best time in Kenya.
5/5

Excellent holiday experience right from the start inquiring the communication was good until we arrive at the airport. Our guide Joseph was really professional and exceeded our expectations fully. He made us feel very proud and it was a privilege to visit Kenya. It was a brilliant memories from the time we arrived the lady from the office welcomed us with a big smile and gave us our safari hats, we felt so welcomed. Everything went exactly as per itinerary, there was no surprises at all. I will definitely recommend Across The Wild Tours and Safaris to any friend planning to go to Kenya. I love their professional work from office staff to field staff

Pamela N. Mafunga   –  
Kenya KE
Visited: December 2016 Reviewed: Sep 23, 2017

Email Pamela N. Mafunga  |  35-50 years of age  |  Experience level: first safari

Game Drive
5/5

Excellent staff.. hope to use ur services again. Keep it up

Reuben   –  
United States US
Visited: April 2017 Reviewed: Jul 4, 2017

Email Reuben  |  20-35 years of age  |  Experience level: first safari

Tremendous Experience All Around
5/5

We had an amazing trip to Kenya & Tanzania that happened April 2017. This was our first trip to East Africa and so we did not know what to expect at all. We were a group of 16 young adults and we used two vehicles for our comfort. After a long research and corresponding with several companies both in Kenya and Tanzania we finally decided to settle with Across The Wild due to their quick respond which helped us decide on the perfect itinerary within a short time and booked our flight right away. We were not disappointed!
Throughout the inquiry and booking process, they were very quickly and detailed in making all the arrangements. We signed a contract agreement with them and then sent to their account 30% deposit to secure our accommodations. After a few days, we received acknowledgement of our deposits as soon as the received in their account.
The staff from the office picked us at the Airport together with our driver guide Joseph and Simon in Kenya until on the eighth day when they dropped us at Isebana border and we met Ikamba and Charles our Tanzania guides, everything was perfect and happened more than we expected. We stayed at good hotels and camps in all places and, the services top rate. We were so happy to see all the Big 5.
It was so amazing to view the Mount Kilimanjaro in Amboseli right from our rooms at Serena Lodge. We loved the lodge location a lot for a good view.
At the end of our Safari, we had dinner at the carnivore restaurant we loved the meat was so delicious, first time to taste game meat.
We both enjoyed everything and we strongly recommend Across the Wild Tours & Safaris and the 4 guides. We love you Across the wild team.

Benellee Lass   –  
United States US
Visited: May 2016 Reviewed: Jun 29, 2017

Email Benellee Lass  |  20-35 years of age  |  Experience level: first safari

Our safari of a life time
5/5

My friend and i went on a safari with Across The Wild and we had the most amazing vacation. We spent 4 nights camping in Maasai Mara and then stayed one night at Lake Naivasha Sopa Lodge it was a wonderful experience. My friend was so scared about camping at first that she even wanted to change her mind but later she really liked the experience of sleeping in the jungle and when we got to Naivasha she even wished to camping the whole trip. We are used to luxury since our childhood so staying in luxury hotels was not a big deal at all but experiencing something new was the most amazing of all.


We planned for this safari for two years and based on their strong recommendations and quick responses, we felt safe to choose them. Fina responded quickly to our annoying emails, and easily accommodated our wishes, we changed our itinerary so many times as we kept adding places we wanted to visit. She met us at the airport when we arrived, and made us feel very welcome; we also had the pleasure of having dinner with her at the carnivore restaurant, which was very wonderful eating meat of all types we really loved it.

Our driver guide Steve was a great guide. He was very patient and willing to spend as much time as we wanted in the park. For example, in Maasai Mara we spent an hour watching two lions stalk zebras and he never said anything he allowed us to enjoy the act. We left camp early after breakfast and returned just before dark. He was a very careful driver and he knew where to go to see all the animals. We managed to see all the big 5. The safari cost was very reasonable, especially considering the long days in Masai Mara and undivided attention we received. We had the best safari imaginable. It was a dream come true! Thanks to Across The Wild Tours and Safaris.


We will really recommend this agency all our lives.

maggy Taylor   –  
United States US
Visited: March 2017 Reviewed: Jun 22, 2017

Email maggy Taylor  |  20-35 years of age  |  Experience level: 2-5 safaris

A wonderful safari experience ever!
5/5

''Our first safari to Kenya and all turned out so well than we could ever have imagined, it was a once in a lifetime experience. we were a little more careful with choosing our safari provider being our first time in Kenya and on a wildlife safari we never wanted to miss out a thing or get disappointed. At first we had like 4 operators we were in contact with. But then the communication with Across The Wild was so perfect and quick that enabled us get all the information we needed in good time and so we felt confident about them and decided we shall book our safari tour with them. Every question was quickly answered and they gave us a lot of information about the tour and even helped us choose the best destinations and hotels since we really did not know much about Kenya and where to go but they made us even more eager, so we knew exactly what we were about to expect. Our driver guide Joseph was extremely knowledgeable and friendly. We could not believe how he managed to locate those leopards in Masai Mara! We surely could not have asked for a better safari. I traveled with my husband and he was so excited being his first time in Africa that he even promised he will come back and choose Across The Wild Tours and Safaris again! I recommend this company to anyone traveling to Kenya.''






Bridget   –  
United Kingdom UK
Visited: January 2022 Reviewed: Jan 7, 2022

Email Bridget  |  35-50 years of age  |  Experience level: first safari

An incredible safari with the most helpful and personable people from Across the Wild
4/5

We did the 7 Day Top Luxury Tour. The Serena Hotel at Lake Elementaita was incredible. Beautiful location with a stunning bar / sitting area looking over the lake and the rooms furnished with colonial buffets. The service and food were excellent; I think we will return to Kenya to stay just at this hotel for a holiday. The following day we moved on to Naivasha Simba Lodge at Lake Naivasha - the hotel was a disappointment and the food was not good either. In retrospect, we should have (and I would suggest you do too) stay this night again at Lake Elementaita and Fina will arrange the safari drive at Hell's gate from here. Day 3 was a very long drive to Masai Mara but this is THE place for the safari to see all the animals, you will see everything here (except the flamingos) so if limited on time I would suggest travelling directly to Masai Mara. FINA was very personable and helpful, she arranged additional trips to the Giraffe sanctuary in Nairobi for us and booked other hotels for either end of our stay. She also had us picked up from the airport at 3.30am. She will be as flexible and helpful as possible, and we had her number so were able to call her directly throughout the safari. Our tour guide was DAVID - the nicest, friendliest gentleman and ever so knowledgeable. He was very conscientious in ensuring we had plenty of sightings of our favourite animals (hippos for me / lions for my husband) and he was fantastic with our 3 young sons. His knowledge of all the animals and birds is extensive, we learned so much from him and he kept it all very interesting.
The driving in Kenya can be erratic and dangerous, we were very thankful for David's considerate. smooth and safe driving throughout!
I would definitely recommend Across the Wild Tours and Safaris, mostly for the personal service you will receive from Fina that makes the trip hassle free and flexible. And if you're able to choose the guide, David was fantastic. He has 2 children whom haven't been on Safari with him, astounding given his experience and knowledge. If we had have known this we would have welcomed them on the safari with us, the company for our children would have been welcome also. Note that alcoholic drinks are not included in the price, nor bottled water at Masai Mara.

Ekkaphon   –  
Thailand TH
Visited: July 2019 Reviewed: Aug 14, 2019

Email Ekkaphon  |  35-50 years of age  |  Experience level: first safari

Tour Operator is very helpful and respond on time and professionally. We had great great fun.
4/5

The staffs work professionally. Our tour guides are super nice. The safari was one of the best travel experience we have.

Nur Abdi   –  
Saudi Arabia SA
Visited: October 2019 Reviewed: Nov 21, 2019

Email Nur Abdi  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Nur Abdi and not that of SafariBookings.
Not good transportation (4x4 land cruiser) very old and not safe for children
3/5

The tour operator advertised the service as VIP. We had a unpleasant experience with the transportation service. We had selected the VIP service because of the transport as we have young children. The car provided was 4x4 land cruiser but had mechanical issues. At many instances the driver had issue with the gearbox.

Majid   –  
United Arab Emirates AE
Visited: July 2017 Reviewed: Aug 16, 2017

Email Majid  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Majid and not that of SafariBookings.
Good company, nice staff but was misled about the vehicle
3/5

Prompt response to quotation request we posted in katokenya.org (which is the union of accredited tour companies in Kenya) which propagate your quotaion request to all accredited safari tour organizers in Kenya.

Always replies are prompt to further enquiries about the offer by Ms/Mrs Fina with flexibility to adjust program and cost.

Airport reception, tour punctuality and game drive experiences are excellent with driver Steve. Steve has excellent and customer-care personality. We are very thankful to him.

Hotels and all arrangements are as promised except for the vehicle, which really made a difference and was the most obvious disappointment.

I was clear to specify to Fina I wanted 4 x 4 land cruiser which turned out based on our experience there that 98%-99% of tour companies provide to their clients who asked and paid for (category 4x4 land cruiser). On top of that nearly 85% of land cruisers used by other companies are new or almost new. We received photo confirmation of the vehicle type to be 4x4 landcruiser while when we arrived there we were surprised they actually provided 4x4 very old landrover with very old non-comfortable interiors and hard seats. This reduced much the comfort of the lengthy roads (4-5 hours) between national parks that we stayed in and also the comfort during game drives.

There was absolutely no communication from acrossthewild tour company that the vehicle provided will not be land cruiser but old land rover instead. This in my opinion is misleading in that part of arrangement, they might also depended on the fact that the first trip was from Nairobi Airport to Amboseli, so there was no chance for us to ask or argue about the vehicle type otherwise we would ruin the next day in Amboseli. That's what happened actually so we just proceeded and withstood the vehicle for the rest of the 7 days. Just to give you an idea of the matter, our ancient land rover was the ONLY land rover we saw in 7 days of game drives among the tens of land cruisers provided by other companies and we came across them.

Even when we later mentioned the point lightly to them, the excuse was that we reserved the package late !!!!!! firstly, even with that excuse they should have informed us in advance by email and left the decision to us to go with that odd vehicle or not instead of sending different photo. Secondly, until the end before we selected them other companies were offering us very close or even one of them lower price with confirmed new 4x4 land cruiser option, so that was wasted opportunity for us because of their lack of transparency and misleading.

Other than the vehicle issue, we have no problems or conservations on this company. Just try to make it clear to them that if the vehicle is not as agreed, you would not pay the balance 70% upon arrival.

Average User Rating
4.8/5
Rating Breakdown
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  • 4 star 2
  • 3 star 2
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