Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 45
  • 4 star 2
  • 3 star 2
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 49 Reviews
maggy Taylor   –  
United States US
Visited: March 2017 Reviewed: Jun 22, 2017

Email maggy Taylor  |  20-35 years of age  |  Experience level: 2-5 safaris

A wonderful safari experience ever!
5/5

''Our first safari to Kenya and all turned out so well than we could ever have imagined, it was a once in a lifetime experience. we were a little more careful with choosing our safari provider being our first time in Kenya and on a wildlife safari we never wanted to miss out a thing or get disappointed. At first we had like 4 operators we were in contact with. But then the communication with Across The Wild was so perfect and quick that enabled us get all the information we needed in good time and so we felt confident about them and decided we shall book our safari tour with them. Every question was quickly answered and they gave us a lot of information about the tour and even helped us choose the best destinations and hotels since we really did not know much about Kenya and where to go but they made us even more eager, so we knew exactly what we were about to expect. Our driver guide Joseph was extremely knowledgeable and friendly. We could not believe how he managed to locate those leopards in Masai Mara! We surely could not have asked for a better safari. I traveled with my husband and he was so excited being his first time in Africa that he even promised he will come back and choose Across The Wild Tours and Safaris again! I recommend this company to anyone traveling to Kenya.''






Benellee Lass   –  
United States US
Visited: May 2016 Reviewed: Jun 29, 2017

Email Benellee Lass  |  20-35 years of age  |  Experience level: first safari

Our safari of a life time
5/5

My friend and i went on a safari with Across The Wild and we had the most amazing vacation. We spent 4 nights camping in Maasai Mara and then stayed one night at Lake Naivasha Sopa Lodge it was a wonderful experience. My friend was so scared about camping at first that she even wanted to change her mind but later she really liked the experience of sleeping in the jungle and when we got to Naivasha she even wished to camping the whole trip. We are used to luxury since our childhood so staying in luxury hotels was not a big deal at all but experiencing something new was the most amazing of all.


We planned for this safari for two years and based on their strong recommendations and quick responses, we felt safe to choose them. Fina responded quickly to our annoying emails, and easily accommodated our wishes, we changed our itinerary so many times as we kept adding places we wanted to visit. She met us at the airport when we arrived, and made us feel very welcome; we also had the pleasure of having dinner with her at the carnivore restaurant, which was very wonderful eating meat of all types we really loved it.

Our driver guide Steve was a great guide. He was very patient and willing to spend as much time as we wanted in the park. For example, in Maasai Mara we spent an hour watching two lions stalk zebras and he never said anything he allowed us to enjoy the act. We left camp early after breakfast and returned just before dark. He was a very careful driver and he knew where to go to see all the animals. We managed to see all the big 5. The safari cost was very reasonable, especially considering the long days in Masai Mara and undivided attention we received. We had the best safari imaginable. It was a dream come true! Thanks to Across The Wild Tours and Safaris.


We will really recommend this agency all our lives.

Reuben   –  
United States US
Visited: April 2017 Reviewed: Jul 4, 2017

Email Reuben  |  20-35 years of age  |  Experience level: first safari

Tremendous Experience All Around
5/5

We had an amazing trip to Kenya & Tanzania that happened April 2017. This was our first trip to East Africa and so we did not know what to expect at all. We were a group of 16 young adults and we used two vehicles for our comfort. After a long research and corresponding with several companies both in Kenya and Tanzania we finally decided to settle with Across The Wild due to their quick respond which helped us decide on the perfect itinerary within a short time and booked our flight right away. We were not disappointed!
Throughout the inquiry and booking process, they were very quickly and detailed in making all the arrangements. We signed a contract agreement with them and then sent to their account 30% deposit to secure our accommodations. After a few days, we received acknowledgement of our deposits as soon as the received in their account.
The staff from the office picked us at the Airport together with our driver guide Joseph and Simon in Kenya until on the eighth day when they dropped us at Isebana border and we met Ikamba and Charles our Tanzania guides, everything was perfect and happened more than we expected. We stayed at good hotels and camps in all places and, the services top rate. We were so happy to see all the Big 5.
It was so amazing to view the Mount Kilimanjaro in Amboseli right from our rooms at Serena Lodge. We loved the lodge location a lot for a good view.
At the end of our Safari, we had dinner at the carnivore restaurant we loved the meat was so delicious, first time to taste game meat.
We both enjoyed everything and we strongly recommend Across the Wild Tours & Safaris and the 4 guides. We love you Across the wild team.

Majid   –  
United Arab Emirates AE
Visited: July 2017 Reviewed: Aug 16, 2017

Email Majid  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Majid and not that of SafariBookings.
Good company, nice staff but was misled about the vehicle
3/5

Prompt response to quotation request we posted in katokenya.org (which is the union of accredited tour companies in Kenya) which propagate your quotaion request to all accredited safari tour organizers in Kenya.

Always replies are prompt to further enquiries about the offer by Ms/Mrs Fina with flexibility to adjust program and cost.

Airport reception, tour punctuality and game drive experiences are excellent with driver Steve. Steve has excellent and customer-care personality. We are very thankful to him.

Hotels and all arrangements are as promised except for the vehicle, which really made a difference and was the most obvious disappointment.

I was clear to specify to Fina I wanted 4 x 4 land cruiser which turned out based on our experience there that 98%-99% of tour companies provide to their clients who asked and paid for (category 4x4 land cruiser). On top of that nearly 85% of land cruisers used by other companies are new or almost new. We received photo confirmation of the vehicle type to be 4x4 landcruiser while when we arrived there we were surprised they actually provided 4x4 very old landrover with very old non-comfortable interiors and hard seats. This reduced much the comfort of the lengthy roads (4-5 hours) between national parks that we stayed in and also the comfort during game drives.

There was absolutely no communication from acrossthewild tour company that the vehicle provided will not be land cruiser but old land rover instead. This in my opinion is misleading in that part of arrangement, they might also depended on the fact that the first trip was from Nairobi Airport to Amboseli, so there was no chance for us to ask or argue about the vehicle type otherwise we would ruin the next day in Amboseli. That's what happened actually so we just proceeded and withstood the vehicle for the rest of the 7 days. Just to give you an idea of the matter, our ancient land rover was the ONLY land rover we saw in 7 days of game drives among the tens of land cruisers provided by other companies and we came across them.

Even when we later mentioned the point lightly to them, the excuse was that we reserved the package late !!!!!! firstly, even with that excuse they should have informed us in advance by email and left the decision to us to go with that odd vehicle or not instead of sending different photo. Secondly, until the end before we selected them other companies were offering us very close or even one of them lower price with confirmed new 4x4 land cruiser option, so that was wasted opportunity for us because of their lack of transparency and misleading.

Other than the vehicle issue, we have no problems or conservations on this company. Just try to make it clear to them that if the vehicle is not as agreed, you would not pay the balance 70% upon arrival.

Pamela N. Mafunga   –  
Kenya KE
Visited: December 2016 Reviewed: Sep 23, 2017

Email Pamela N. Mafunga  |  35-50 years of age  |  Experience level: first safari

Game Drive
5/5

Excellent staff.. hope to use ur services again. Keep it up

Mandy   –  
United States US
Visited: August 2017 Reviewed: Oct 24, 2017

Email Mandy  |  20-35 years of age  |  Experience level: 2-5 safaris

Best time in Kenya.
5/5

Excellent holiday experience right from the start inquiring the communication was good until we arrive at the airport. Our guide Joseph was really professional and exceeded our expectations fully. He made us feel very proud and it was a privilege to visit Kenya. It was a brilliant memories from the time we arrived the lady from the office welcomed us with a big smile and gave us our safari hats, we felt so welcomed. Everything went exactly as per itinerary, there was no surprises at all. I will definitely recommend Across The Wild Tours and Safaris to any friend planning to go to Kenya. I love their professional work from office staff to field staff

Stephen   –  
Canada CA
Visited: October 2017 Reviewed: Oct 24, 2017

Email Stephen  |  35-50 years of age  |  Experience level: first safari

a wonderful safari experience
5/5

We had a wonderful trip to Kenya. Our safari was organized by Across the Wild Tours & Safaris, and it was the most wonderful holiday for both of us my husband, our 2 children and I have ever experienced. They were always quick to respond to us and from the moment we arrived at the airport we felt so welcomed, everything was well organized. All our accommodations were all 5 star, and the service from office staff to driver guide was of such a high standard.

Our guide together with the office staff picked us from the airport and took us to Eka Hotel for overnight and started our safari the next day. It was an 8 day plan so we spent 7 days on safari with our guide Steve and it was amazing. He truly made our trip such an immersing experience. He was very professional and friendly. This was an ideal tour for us that exceeded our expectations fully. We were extremely impressed with the amount of wildlife we were able to see plus the river crossing in mara, thanks to the skilled and knowledgeable guide. We also had an opportunity to visit the Maasai village which was an awesome experience to learn the masai culture.

Across the wild thank you for making our holiday dream possible and we highly recommend you to everyone planning safari to Kenya.

Ayokunnu   –  
United Kingdom UK
Visited: October 2017 Reviewed: Oct 28, 2017

Email Ayokunnu  |  35-50 years of age  |  Experience level: 2-5 safaris

Great Safari!
5/5

We booked the 7 days and 6 nights safari of Masai Mara, Naivasha and Amboseli. Our operator host was Across The Wild Tours and Safaris was great from the start. We were picked up on time from the airport and the whole safari experience was simply fantastic. . We saw a lot of animals and all the Big Five. Steve our guide was very good and knowledgeable and drove us safely throughout our trip. Everything was beyond expectations and we would definitely recommend this company as well as the staff.

SP   –  
Austria AT
Visited: October 2017 Reviewed: Nov 5, 2017

Email SP  |  20-35 years of age  |  Experience level: first safari

Perfect performance and communication
5/5

I have no comparison to other operators, but in my opinion it was a really good tour. The owner Fina is patient and is willing to find the right trip for the prospective customer and his budget.
I made many adjustments and Fina always replied prompt. Really thankful for that!
Also my driver Steve was really ambitious. He was always motivated and looked to the left and the right to spot animals. Without him I wouldnt have seen all these animals. He has eyes as an eagle :).

Much appreciated the tour although it was rather expensive. It was worth it.

Mathieu   –  
France FR
Visited: March 2018 Reviewed: Apr 3, 2018

Email Mathieu  |  35-50 years of age  |  Experience level: first safari

A GREAT EXPERIENCE OF KENYA
5/5

Kenya is so wonderful, but without Across The Wild it would not be more amazing. These people are just awesome. This was our third visit to Africa but our first safari in Kenya. We were so excited to finally touch down on Kenyan land. The good memorable experiences were so many. We were lucky to see all of the "Big Five" plus many other animals during our safari and also enjoyed some close encounters with them. What an adventure!

Our guide was also in good contact with others on the radio, which resulted in faster to get to wonderful sightings and spots. The experiences were beautifully balanced. He was very experienced and knowledgeable. He would always ask us what we especially hoped to see during the game drives and make sure to go as deep to the parks to find their hideouts. We were very lucky and saw everything we had hoped to, and even more. To be honest, there were so many memorable moments. The wildlife, the guides' knowledge and the attention to details helped us a lot.

Everyone in the family can't just think of any other way this trip could have been better. We had great time, fun and enjoyed the company of all the people we met, we learnt a lot, came back with many good memories and photos. We shall definitely recommend Across The Wild Tours and Safaris everywhere we go and we hope to use them again if we return to East Africa as we found out that they also operate in all countries in the East Africa.
Also to note that I was very impressed when the tour manager of Across the Wild gave us a cell phone with talk time in it just incase we needed to communicate with them we could easily access, this was a gesture that went a long way and that was a fantastic idea.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 45
  • 4 star 2
  • 3 star 2
  • 2 star 0
  • 1 star 0
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