Reviews

Sort By: Date Most Helpful Rating 11-20 of 49 Reviews
Elena H   –  
Romania RO
Visited: May 2018 Reviewed: Jun 10, 2018

Email Elena H  |  20-35 years of age  |  Experience level: first safari

Professionaly guidance and services offered by heart, passion and respect for nature,
5/5

We spent our honeymoon in Tanzania and decided to start with safari then Zanzibar.
Unfortunately we spent only two beautiful days in safari with this professional and devoted people.
We were picked up from the airport in the evening before safari by Emman, the business owner, who explained us the next two day’s itinerary.
The next morning our guide Mike came to pick up us from the hotel to start the amazing journey.
In the first day he drove and guided us through all Tarangire National Park, spotting many animals. He stopped to see every animal and every important tree, plant or other thing, also explaining them in details.
We spent the night at the Panorama Safari Camp near lake Manyara where we enjoyed a great dinner made by Chef John (samosa dish was my favourite) watched the sunrise next morning and headed for Ngorongoro crater.
There we had another amazing day, spotting all the animals with their offsprings.
The next day we had some situations with our flights and Emman helped us all through, even if this wasn’t his business.
We had such an wonderful experience in safari and this thanks to this great people and team.
I recommend Kili Serengeti Guides with all my heart if you are looking for the best from safari.

Juhi & Michael   –  
United Kingdom UK
Visited: December 2017 Reviewed: Jan 7, 2018

Email Juhi & Michael  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent service, very accommodating with last minute changes & very prompt in answering queries.
5/5

Excellent service rendered, organised our stay and travel plans from DES to Arusha & arranged a prompt pick-up from the airport. Emman (manager) met us at the airport personally in Arusha, and immediately put us at ease. Japhet, our guide and driver, was not only knowledgeable about the flora and fauna of the various parks, but also a very pleasant person, who made sure our safety was paramount. Costa, our cook, made some nice salads and local cuisine for us as we requested, besides the continental cuisine on the menu.
Emman (the manager ) was absolutely brilliant and made sure that we had constant contact with each other and was very happy to re-organise our itinerary and went out of her way to sort out our local travel (besides the safaris).
We would recommend Kili Serengeti Guides and Tours as we couldn't have asked for better service.
Thanks Emman & all the very best in your endeavours!!

Katie   –  
India IN
Visited: June 2017 Reviewed: Nov 22, 2017

Email Katie  |  20-35 years of age  |  Experience level: first safari

Great Experience
5/5

After much research I selected Kili Serengeti Guides. They delivered in every aspect. They planned the tour (7 day) and gave me a complete itinerary. They accommodated a last minute change to include a balloon ride. They delivered on everything they promised. The manager Immaculate answered my emails promptly. Best of all was our Safari guide, Mike. He was professional and really knew the animals and birds. He was fun to be with. We didn't get lost in the large Serengeti reserve. We saw sixty-two different animals and birds including the big seven. Mike was a big part of the success of our safari with Kili Serengeti Guides. I recommend this company to everyone who is planning safari to Tanzania

Muniba amin   –  
Pakistan PK
Visited: October 2017 Reviewed: Nov 16, 2017

Email Muniba amin

Best experiance
5/5

Amazing work , as traveling is the great thing so far

etienne   –  
Netherlands NL
Visited: March 2015 Reviewed: Nov 16, 2017

Email etienne

friendly crew amazing trip
5/5

Saw manny annimals. communication was good, and people are friendly.
nothing more to ad. over all good experience.

Nico   –  
Romania RO
Visited: June 2016 Reviewed: Nov 16, 2017

Email Nico

Excellent company !
5/5

Wonderful experience with this company ! Great system and excellent manager Imma.

Matej   –  
Czech Republic CZ
Visited: October 2017 Reviewed: Nov 13, 2017

Email Matej  |  20-35 years of age  |  Experience level: first safari

Professional, helpful, friendly
5/5

We sent a inquiry for private safari to 4 companies five days before arrival to Arusha. The communication was definitely best with Kili Serengeti Guides company. They respond quickly and helpfully. After arrival, the manager of the company visited us at our hotel and she explained everything, answered all questions and met our requirements. Then she showed us the city, introduced us to our safari guide and they took us to the shops, where we bought something for next days. The next morning, safari guide picked us up at the hotel and we visited Lake Manyara, Ngorongoro, Tarangire and Masai village in three days. We have seen all the possible animals. Our guide was experienced, helpful and answered every question. The accommodation in Panorama Safari Camp in "igloos" was fine and also bathroom and toilets were good and clean. And food, especially dinners were really tasty. In the end the manager took us from Arusha to the Kili airport.
Amazing experience...

Roldan   –  
Belgium BE
Visited: September 2017 Reviewed: Oct 18, 2017

Email Roldan  |  20-35 years of age  |  Experience level: first safari

Amazing 2 days safari in Tarangire and Manyara lake
5/5

As young travellers, we couldn't afford luxury safaris but we desperately wanted to experience one during our trip in Tanzania. We were at first suspicious because of the many stories of tourists scams and - paradoxically - because of the only 5 stars ratings this company had (which is usually balanced with less enthusiastic comments).
Looking back at the 2 days trip we had with them, they really deserve 5 stars and word of mouth publicity ! Mike was the most amazing guide ever : he brought his books about birds and plants, knew everything about animals and nature et was really funny. He's open-minded and we exchanged cultures more than with any other tanzanian we met. John was a really good cook and was really friendly and Imaculate was so efficient to organize the tour that we couldn't believe it was happening.
We saw more animals than I ever did and had one of the times of our life. A must do that I recommend warmly !

Emmanuel   –  
Saudi Arabia SA
Visited: August 2017 Reviewed: Sep 3, 2017

Email Emmanuel  |  20-35 years of age  |  Experience level: 2-5 safaris

Got lost looking for the short cut to Northern Serengeti but the experience was one of a kind
4/5

Actual vs. Expectation: We were promised that we'll be able to witness the great wildebeest migration from Serengeti to Maasai Mara but it never happened as we got lost looking for "that short cut" or what our driver calls "Wazu" to Northern Serengeti. However, it was a unique experience. We were able to see outlandish landscapes such as semi-barren grazing lands dotted with tree-tall termite hills. We also had a chance to do off-roading on a dry river bed. We were also able to have more interaction with the Maasai people. Best part of our being lost was our overnight stay in a Maasai Boma near the Kenyan border. Through that, we were able experience spontaneous Maasai hospitality first hand (which I prefer versus the relatively commercialized/semi-rehearsed Maasai Boma tour near Ngorongoro). We also had an unplanned reroute around scenic Lake Natron where we saw thousands of pink flamingoes. In my opinion, all these were good comprises for not being able to see the great migration.

Service: John's cooking is really superb. I don't normally like spaghetti but his take was phenomenal that I had a second round. His beef recipe was also A+. On the other hand, despite our mishaps during Day 1, I think our lead driver-guide Mike was able to handle the situation professionally. The rest of the safari crew was also very supportive. They were quick in setting camp and in attending to our every need.

Rating: I could have given a "5" if we were able to follow the original itinerary and was able to witness the great migration. I would say planning, prior research and coordination with authorities especially when taking unconventional safari routes are areas for improvement. Still, service was great and I can only say positive things about the professionalism that we experienced from the safari crew.

Reply from Kili Serengeti Guides
Reply from Kili Serengeti Guides
Posted on Jan 25, 2018

Dear Emmanuel,
We are happy to receive this nice review for Kili Serengeti Guides to move on and improve more!
I have considered all comments and next time we will do a research for new route before the trip start. And I promise that next time it won't happen again.
Our passion is to deliver the best service to our clients, whatever it takes. Hence, it is truly a wonderful feeling that we have delivered well and made you happy in your 2 days safari holiday in Tanzania!
Thank you again and your most welcome anytime.

With thanks
Emman Elisante
Managing Director

Jakub and Barbora   –  
Czech Republic CZ
Visited: February 2024 Reviewed: Mar 2, 2024

Email Jakub and Barbora  |  20-35 years of age  |  Experience level: first safari

The best!!!!! We loved it!!!!
5/5

This company is the jackpot. We had marvelous time with them. They took great care of us. The vibe was very very friendly and profesional in the same time. They don't overcharge you as we asked for prices from diferent companies as well. If I came again, I would definitely go with them again. AHSANTE SANA

Jakub and Barbora

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 42
  • 4 star 6
  • 3 star 1
  • 2 star 0
  • 1 star 0
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