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4.8/5

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  • 3 star 0
  • 2 star 0
  • 1 star 1

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shir   –  
Israel IL
Visited: October 2019 Reviewed: Nov 19, 2019

Email shir  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of shir and not that of SafariBookings.
worst company ever!!!!!!!!!!!!!!!!
1/5

As we arrived, at the airport, we went to the car and the guide wanted us to pay the parking bill.
At the first day of the safari after about 30 min driving the manger called our guide and told him he need to pick up other clients from the airport ( our driver doesn't speak english!!!!!) And we had to insist he will stay.
At the end of the first safari day, there was a problem in the car (red charging light) but they kept driving. The guide didn't know where our accomodation was, and we got lost in the area. he missed the turn and got us into mud and the car got stuck. We had to walk in the rain, mud and in the dark for 20 minutes to the accomodation while
Our bags are in the car.
When we arrived we realized this was a solar accomodation (Sunrise) which has no warm water after 9pm. We were cold, upset and without any other clothing.
We called the manager (tarimo) to ask for some warm water but he ignored us.
The guide finally came back and promised us that there will be hot water but there wasn't and he just went away.
The next morning was a big waste. We were told to be ready at 8am but they didnt fix the car at night and we had to wait for 6 hours!!!!!!!!
6 hours was waste of time!waiting for the guide
To solve the problems that he should have solved at night. He lied to us all the way. He said he would bring another car but of course it never happened. We lost a full safari day.
Again, Tarimo was ignoring us and even hung up the calls from us.
When we faced the guide and asked him for the truth he was rude and ignored us the whole day.
Also the car was slower than the other cars and every ride took much more time than the others .
Dont spend your money on this company!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 20
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1
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