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Encompass Africa
- Located In:
-
Australia
- Size:
- 5-10 employees (Founded in 2009)
- Member Of:
- ATTA, CATO & ATAS
- Tour Types:
- Custom luxury tours that can start every day
- Destinations:
-
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- Price Range:
- $231 to $1,977 ppper person per day (USD, excl. int'l flights)
Reviews
Email Marggy | 50-65 years of age | Experience level: first safari
Absolutely Amazing in Every Way
Encompass Africa is the only travel agency that I would recommend with no reservations whatsoever. They were truly amazing in every regard. The trip they organised for us, still remains our best holiday ever.
We dealt mainly with Danica but also had some discussions with Jonathon and the service they both provided far outlived our expectations. When we begun our discussions, we were not really sure of exactly which countries we wanted to visit but Danica was only too happy to discuss different options and send us some ideas. I can still remember that first phone call with Danica and the thing that really stood out was the feeling that at last I had found someone who knew what they were talking about and who had actually visited the countries and camps that she was recommending so could tell me what they were really like.
It took us a lot of phone calls and emails before we decided on what we wanted to do. Here again, we got outstanding service. Not once did we feel rushed or pressured by Danica. Danica (and Jonathon) were exceptional in responding in a timely manner and they always got back to us when they said they would (sometimes it was even before the time they had promised).
We finally decided on a 7 week holiday and did a self-drive in South Africa, visited Victoria Falls, then did safaris in Botswana (including a houseboat), Kenya and Tanzania and finished with a trek with the gorillas in Rwanda.
Our trip was perfect, just the right mix of experiences. There is no doubt that it was because of Danica's and Jonathon's knowledge of Africa that we had such an amazing holiday. The order we did the trip in was perfect.
When we were planning this holiday we believed it would be a once off experience. However, we had such a fantastic time that we are certainly planning to do further safaris and there is no question about who we will book with - it will be straight to Encompass Africa.
I believe that the main reason why Encompass Africa plan such amazing holidays to Africa is because of the their own love of the countries. When talking to them their passion was really evident and it was obvious that they really wanted us to enjoy the holiday and come to love Africa as they do.
Well done Danica and Jonathon and we look forward to planning our next holiday to Africa with you.
Email Ian and Terry | 65+ years of age | Experience level: 2-5 safaris
Staff listened carefully to what we wanted and designed an itinerary that met all our requests.
Encompass Africa is the best travel company we have ever dealt with as they listened carefully, were prompt and excellent with all communication and designed an itinerary that covered all our requests and interests. Being experienced travellers themselves they know the places we wanted to visit well and consequently gave excellent and appropriate advice both verbally and written. They also have an office in Johannesburg with someone always ready to assist if required. We had reason to call their SA office and received immediate and willing assistance with a quick resolution to our query. The overall result was that, thanks to Encompass Africa, we had an amazing holiday experience and have no hesitation in recommending them to anyone planning a holiday to Africa.
65+ years of age | Experience level: first safari
Safari - the easy way
From the first moment we contacted Encompass things were superb. They helped choose where to go based on animals we wanted to see while accommodating specific places we wanted to go as well. All the staff were incredibly knowledgeable & helpful. We booked a 5 week private safari so were constantly travelling (mostly by landcruiser). The guides we had were amazing in finding animals for us. Accommodation was mostly safari tents but extremely well appointed. Food was terrific. We had a superb time & Encompass made it so easy to book & enjoy. Highly recommended
Fantastic & dependable service from Encompass
My partner and I were so impressed with Encompass Africa's service we've already recommended them to a few friends! When we talk about our magnificent three week journey we also talk about that amazing service we received from EA. I'm not kidding! I loved that fact that we dealt with one person pretty much the whole time. She took the time to hear what we wanted to do and see. Every question was answered thoroughly-even the one about costs! I spent nearly 8 hours on the phone with my consultant over a 6 month period, each time receiving more useful info to consider about our impending trip. By the time we left Sydney I felt I knew exactly what was going to happen and I felt very reassured: the mobile app, the PDF itinerary, the on-line interactive itinerary...they were all very very useful. The service providers, the camps, the food, the transport all nearly exceeded our expectations. Our consultant checked in with us whilst we were travelling which was a very nice touch, and reassuring. A last minute change to flights during our time away was dealt with quickly, no fuss, and without a glitch. We will definitely use Encompass Africa again as we plan to return to Africa. I would gladly recommend their services.
Email Russell Pringle | 50-65 years of age | Experience level: first safari
Planned to Perfection
From the moment of the first phone call I can't speak highly enough of the Encompass Africa team, they were fantastic.
We sent 3 1/2 weeks in Africa through 6 different countries, had 16 different plane flights as well as several road transfers and not one hickup along the way.
From the driver/guides, the hotels and accommodation, the camps and safari experiences were first class.
Jonathon and his team planned everything down to the finest detail. It was amazing.
If your thinking of a trip to Africa don't hesitate to contact Encompass Africa, you won't be disappointed.
35-50 years of age | Experience level: first safari
An adventure and experience of a lifetime with memories that will last forever
We knew very little about Africa as a destination but knew we wanted to see the major tourist destinations we had heard people speak about (Cape Town, Kruger, Vic Falls, Chobe, Okavango Delta). Encompass Africa put together our whole holiday based on what little information we gave them. We took advice from their highly experienced staff who had actually lived in the country and had amazing knowledge of the surrounds; we were able to see exactly what was planned through their amazing virtual tour which was emailed to us. Encompass Afrca captured exactly what we wanted to see from amazing safari parks so we could get up close and personal with the big five, seeing Vic Falls and experiencing the culture of the locals. All this was planned around beautiful accomodation which was in itself a memorable experience. We would absolutely book another holiday with Encompass Africa and would definately recommend them to others. We dealt with professional, polite, experienced staff who were able to accomodate and recommend places of interest which gave us an experience of a lifetime.
50-65 years of age | Experience level: 2-5 safaris
First class and completely responsive service.
Everything was excellent. Knowledge of our destinations was great and the experience itself was sensational.
50-65 years of age | Experience level: first safari
Very efficient, friendly and professional - highly recommended
We are highly experienced travellers, but this was our first time in Africa so we booked through Encompass and really loved every day of our safari. Jono was very efficient and we found we were looked after really well. We would certainly recommend Encompass to our friends and family.
20-35 years of age | Experience level: 2-5 safaris
Impeccable organisation and delivery. Loved every second of our honeymoon!
Encompass Africa handled our safari and scuba diving honeymoon to Kenya and Tanzania. Their assistance and sound knowledge in the planning stages was greatly appreciated - I liked that they didn't just come up with Option A and nothing else, we were presented with numerous and varied options to choose from. Their enthusiasm and excitement for the itinerary they had created was contagious and from the moment we landed in Nairobi it was smooth sailing the whole time. The camps they chose suited us perfectly. Expectations exceeded!
65+ years of age | Experience level: first safari
A wildlife experience in South Africa and Zimbabwe
Encompass Africa showed great initiative in interpreting our wishes and developing locations and itinerary to suit our budget. The result was a twelve-day trip that included Kruger Park in Mpumalanga, Hluhluwe and Lake St Lucia in Kwazulu Natal, Victoria Falls and Hwange National Park in Zimbabwe. For this trip, the communications and detail beforehand were clear and thorough and on the ground in Africa it all happened as planned. The wildlife experiences on the ground were truly highlights of a lifetime, and the professionalism of the guides provided were an important part of this. We would not hesitate to use Encompass Africa again and commend them to other Africa visitors.
Disclaimer
- All corporate and/or tour info is provided by Encompass Africa, not SafariBookings
- The tours offered by Encompass Africa are subject to their terms & conditions