Reviews

Sort By: Date Most Helpful Rating 61-70 of 152 Reviews
Lígia   –  
United Kingdom UK
Visited: February 2022 Reviewed: Mar 3, 2022

Email Lígia  |  20-35 years of age  |  Experience level: first safari

Unforgettable Honeymoon & THE BEST customer service*****
5/5

Planning the perfect honeymoon is like planning a wedding, wonderful yet stressful! and after so many hours of searches to find our perfect getaway, it really got overwhelming especialy with travel restrictions, bookings visas & pcrs ect.

Waiferer happened to reach out in the perfect moment! Josh, who got in touch and planned our honeymoon, realy listened to what type of holiday and budget we wanted to stick to and he did just that and better!
Whilst other travel agents almost tripled my budget!

Mark taylor   –  
United Kingdom UK
Visited: February 2022 Reviewed: Feb 23, 2022

Email Mark taylor  |  50-65 years of age  |  Experience level: 2-5 safaris

Responsive, flexible, thoughtful - upto the task even as everything changed when omicron hit.
5/5

Botswana and Zambia; incredible lodges, smooth transfers and testing. Everything flowed well- local people very pleased to see us.

Michelle   –  
United Kingdom UK
Visited: February 2022 Reviewed: Feb 22, 2022

Email Michelle  |  50-65 years of age  |  Experience level: first safari

The trip of a lifetime, Botswana bucket list
5/5

Wayfairer travel planned our trip of a lifetime during the difficult time of covid. We booked before the pandemic so the company had to amend our trip several times, they worked hard to sort out covid testing in Africa and changing our trip due to flight changes.

The communication was prompt and they worked hard to reschedule and sort out our problems. Once we got to Africa everything was seamless, airport pickup and internal transfers were great. The Kwando camps picked by Josh gave us a great balance of safari experience.

It is a trip we will never forget we will be back and we will use wayfairer travel again! Many thanks

Lisa   –  
United States US
Visited: February 2022 Reviewed: Feb 18, 2022

Email Lisa  |  35-50 years of age  |  Experience level: 2-5 safaris

Magical Trip
5/5

We had a general idea of what we wanted. Wayfairer took that vision and made it better than I could have asked for.

The communication was so easy. I had a few changes and they were so easy to implement. It’s hard with COVID and the unknowns but they made it so easy.

Every guide, hotel, driver we had was amazing. Probably the best service I have ever had on any trip.

Elaine   –  
United Kingdom UK
Visited: January 2022 Reviewed: Feb 3, 2022

Email Elaine  |  50-65 years of age  |  Experience level: 2-5 safaris

Professional, friendly and always ready to answer my questions.
5/5

We told Wayfairer our interests and they came up with an ideal itinerary to Uganda and Kenya; we saw so many animals, birds and experienced local culture we were overwhelmed. Our local agent in Uganda was amazing; we were so well looked after by our guide and driver Eric it allowed us to have such a wonderful insight into the Ugandan way of life.

We were impressed with Wayfairer and nothing was too much trouble for them. We wouldn’t hesitate to use them again and highly recommend them.

Robbi   –  
United States US
Visited: December 2021 Reviewed: Jan 4, 2022

Email Robbi  |  65+ years of age  |  Experience level: 2-5 safaris

Knowledgeable and responsive
5/5

I went Gorilla Trekking in Rwanda. The knowledge of what I would encounter was very important in my Lodge selection and step by step Itinerary. The coordination of air fares, activities and transportation were detailed from the very beginning. Any questions were always answered quickly and working with me sometimes daily enabled me to experience one of the best trips I have ever taken.
The excellent communication, responsive service and reliability of the total value of this trip was possible only due to Wayfairer's personal attention to details.

Staying at the Heavens Retreat lodge upon arrival to Kigali and then having a Driver/Guide every day helped ensure I was totally taken care of!!! The choice of Singita Kwintonda lodge is truly magical and my most treasured vacation. Staying 8 nights at Singita, massages every day, endless fresh delicious food and drinks and 3 gorilla treks and one golden monkey trek along with remarkable exceptional service was experienced by EVERY person on staff at the lodge.

Chris & Kerrie   –  
United States US
Visited: December 2021 Reviewed: Dec 30, 2021

Email Chris & Kerrie  |  35-50 years of age  |  Experience level: first safari

Expertly planned trip with top-notch customer support!
5/5

We had an amazing experience with Wayfairer during our safari to 3 lodges in Kenya during December '21.
From the initial conversation with Josh, who helped us personalize and tailor our trip, to the trip support given to us by Toon and the rest of the team, every step was meticulously planned and coordinated so that virtually all the stress of this International trip was removed.
We went to Saruni Rhino, Saruni Samburu and Mahali Mzuri over 7 days, with a night in Nairobi at each end for a total of 9 days. Each lodge we stayed at had its own personality and attributes, and I really liked that we did a combination of locations.
We had a nice mixture of walking safari time, game drives, excursions to animal orphanages and community locations... so we never found ourselves getting bored at all or stuck doing just one thing.
The game viewing was exceptional, and we saw the "big 5" repeatedly, in addition to the Samburu "special 5".
All of the staff and guides at every lodge were wonderful and incredibly good at taking care of us..anticipating our every need. They treated us like family and were genuinely kind and authentic with regards to sharing their culture and beautiful lands.
We honestly had a tremendously positive experience and if there were not other places to visit, we would probably go back on safari to Kenya every year with Wayfairer. Well worth the cost!

GC   –  
United States US
Visited: November 2021 Reviewed: Dec 21, 2021

Email GC  |  65+ years of age  |  Experience level: first safari

Excellent to work with- agents were all competent, efficient, and caring; truly professionals.
5/5

I would have no hesitations about using Wayfairer Travel again for a future trip. Easy to reach them for any questions. Trip was seamless in all details.

B&L   –  
United States US
Visited: October 2021 Reviewed: Nov 10, 2021

Email B&L  |  20-35 years of age  |  Experience level: first safari

Very buttoned-up star to finish
5/5

Wayfair did a great job organizing our honeymoon trip. There were many transfer points (international airport, to domestic airport in Kenya taking a flight to the Masai Mara, followed by transit to the safari camp) with prompt drivers and no lag times. They also arranged for us to take mandatory covid tests at our camp in an efficient way, which kept our trip streamlined. Great trip!

Gabriela   –  
Colombia CO
Visited: October 2021 Reviewed: Oct 23, 2021

Email Gabriela  |  20-35 years of age  |  Experience level: first safari

Great service
5/5

This trip has exceeded my expectations! Since the time we arrived to Nairobi's airport everything was arranged so we didn't have to worry about one single thing. Every lodge from Saruni was exceptional, specially because of the masai people, they are amazing, genuine and provided such a good service to us, i really hope to see you guys again.

We were able to see every animal i dreamed of and i will never forget this amazing experience.

Thank you to our guides: Joseph in Nairobi, Jimmy in Samburu and Jhon in the Masai Mara.
Lodges: Sammy and all the people that spent time with us at the lodges
Office: Maggie and Toon

You were great!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 142
  • 4 star 9
  • 3 star 0
  • 2 star 0
  • 1 star 1
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