Reviews

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R Brown   –  
United States US
Visited: October 2019 Reviewed: Nov 15, 2019

Email R Brown  |  50-65 years of age  |  Experience level: 2-5 safaris

A Very Special Photo Safari Experience, Wonderful
5/5

Issac at Best Memory and our fabulous guide Anthony arranged a wonderful 14 day safari and beach trip for my wife and I. All aspects of the planning and communication and execution were flawless, with Issac checking in from time to time during the trip to make sure things were going well. Ours was a private safari. We took one of Issac's trips and customized and extended it a bit (researching parks/accommodations). We let him know our budget and the fact that I was a professional photographer. Additionally, Issac's quote was very affordable considering the level of service. This was not our first safari and we are seasoned travelers and Best Memory is one of the best companies we have dealt with on all levels in quite some time. If you want a personalized, affordable safari experience look no further. I give them the highest recommendation.
Kudos to Anthony our guide who knew what a photographer wanted.

Clare   –  
Kenya KE
Visited: September 2019 Reviewed: Oct 9, 2019

Email Clare  |  20-35 years of age  |  Experience level: over 5 safaris

Wonderful trip and service
5/5

We were a trip for 16 people from 12 countries/6 continents and Isaac was wonderful throughout the organisation process; he was very communicative, understanding about fluctuating guest numbers, missed flights and very accommodating with adding people for only a part of our safari itinerary.

The safari itself was great value (I've done a lot of safaris and the quality of hotels, animal sightings and overall experience was the best value for money I've experienced), my group loved both the properties and parks we stayed in, we saw lots of animals and enjoyed our guides' company.

Thanks for a wonderful trip!

shawn   –  
China CN
Visited: January 2019 Reviewed: Apr 8, 2019

Email shawn  |  35-50 years of age  |  Experience level: first safari

Therefore, when we arrived at the office of Best Memories Safaris in Diani Beach, we asked whether
5/5

Therefore, when we arrived at the office of Best Memories Safaris in Diani Beach, we asked whether it would be possible to change our scheduled flight from Mombasa airport to Nairobi, to a flight from the Diani Beach airstrip to Nairobi. Isaac took care of it straight away, and cancelled our original flight and replaced it with a flight leaving from Diani Beach. Evidently, we had to pay for the difference, but that was more than worth it! Once again, the flexibility and customer orientation of Isaac was amazing! Overall, we had an amazing experience and had a safari that was organized without a glitch.

Peter   –  
France FR
Visited: February 2019 Reviewed: Mar 8, 2019

Email Peter  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent memories :-)
5/5

I will share some of my experiences with Best Memories Safaris. Overall, they were in one word: excellent! Especially the flexibility and support from the people at Best Memories made a strong impression. To provide some examples: I took one of the tours suggested on this website as an example, and personalized it according to my own wishes. I asked Isaac, the operations manager at Best Memories Safaris whether it was possible to make those changes, and no problem, the changes were made! Another example: I had studied some of the comments from other people, and several reviewers suggested that, in order to avoid having to spend a whole day in a car, traveling from one park to another, to take a small plane to cover the distance. I asked Isaac whether that would be possible, and yes, not a problem, that could be arranged. Evidently, these changes have an impact on the price, but after all the changes that we made to the original proposal; we ended up with a very decent price. This way, we agreed upon a program and a price, and off we went on our safari! However, unfortunately, our flight leaving from France was cancelled, and we had to leave a day later. I was afraid that this would screw up all of our plans… Therefore, I called Isaac from Paris, told him about it, and asked for his advice. Luckily, he was able to change some of our plans, so that most of our trip was still very much as originally planned. The next day, we were able to fly to Kenya. When we arrived in Nairobi, Isaac was waiting for us, and introduced us to our guide, Steve. Steve would take care of for the next few days, and he did that in an excellent manner. On a regular basis, he would provide us with some background information and if we would have a question, we could ask it and he would provide us with an answer, but apart from that, he would be discreet. If we wanted to stop to take a picture, we only needed to ask him, and once we were ready, we would continue. Steve took excellent care of us in Lake Naivasha and Masai Mara, and dropped us off at the airstrip, where a small plane would take us to Amboseli. In Amboseli, the next guide, David, was waiting for us. Like Steve, he was very helpful and had a beautiful sense of humor. David took expertly care of us in Amboseli, Tsavo East and drove us to Diani beach. The trip to Diani beach, via Mombasa, took quite a while, due to heavy traffic. Something we were not looking forward to repeat when we would be leaving. Therefore, when we arrived at the office of Best Memories Safaris in Diani Beach, we asked whether it would be possible to change our scheduled flight from Mombasa airport to Nairobi, to a flight from the Diani Beach airstrip to Nairobi. Isaac took care of it straight away, and cancelled our original flight and replaced it with a flight leaving from Diani Beach. Evidently, we had to pay for the difference, but that was more than worth it! Once again, the flexibility and customer orientation of Isaac was amazing! Overall, we had an amazing experience and had a safari that was organized without a glitch.

Michel Hebert   –  
Canada CA
Visited: February 2019 Reviewed: Mar 4, 2019

Email Michel Hebert  |  50-65 years of age  |  Experience level: first safari

Trip of a lifetime!
5/5

cannot say how we enjoy our safari, words are no enough.

It was a trip of a lifetime, and from the first contact by email with Isaak, the owner, we felt taken care of 100%.

The safari was beyond what I imagined, with Maasai Mara as the highlight of our journey.

We saw tons of wildlife across Kenya, and 3 National Parks an Reserves. Lions and elephants were great.

I want also to thank Mike Mike, our driver and guide who went out of his way to make us enjoy our trip. He was very good and patient at finding the perfect shot for photo opportunities.

This was a private safari and I do recommend this as the price is not much higher than a group.

Kenya, what amazing people first!

Alfonso & Margarita   –  
Spain ES
Visited: November 2018 Reviewed: Dec 31, 2018

Email Alfonso & Margarita  |  35-50 years of age  |  Experience level: over 5 safaris

Good quality/price
4/5

The communication with Isaac, the manager of Best Memory Safaris, was easy from the beginning. The vehicle was a 4x4 Toyota van (a little dated but nice anyway), with lift roof to see better the animals. Inside de van was a little camping fridge with fresh water bottles, and two sockets to charge your electronic stuff.

Laila   –  
Norway NO
Visited: November 2018 Reviewed: Dec 11, 2018

Email Laila  |  50-65 years of age  |  Experience level: first safari

Great experience!!!
5/5

Isaac arranged an amazing safari for our family. He was also very helpful with the transport we needed to get around in Kenya before and after our safari, and made sure that our drivers picked us up as planned. Our driver, Mike, made our safari really good and memorable. He knew a lot about every place we visited, even the places we drive by on our way between the different nationalparks. Mike tried to find the places where he knew there would be a lot to see, and we were lucky to see all of the big five.

We would recommend best memory safaris to everyone. Thank you very much, Isaac and Mike, for this great experience!

Fabian Schneider   –  
Germany DE
Visited: October 2018 Reviewed: Nov 3, 2018

Email Fabian Schneider  |  20-35 years of age  |  Experience level: 2-5 safaris

A perfect organisation for a great experience!!!
5/5

Isaac, the manager of the company, did a great job with the organization of a ten day safari within 4 days before departure. The whole safari was more than we have ever expected: great accommodations, wonderful places and exciting experiences. Mike our driver made everything even better. His friendly nature and his know how about the parks and its animals made a memorable adventure out of every game drive. We really recommend Best Memory Safari with Issac and Mike. Thank you for everything.

Franca Pugnaghi   –  
United Kingdom UK
Visited: October 2018 Reviewed: Oct 21, 2018

Email Franca Pugnaghi  |  50-65 years of age  |  Experience level: first safari

Very good service with flexibility to suit our needs.
5/5

Isaac promptly answered to all my questions and requests. The program was very detailed, tailored and accurate. Very good quality accommodation and food. Driver / guide very kind and attentive.

Xiaodong   –  
Switzerland CH
Visited: August 2018 Reviewed: Aug 21, 2018

Email Xiaodong  |  35-50 years of age  |  Experience level: 2-5 safaris

Truly the best memory of Kenya
5/5

We were rather late in finding out where we want to go in our vacation, and contacted the agencies through safaribookings.com just about 10 days beforehand. Isaac from Best Momery Safaris was among the first who responded with a well organized trip plan with comprehensive details and a very competitive price. Even though, Best Memory Safaris has an excellent review record, we hesitated tom make the payment transfer, and tried to negotiate a payment scheme with Isaac. Surprisingly and maybe too good to be true that we were offered to pay when we arrive in Nairobi just the day before our trip started. Everything there after turned out to be nothing less than excellent! Our 10 intensive safari trip is well organized: the driver is skillful, punctual and efficient, hotels are nice clean and comfortable, people we met are descent, kind and service minded, the Natur and and the animals are incredible. This is so far the best memory safari for our family!

Average User Rating
5.0/5
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