Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 79
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 79 Reviews
Roberto   –  
Italy IT
Visited: August 2024 Reviewed: Sep 8, 2024

Email Roberto  |  20-35 years of age  |  Experience level: first safari

Very good accommodations
5/5

We really enjoyed our experience with Isaac and Michael: very good choices of both parks and accommodations, our driver Michael explained very clearly facts about nature, people and animals.
The only negative point is that some transfers between places required a really long drive.

Angela   –  
United States US
Visited: February 2024 Reviewed: Aug 9, 2024

Email Angela  |  50-65 years of age  |  Experience level: 2-5 safaris

Second safari was perfect too!
5/5

This was my second safari with Isaac. The first time was with middle age women. The second with me and young adults. He tailors the safari perfectly and takes care of everything. Truly door to door service. His guides are wonderful. I am not sure how they do it, but it seems that they are the very best at anticipating not just where the big 5 are, but what will be the best viewing angle. I actually felt sorry for some of the other visitors whose guides were not as clever. The guides are so knowledgeable. Isaac customizes the tour so that it is truly the trip of a lifetime.

My brother and his family spent far more and saw far less. This safari is definitely a bargain- staying in the same glamorous camps.

Yumna B   –  
United Arab Emirates AE
Visited: July 2024 Reviewed: Jul 31, 2024

Email Yumna B  |  35-50 years of age  |  Experience level: first safari

Great Experience- well organized
5/5

we just returned from our 12 day trip in Kenya, it was an amazing experience , we started in Nairobi and moved everyday or other day to a new destination, our trip ended in Diani beach where we spent two days enjoying the Indian ocean.
I have planned the trip with Isaac, who was super responsive and considerate of my requests, he met us on our arrival at the airport with our Guide Ngai.
Ngai was our guide , our driver and our friend for the 11 days we spent in Kenya, he was an amazing guide who went out of his way to make sure we complete our trip as planned . he was so accommodating specially with our young kids, he knew all the parks and all the spots where we can see the animals, we were lucky to see all the BIG 5, he was extremely organized and considerate . he explained everything ahead of time and was very punctual.
I highly recommend Ngai and Best Memory Safaris, they both made our trip successful and made us fall in love with Kenya.

James   –  
United States US
Visited: July 2024 Reviewed: Jul 17, 2024

Email James  |  35-50 years of age  |  Experience level: first safari

Once in a lifetime experience!
5/5

We had a wonderful time on our safari, and Patrick was an excellent guide. We felt 100% safe the entire time, and saw plenty of wildlife. A highlight were the hippos that walked almost up to our hotel room!

This was great value for our money--there is no need to spend more. The camps were very comfortable, and I got into the rhythm pretty quickly, with tea at 3 pm and a bonfire at 7 pm every night.

Starting in Nairobi and ending at Diani Beach made a lot of sense for us, as we were able to add some beach time after our safari, as well as have a bit of time to get to know Nairobi.

I would strongly recommend this for other families looking to have a memorable and educational vacation.

Dev   –  
Canada CA
Visited: April 2024 Reviewed: May 29, 2024

Email Dev

Perfect experience
5/5

Thank you so much best memory safaris, everything was organized perfectly, Isaac & Patrick are the best 👍

Federico   –  
Italy IT
Visited: July 2023 Reviewed: Dec 11, 2023

Email Federico  |  50-65 years of age  |  Experience level: 2-5 safaris

Great customer care and professionalism
5/5

We had a two weeks safari tour through 5 different parks, north west to south east of Kenya. All different, all great places. Wonderful accommodation and care for details. We had the same driver for the whole journey, very professional but also empathetic and engaged. We had a close look to all the big five, he knew what to look for and when.
Good comfort on the Rover.
The we finished the holiday with a week in a village south of Mombasa, relaxing and decompressing from the tour.
All in all great value for money.
Federico & Simona & 3 kids

Simon   –  
Germany DE
Visited: September 2023 Reviewed: Nov 2, 2023

Email Simon  |  20-35 years of age  |  Experience level: first safari

A dream come true (Safari in Kenya)
5/5

We have booked our honeymoon with Best Memory Safaris. The trip was excellent. It last 14 days including 8 days of safari, 5 days at the beach and 1 day for arrival and departure.

planning and booking
Our contact person for the organization and booking of the tour was Isaac Musyoki. We were requesting for our safari offer very late, only 3 weeks before the 1st game drive started. Despite this fact, in consultation with Isaac we have created a customized journey in less than one week of time. The booking process is characterized by a high level of flexibility. Even special wishes like meeting up with my wifes godchild would have been possible.

arrival
After our arrival at the airport in Nairobi, Kenya Isaac and Bernard Ngei, our game driver, picked us up directly to start the safari tours. The warm welcome immediately made us feel that we are in good hands. After Isaac left us in the city of Nairobi, we went on our tour together with Bernard.

game drives
Our ranger Bernard first took us to the national parks Lake Nakuru, Masai Mara, Lake Naivasha, Amboseli and Tsavo West before he drove us to Diani Beach. We have spent the whole 8 days of safari together with him and enjoyed every second of it. Together we drove approx. 2000 km through the country and its national parks. Usually we did two game drives a day. One in the early morning, starting between 6 am and 7 am., and one in the afternoon.
Due to the fact, that a safari trip probably stands and falls with the guide, we would like to share some of our impressions of Bernard:
a) He is very friendly, attentive and always cares about his guests, which means he is asking if a toilet stop is necessary or if there is still enough drinking water in the car to give a few examples.
b) He shapes the game drives flexible (i.e. weather-dependent) and is very regardful about his passengers. Whenever we needed a rest, i.e. after a long trip, he adjusted the time for the upcoming game drive.
c) He respects the habits and habitats of the animals. He knows how to provide an excellent view to the animals and the scenery for taking very nice pictures without disturbing the animals.
d) He is extremely experienced (> 25 years of safari tours) and therefore gained so much knowledge about his home country Kenya and its animals.
e) Moreover he understands and predicts the behavior of the animals. That’s why he is always one step ahead of many other game drivers to get the best views to the animals for his passengers. He acts absolutely far-seeing.
f) He does not overload the passengers with too much information about the animals. He doses information the right way and is also a good listener when talking with each other.
g) He is cross-linked to so many people across Kenya. It is unbelievable. It seems like he is knowing every person in Kenya.
h) He is multilingual. He speaks Swahili and the other languages spoken in Kenya (native languages). Furthermore he speaks excellent English (2nd native language) and also German. Probably he is even speaking more languages that we did not find out.
i) He knows the limits of his land cruiser (recommended) and the conditions of the roads. That’s why we always felt very safe.
j) He helps in every situation and clarifies that vegetables are washed with drinking water in the accommodations we have been.

Bernard Ngei made our honeymoon very special. Every second with him was so much fun. We really enjoyed our community.

accommodations
We have stayed in high standard tent camps and lodges, that were very clean, provided a wide range of meals and had a very friendly and helpful staff.

departure
A business-partner of Best Memory Safaris brought us from our hotel in Diani Beach to the airport of Mombasa, from where we flew home with all these beautiful memories in our bag.

conclusion
If you are planning to do a safari tour, book with Best Memory Safaris. The name says it all. They get a five star rating from us.


Virginia Maffucci   –  
Italy IT
Visited: September 2023 Reviewed: Oct 13, 2023

Email Virginia Maffucci  |  35-50 years of age  |  Experience level: first safari

Really Best Memories
5/5

Our experience was truly Best Memories!
Isaac (the owner of the agency) organized 8 days of safari according to our needs. We needed to start the tour from Nairobi and end it directly in Watamu where we spent another week.
Isaac was one of the few who, adding a visit to Tsavo East to the program, took us directly to the sea without internal flights (generally safaris start and end in Nairobi).
We saw many beautiful parks (Masai Maara, Lake Naivasha, Amboseli and Tsavo East) and thanks to our excellent guide Patrick we managed to see all the animals!
The accommodations chosen were very nice, especially the tented camps.
We must give special thanks to our guide/driver Patrick who contributed, with his experience and professionalism, to making this experience unforgettable!
A tip: choose the sole tour in a Land Cruiser; the small extra charge is well worth it!
Isaac has always been available and quick in requests for information both in the organization phase and when we were in Kenya.
I highly recommend Best Memories Safari

Manu Chacko   –  
United States US
Visited: December 2022 Reviewed: Jan 15, 2023

Email Manu Chacko  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing experiences in beautiful Kenya
5/5

We have taken many trips around the world mostly using travel agencies. However, we decided to try and hire someone locally this time around which was daunting and a bit scary. After much research online, we narrowed down our options to a handful of companies and finally decided on "Best Memory Safaris' mainly because of high reviews at first and later because it was so easy to tailor the trip to our needs and wants, the highly rated accommodations and the excellent customer service we received from Issac. I am so glad we made this choice!
From our pickup at the airport at 5:00AM on day #1 to our drop off after 12 days of safaris went without a hitch and was probably one of the best trip we have made. The experience was above and beyond what we expected. The accommodations were beautiful, clean, safe and we were always met with friendly staff and the food was amazing.
One of the best parts of the trip was our guide Michael without whom I am not sure we would have seen the wildlife we saw and experienced numerous awe inspiring moments almost every single day. We never once felt rushed or unsafe during the trip. Michael was an excellent safe driver which we were thankful for after seeing some drivers racing by us!! He knew the ins and outs of all the six parks we visited and has excellent knowledge of the wildlife.
We experienced amazing moments such as a pride of lionesses with their cubs lazing around, two lionesses sleeping while the cubs played in a nearby bush, three male Lions probably guarding their pride, a mating couple just next to our jeep etc etc. We even experienced a Lion guarding his overnight hunt which was a buffalo and a wildebeest!! It was amazing to see herds of beautiful elephant families passing right by us, behind our accommodations (with electric fences) etc etc almost daily. We saw two types of rhinoceros with their families, different types of giraffes, buffalos, hippos, antelopes, flamingos, pelicans and other birds, we saw one beautiful cheetah walking in the savannah, but the most amazing of all was when we saw a cheetah kill towards the end of our trip. We saw it lay eyes on its prey a poor dik-dik, lay in wait for it, capture it and enjoy its meal!! Michael somehow hear about this cheetah sighting and got us there in time to see it all!! Asantae Sana Michael.
Almost forgot the beautiful people of Kenya we met along the way including the two Maasai bomas. Unforgettable trip!

Piotr Kusmierczyk   –  
Germany DE
Visited: January 2023 Reviewed: Jan 15, 2023

Email Piotr Kusmierczyk  |  20-35 years of age  |  Experience level: first safari

One of the best holidays we've ever had, full of unforgettable memories!
5/5

We decided to book our safari trip with Best Memory Safaris, as their program fit best what we'd wished to see in Kenya for a reasonable price. It turned out to be the perfect choice!

We booked a 15-day trip with 10 days of Safari and 5 days of beach holiday in Diani Beach. The detailed trip offer was prepared by Isaac, who has been extremely helpful and flexible, as he answered all our questions, provided additional tips and adjusted the trip offer to our individual needs.

After arriving to Nairobi, we were picked up on the next morning by our guide Patrick. Patrick has been absolutely fantastic guide and we became friends as our journey went along. He had impressive knowledge of animals and high determination to show us as much as he could of the Kenyan wildlife. He also taught us a lot about Kenya - its culture, history and everyday life.

The safari part of the trip was truly amazing - we saw a lot of animals (including the Big 5), sometimes from a very close distance. In addition, we had opportunity to talk to local people (mainly Masai) and learn directly from them about harsh but fascinating life in the Kenyan wilderness. We visited following parks/wildlife sanctuaries: Lake Nakuru, Masai Mara, Lake Naivasha, Amboseli, Ziwani Voyager Wildlife Sanctuary, Taita Hills Sanctuary and Tsavo East. Before coming to Kenya we started to have doubts whether the program is not too fully packed, but then we realized that it was thoughtfully arranged by Isaac: each place had something special to offer, each was a bit different from the other ones in amazing way. We also could appreciate the incredible variety of landscapes and climate zones in Kenya. Also all hotels were located in beautiful settings, had fantastic service quality and very tasty food.

The final part of the holiday, 5-night stay in luxurious (but not posh) sea resort at Diani Beach allowed us to relax and get some sun before coming back home. The place was also fantastic, with hotel having all types of facilities to ensure its guest enjoy their stay and Diani Beach having clean water and beautiful, wide, sandy beaches.

To sum up, we had truly fantastic holiday, which we will remember forever and we want to thank very much Isaac and Patrick for that. We hope to come back one day and we can absolutely recommend Best Memory Safaris to everyone.

Linda and Piotr

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 79
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
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