SafariBookings has received complaints from clients about 3 Wonders Expedition .

Reviews

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Sanaa spangberg   –  
Sweden SE
Visited: November 2023 Reviewed: Dec 8, 2023

Email Sanaa spangberg  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Sanaa spangberg and not that of SafariBookings.
BLUFFERS AND CALMERS
1/5

3 days safari ,,, NIGHTMARE West I have been with, if you want to die then you can choose this safari

Jessica   –  
France FR
Visited: August 2023 Reviewed: Aug 17, 2023

Email Jessica  |  20-35 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Jessica and not that of SafariBookings.
Do not go with them on safari!
1/5

Don't go with 3 wonders! I would not recommend it at all.

Broken equipment (chairs, sleeping bags with no zip, tents with holes), poor organization (3h lunch, no dynamism), risky behavior (the driver had no tent not sleeping bag so did not sleep for 3 days).
Very packed car with a lot of problems (motor, windshield, wheels).
We had to build ourselves the tents, waiting 4h for food, doing very few game driving with the guide who had no knowledge of the wild life and did not bother stopping to see animals.

When confronting them, they did not acknowledge the poor service provided, although we all paid 200$/day/pers. for a zero level safari service, moreover putting our lives in danger with risky behavior (driving fast, equipment on the roof not secured, one door broken etc.)

There are plenty other companies who will do a lot better with the same amount of money!

Susanna   –  
Sweden SE
Visited: May 2023 Reviewed: May 27, 2023

Email Susanna  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Susanna and not that of SafariBookings.
Poor planning and communication
1/5

I spent three days doing a joint safari with this company and I'm very disappointed in their poor planning and bad communication. On my first day I ended up alone, pleasant surprise. I was however told that I would stay with the same car and driver all the three days. On my second day I was told we would meet some other people at a junction at 9-9.30. Then I was told they were a bit delayed. Then I was told that we would also swap cars and guide. When we arrived at the junction we found another group in a safari car and we swapped. I asked the other group what happened. They told me there was a problem with the car shaking. I asked the driver and he said "no, not a big problem". I was told the people who would join me were a bit late but they would join me in 30 min. I waited 1,5 hours at the junction. And when they told me 30 min the people still hadn't landed at Arusha airport which was more than an hour away. I was told they were delayed. The company lied.
I eventually reached the park in my shaking car at 12 o'clock. The park was less than an hour away from my accomodation. The shaking was not a small problem, it was a big problem. At the end of the day I had pain in my back.
On my third day new people arrived..this time they arrived on time. When we finished the safari I asked to be dropped off at my previous hostel since I had arranged a transfer to the airport a few hours later. In the same a car from the safari were a couple who were on a tight deadline to reach their flight on time. The safari company communicates with my hostel and asked them to send the taxi to meet us, so that we could go straight to the airport. I was never consulted. Due to the time pressure of the other people I felt obliged to jump into the car. I arrived at the airport four hours before my departure time and my plans to shower, charge my phone and relax at the hostel vanished. And the safari company 3wonders who charged the couple for the airport transfer conveniantely used my taxi to ship them of to the airport.
I was promised a nice accommodation but I got a very basic one. No hot water unless you told the staff to turn on a switch. No internet.
The guides/drivers did their best to compensate for their managers lack of planning and communication, but unfortunately it wasn't good enough.

Raimund   –  
Switzerland CH
Visited: February 2021 Reviewed: Feb 22, 2021

Email Raimund  |  50-65 years of age  |  Experience level: first safari

I recommend this company
4/5

We expected more communications and info with the driver/ Guide. Many times we had to ask.. from himself did not come much. That is all the Negativety
The organization was good, we were surprised that we slept the first night in a lodge, expected 3 nights in a tent. The cook gave his best, cooked always more then we needed, made veg. and not veg. Menues. He took his time, but surprised us everytime positively. He made us even Pizza and Pop corn..A very nice man.
The guide took well care of us, the first thing he did was taking care of our tents, that we are comfortable and safe..The car was old, but it worked, good tires and overall a good experience. At the Ngorongo park he ordered us to be at 5.30 at the table for breakfast and at 6 am ro be in the car.Thanks to that we saw a wonderful sunrise at the crater...All other companies came to late for that..The guide was not lazy or to comfortable for anything, even asked if we need drinks once he had to leave the camping to get a matresss for the cook..Besides the price was good.We were 4 in a car and had so plenty space.

Daniel   –  
Sweden SE
Visited: June 2020 Reviewed: Feb 21, 2021

Email Daniel  |  35-50 years of age  |  Experience level: first safari

Flexible operator - adapting to my requests as a solo traveller.
5/5

I liked that the tour operator Ally(Ali?) showed me the camping gear in their office and was able to adapt the solo safari to my requests.

I really recommend that you ask for the driver "Abduhl" (Full name: Abdilah Hamad Kisio). You will hardly find a more trustworthy and nice driver, and his English is very good as well.

Ali   –  
Spain ES
Visited: August 2020 Reviewed: Sep 8, 2020

Email Ali  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Ali and not that of SafariBookings.
Worst safari company. RUN AWAY!
1/5

We had a terrible experience with 3 Wonders. It was not communication at all, they did what they wanted after they got the money, changing all the schedule. They mixed 4 different safaris in one group, so it was absolutely a mess. They even tried to squeeze 9 people (it was max. 6 people) plus the driver and the cook in one car. As far as we said we were not going into the car and after a long discussion, two person went in another car, finally we were 9 persons and only 8 seat belts. It was not enough room for luggage, so some luggage was inside the car what it wasn't very comfortable.
The car was very old, more than 500.000 kms and very bad tires without tread, we were not safe on that car. You can see the pictures. The driver had to deal with the engine several times because it was failing, the way back from Serengeti took more than 8 hs. because he had to drive maximum 40 km/hr, we were passed for all cars!
I never got the sunrise game drive at Serengeti and they tried to change my accommodation the last night at a Lodge for a camping, again a long discussion with a very rude and disrespectful driver Kindu.
Everyday we were asked to have breakfast at 6:30 am and never started the game drive before 9:00 am.
Don't trust this company, you are only a way to make cash, they don't care for anything but money.

Carey   –  
United States US
Visited: August 2020 Reviewed: Aug 24, 2020

Email Carey  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Carey and not that of SafariBookings.
Very Shady Company - AVOID!
1/5

If you are looking for a reputable tour operator AVOID 3 Wonders. Omari and the management team created a bad experience from day 1 that left everybody unhappy:

* Communication from management was poor to non-existent
* They changed everybody’s itinerary around without asking or even telling - mashing 4 separate plans into one to pinch pennies
* They tried to squeeze 10 people in an 8 person car after promising a 6 person tour - we had to argue for 30 mins for a second car and still ended up with 9 people in one after the first day
* We lost 2+ hours first day because they were late - didn’t get into Ngorongoro until almost 1pm after being asked to wake up at 6:45am from a camp site 2 hours away
* Vehicle was old (over 500,000km) with a broken heat and gas gauge, we had to travel 40km/hr on the way back from serengeti which took 10+ hours, getting passed by every other car
* We were held up for 90 minutes at Serengeti because they hadn't paid the fee
* We only got 1 hour game driving the last day in Serengeti because they wanted to save a second day park fee (even though we all paid)

Omari, Fabian, Ali and the 3 wonders management team are shady people and this company cannot be trusted. Once they get your money they don't care about customer experience in any sense.

Clément   –  
France FR
Visited: August 2019 Reviewed: Mar 3, 2020

Email Clément  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Clément and not that of SafariBookings.
Horrible experience
1/5

I have already visited a lot of country all around the world but this safari was probably the most horrible experience of my life : bad quality of service, horrible driver.

One night, the car with our tents and mattress never arrived at the camp: we stayed at the camp in the middle of nowhere with no food and no place to rest. The ranger of the camp (who was trying to do his best) suggested me to sleep in a place with the garbages. I couldn’t believe it!

And, of course, after making a complaint, I never got back a compensation. Horrible!

Omer   –  
Israel IL
Visited: January 2020 Reviewed: Jan 5, 2020

Email Omer  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Omer and not that of SafariBookings.
Horrible safari
1/5

The safari was ok but the service was really bad!
For one day we did not have breakfast after we woke up at 6 a.m.- and it was written in the schedual that we suppose to have a full breakfast!
We went for the safari with a broken car and we had 3 flat tire!
So we spent half of the day just trying to fix it! And the guide was so relaxing and "hakuna matata", he did not apologise for us and he worked very slowly.
So in the end we fixed one of the flat tires!
It was really bad experience. When I came back from the safari so the manager asked "how was the safari" and I said "that it was not good and I want to talk with you" he just said ok and than he just gone and I could not talk with him!

Hope for you to take other company!

Denes   –  
Germany DE
Visited: December 2019 Reviewed: Dec 17, 2019

Email Denes  |  20-35 years of age  |  Experience level: first safari

Highly recommended
5/5

The communication with the organizer went smoothly and without any problems. We were picked up and dropped off at our hotel in Arusha, precisely on time. Our driver, Mr. Ramadan has over 9 years of experience, he drove safely and took care of everything, so we could enjoy our safari to the best. He speaks English very well, and he has an extensive knowledge about the sites and the animals we saw. We also managed to see the big five! The overall quality of the trip exceeded our expectations.

Our cook, David prepared **amazing** food every day, taking our special requests into consideration - just let them know in advance. The food was one of the highlights of the whole trip, David is very talented.

I literally cannot say anything we didn't like. Also, their prices are very good. Stop thinking, and book the safari with them now. You'll get everything you need, with an unforgettable experience.

Don't forget to tip generously at the end, these guys very much deserve it, really.

Disclaimer

  • All corporate and/or tour info is provided by 3 Wonders Expedition , not SafariBookings