SafariBookings has received complaints from clients about 3 Wonders Expedition .

Reviews

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Ali   –  
Spain ES
Visited: August 2020 Reviewed: Sep 8, 2020

Email Ali  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Ali and not that of SafariBookings.
Worst safari company. RUN AWAY!
1/5

We had a terrible experience with 3 Wonders. It was not communication at all, they did what they wanted after they got the money, changing all the schedule. They mixed 4 different safaris in one group, so it was absolutely a mess. They even tried to squeeze 9 people (it was max. 6 people) plus the driver and the cook in one car. As far as we said we were not going into the car and after a long discussion, two person went in another car, finally we were 9 persons and only 8 seat belts. It was not enough room for luggage, so some luggage was inside the car what it wasn't very comfortable.
The car was very old, more than 500.000 kms and very bad tires without tread, we were not safe on that car. You can see the pictures. The driver had to deal with the engine several times because it was failing, the way back from Serengeti took more than 8 hs. because he had to drive maximum 40 km/hr, we were passed for all cars!
I never got the sunrise game drive at Serengeti and they tried to change my accommodation the last night at a Lodge for a camping, again a long discussion with a very rude and disrespectful driver Kindu.
Everyday we were asked to have breakfast at 6:30 am and never started the game drive before 9:00 am.
Don't trust this company, you are only a way to make cash, they don't care for anything but money.

Carey   –  
United States US
Visited: August 2020 Reviewed: Aug 24, 2020

Email Carey  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Carey and not that of SafariBookings.
Very Shady Company - AVOID!
1/5

If you are looking for a reputable tour operator AVOID 3 Wonders. Omari and the management team created a bad experience from day 1 that left everybody unhappy:

* Communication from management was poor to non-existent
* They changed everybody’s itinerary around without asking or even telling - mashing 4 separate plans into one to pinch pennies
* They tried to squeeze 10 people in an 8 person car after promising a 6 person tour - we had to argue for 30 mins for a second car and still ended up with 9 people in one after the first day
* We lost 2+ hours first day because they were late - didn’t get into Ngorongoro until almost 1pm after being asked to wake up at 6:45am from a camp site 2 hours away
* Vehicle was old (over 500,000km) with a broken heat and gas gauge, we had to travel 40km/hr on the way back from serengeti which took 10+ hours, getting passed by every other car
* We were held up for 90 minutes at Serengeti because they hadn't paid the fee
* We only got 1 hour game driving the last day in Serengeti because they wanted to save a second day park fee (even though we all paid)

Omari, Fabian, Ali and the 3 wonders management team are shady people and this company cannot be trusted. Once they get your money they don't care about customer experience in any sense.

Clément   –  
France FR
Visited: August 2019 Reviewed: Mar 3, 2020

Email Clément  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Clément and not that of SafariBookings.
Horrible experience
1/5

I have already visited a lot of country all around the world but this safari was probably the most horrible experience of my life : bad quality of service, horrible driver.

One night, the car with our tents and mattress never arrived at the camp: we stayed at the camp in the middle of nowhere with no food and no place to rest. The ranger of the camp (who was trying to do his best) suggested me to sleep in a place with the garbages. I couldn’t believe it!

And, of course, after making a complaint, I never got back a compensation. Horrible!

Omer   –  
Israel IL
Visited: January 2020 Reviewed: Jan 5, 2020

Email Omer  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Omer and not that of SafariBookings.
Horrible safari
1/5

The safari was ok but the service was really bad!
For one day we did not have breakfast after we woke up at 6 a.m.- and it was written in the schedual that we suppose to have a full breakfast!
We went for the safari with a broken car and we had 3 flat tire!
So we spent half of the day just trying to fix it! And the guide was so relaxing and "hakuna matata", he did not apologise for us and he worked very slowly.
So in the end we fixed one of the flat tires!
It was really bad experience. When I came back from the safari so the manager asked "how was the safari" and I said "that it was not good and I want to talk with you" he just said ok and than he just gone and I could not talk with him!

Hope for you to take other company!

Disclaimer

  • All corporate and/or tour info is provided by 3 Wonders Expedition , not SafariBookings