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50-65 years of age
| Experience level: over 5 safaris
Ni Refund for Booking
I have had a really bad experience with Ambula as did a friend of mine a few years back. I booked a trip in March for a trip to Victoria Falls at the end of June. At the beginning of if April I had to cancel the booking s I will be traveling overseas in business this is virtually 3 months in advance and I was told I would get a full refund and the it would take 4 to 6 weeks and could expect the refund the first week in May. It is now end of May and I still have not been paid my refund despite repeated requests.now my emails etc are being completely ignored. I just find this completely unacceptable. So I would never chose to use them again even though the prices are more reasonable than the bigger operators at least you would not get this experience with them