Twinkle Star: "Adventure beckons, answer the call.
Twinkle Star Tours & Safaris
- Located In:
-
United States
Taiwan
- Size:
- 10-20 employees (Founded in 2017)
- Member Of:
- KATO, Eco Tourism Kenya & KTB
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $300 to $700 per person per day (USD, excl. int'l flights)
Reviews
ES
Email Anna | 20-35 years of age | Experience level: first safari
Detail orientated and amazing
We had an amazing honeymoon safari in Tanzania thanks to Twinkle Stars Tours! James organized everything perfectly and checked in with us every day to make sure we were having a wonderful time. Our guide Omari was so kind and knowledgeable, and the hotels were absolutely fantastic. We’ll definitely book another trip with Twinkle Stars: highly recommended for an unforgettable experience! IT WAS AAMAAAAZING!
Email Stephanie | 65+ years of age | Experience level: 2-5 safaris
Trouble from the beginning. Dishonest, lies to customers
This is a review of my Safari with Twinkle Tour Tours & Safaris, Limited & owner Mr Oketch.
I used this company twice, 2022 and 2025. The trip in 2022 went fine. But the trip from Hell was this past September, 2025. Everything was messed up. Just warning you that the owner is very dishonest. Here are things that happened.
We went on a 16 day safari. It was a private luxury safari. The 1st day we were we were to go to the elephant feedings. James did not buy the tickets in advance. Our tour guide tried to call James (owner) many times about this and he never responded. We sat in the car for over a hour waiting to get in. George was very upset and it made us very uncomfortable. Finally we do get in and we missed the entire feeding and just saw them leaving. James said he bought the Private Safari. He bought them 15 minutes before the show ended.
We then go to the giraffe sanctuary where we missed everything. We did not get inside at all. George our guide was very mad and the stressed out. The owner, James was now here to be found.
One morning our guide, George did not show up at the correct time. We did not leave to about 1100 am. We were sitting outside for over 3 hours. George was fired. We got a new driver/ guide. When we were about to leave
the original guide showed up. There was a scene at the front desk. Both of them wanted to take us.
We got to Tanzania and more problems. James changed 2 hotels without telling us. He put us in inferior ones and he pocketed the money for himself. We paid for luxury hotels, which these were not.
The trip was diminished by these actions. James agreed to pay us back $1,500 for compensation. We agreed on payment plan to pay us back. He kept telling us he doesn’t have the money. He kept telling with us that that he is waiting for the money to come in. James told us week after week his money is coming in. He promised us at least 6 times to pay us back. So months later, no payment.
Stay far away from Twinkle Star Tours and Safaris. They are having big time problems. Go look on recent reviews and there are a few with bad reviews. With very similar problems as what they did to us. Bottom line, he is not a honest business man. There are so many safari companies out there. Find a better one, just don’t use this one! Do not use Twinkle Star Tours and safaris. If you see the name James Oketch stay far away.