Reviews

Sort By: Date Most Helpful 121-126 of 126 Reviews
Gido   –  
Germany DE
Visited: March 2025 Reviewed: Mar 17, 2025

Email Gido  |  20-35 years of age  |  Experience level: first safari

Excellent communication and service.
5/5

We booked a safari with Gems of Africa. The team's communication was excellent (all via email), we received quotes for several options, all very detailed, and we got all our questions answered. Everything we planned through them was well organized and good value for money. We would definitely use this tour operator again, would we be back in South Africa.

Finnis   –  
United States US
Visited: February 2025 Reviewed: Mar 18, 2025

Email Finnis  |  65+ years of age  |  Experience level: 2-5 safaris

Great company
5/5

Great experience. Easy booking and payment.
Frequent contacts and updates via what's app.
Safari was great saw the big 5 .
We had a private 4x4 safari drive,well woth the extra cost

Alan   –  
United Kingdom UK
Visited: February 2025 Reviewed: Mar 19, 2025

Email Alan  |  50-65 years of age  |  Experience level: over 5 safaris

Absolutely awesome with memories to last a lifetime !!
5/5

Having enjoyed the safari experience previously in other African and Indian reserves, this was very much a "must do" experience for my better half and I when visiting Cape Town (and South Africa) for the 1st time. After some careful research, decided best location would be the Garden Route Lodge and Game reserve as it covered a greater area and offered potential of viewing wildlife in natural habitat well away from any of the traditional "day trip" safaris accessible from Cape Town.

Chose Gems of Africa and from first communication, through all transactions and importantly transport to and from the reserve, everything was extremely smooth, professional and seamless. Would definitely utilise this company again (next time it's Botswana for us) as they provided everything anyone would require plus lodge and accommodation provided at the Garden Route Game Reserve was outstanding. Excellent value for money as our package included x4 game drives - each one of which was different and offered excellent opportunities to see wildlife up close and personal. Our guide was outstanding, very knowledgable plus clearly put the wildlife first and foremost, loved the limited number of vehicles being in one area at any given time ie: when observing a male cheetah on a kill, or lion, rhino with calf etc, no more than 2 jeeps were near at any one time thus allowing the animals to go about their activities unhindered.

Was very impressed by overall service, drivers and vehicles to and from Reserve excellent - thoroughly recommend.

Sophie   –  
United Arab Emirates AE
Visited: March 2025 Reviewed: Apr 2, 2025

Email Sophie  |  20-35 years of age  |  Experience level: first safari

Wonderful experience.
5/5

We had a great experience booking our Safari with Janien at Gems of Africa Safari and Tours. Janien was very helpful when sharing all options available to us. They also helped to provide transport at the last minute, finding us the best deal possible.

Kenneth   –  
Denmark DK
Visited: March 2025 Reviewed: Apr 4, 2025

Email Kenneth  |  35-50 years of age  |  Experience level: first safari

Great service all the way from contact before, under and after..
5/5

Great experience for all of us.

Very kind service.

Silvina   –  
Argentina AR
Visited: March 2025 Reviewed: Apr 21, 2025

Email Silvina  |  50-65 years of age  |  Experience level: first safari

Warm and helpful
5/5

Janien was extremely nice and helpful throughout the booking process, by providing different options, and always responding fast. Due to an airline flight change, we had to cancel a night we had already paid for, and we got our money back without any trouble or delay. We had a great experience booking through Gems of Africa and are specially grateful to Janien.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 126
  • 4 star 14
  • 3 star 1
  • 2 star 0
  • 1 star 0
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