Reviews

Sort By: Date Most Helpful 11-20 of 40 Reviews
Florian Hütter   –  
Germany DE
Visited: December 2022 Reviewed: Jul 10, 2023

Email Florian Hütter  |  35-50 years of age  |  Experience level: first safari

Outstanding experience - well organized, fantastic guidance & hospitality during the entire Trek!
5/5

Perfect choice of tour operator. Di a 8 day Kilimanjaro trekking via Lemosho as well as a 10 day safari!

Husam   –  
Palestine PS
Visited: May 2023 Reviewed: May 17, 2023

Email Husam

Tanzania horizon safari helped me achieve my dream
5/5

I chose them because a friend highly recommended them, and also due to their lower prices.
Since arriving to the Kilimanjaro airport, they sent their kind driver to pick me up to the amazing hotal they booked for me.
the next day I met my very professional guide, Godwin, he helped me prepare my gear ,and rent the things that were missing, all with great price from their office.
On the day after, after meeting my second wonderful guide, Gadi, our journey to the summit began, with team that now I consider my family.

During the hike we enjoyed the delicious food from our chef Adam, and the Kilimanjaro songs in the morning where fabulous and encouraging.

I felt that the guide's priority was keeping me safe and then getting me to the summit, they performed a medical test at the end of each day, besides the physical side, they also paid great attention to the mental aspect of the climb,they kept cheering me up and telling me that I'm gonna do it. I had so much fun spending time with them during the long walk and the meals.

Thank you Tanzania horizon safari for everything, I had the experience of a lifetime, and I am so thankful for your help to make this dream come true.

Tony and JoAnn   –  
United States US
Visited: October 2022 Reviewed: Nov 4, 2022

Email Tony and JoAnn  |  65+ years of age  |  Experience level: 2-5 safaris

Super Six Night Ruaha and Neyere Safari
5/5

My wife and I had arranged a private safari tour of the less visited parks in southern Tanzania with Tanzania Horizon Safari’s. Elizabeth ( the office contact) was easy to work with and always prompt with her responses to my many questions. Our accommodations met or exceeded our expectations in both parks, but what made our trip most memorable was our guide/driver “Davis” who took care of our every need during our trips and always seem to know where to go for the best wildlife viewing. Davis knew both parks like palm of his hand as we were able to cover the majority of both parks during our full day game drives. His knowledge of the animal and bird life could not have been better.

Fabian   –  
Switzerland CH
Visited: September 2022 Reviewed: Oct 18, 2022

Email Fabian  |  50-65 years of age  |  Experience level: first safari

A very Professional Tour Operator with high customer Focus
5/5

I organized everything directly from Switzerland. Within 24h I already had a feedback from Tanzania Horizon. The whole documentation about the route as well as the info on their homepage is very professional. Elisabeth had an answer for all my questions. It was one of the only tour operators who immediately made me an offer for the not common Western Breach route. On site, everything worked perfectly as agreed before. ascent of Kili via the Western Breach Route worked flawlessly. The guide as well as the proters were all very professional and helpful. It was an incredible experience. There is really nothing to complain about. Also the support before and after the ascent of Kili was very exemplary.
I can highly recommend Tanzania Horizon

Charlotte   –  
United Kingdom UK
Visited: July 2022 Reviewed: Aug 3, 2022

Email Charlotte  |  50-65 years of age  |  Experience level: first safari

Fantastic, friendly, reliable and knowledgeable!
5/5

We have just returned from a fantastic safari with Tanzania Horizon Safaris. We would (and will!) 100% recommend them to all of our friends. We found all of our accommodation exceeded our expectations in terms of facilities and friendly, personalised service. Our stay at Tortilis Lake Manyara was particularly charming with staff singing and dancing for us! The views at Lions Paw were also spectacular.
The food was also excellent in all locations as well as our lunch boxes.
Our jeep was reliable and comfortable - and we had no problems - unlike many other jeeps that we saw!
As for Ian, our driver/guide, he was a really lovely, knowledgable, friendly companion for the week. He is an excellent driver and made us feel very safe - we noticed a lot of other jeeps with tyre or wheel problems. He was excellent at finding the best places to view the animals and we were really lucky to see some amazing sights. His English was excellent and we taught him some additional English slang words for the teenagers!
The whole trip was excellent value for money and significantly cheaper than other providers that we had looked at
Book with THS if you want the holiday of a lifetime!

Marwa   –  
Israel IL
Visited: May 2021 Reviewed: Jul 3, 2021

Email Marwa  |  20-35 years of age  |  Experience level: 2-5 safaris

One of the best lifetime experiences
5/5

we had one of the best lifetime experiences climbing Mount Kilimanjaro! Guide Jonas and his team were astonishing , they were very sweet and caring, they supported us all the way with an awesome positive energy and smile! Everything was planned and went smoothly, they didn’t hesitate one second to give us the help if we need it ,the good vibes made the hard climb easier, Besides We had an amazing food, the chef was super! Jonas and his teams deserves all the best because they truly work from heart

Cristopher M (Texas)   –  
United States US
Visited: June 2021 Reviewed: Jun 28, 2021

Email Cristopher M (Texas)  |  35-50 years of age  |  Experience level: first safari

We chose the best tour company on the Mountain!
5/5

I have dreamt of summiting Kilimanjaro ever since the 1990s when I was an undergrad studying geology at UT Austin. It’s been a long time in the making, but now I can say that my lifelong goal has become a reality!. I can wholeheartedly say that Tanzanian Horizon Safaris (THS) helped make my dream come true. I highly recommend them for anyone that is considering either a Kilimanjaro Trek or a Safari Trip (which we did also) to Tanzania.
First of all, I cannot speak highly enough of Elizabeth, the Sales Manager. When I was looking into guide companies, it was overwhelming to try and sort through all the possibilities. There are well over 400 guide companies for Kilimanjaro, so where does one start? I emailed several companies in November of 2020 and Elizabeth with THS replied immediately with answers to all my questions. I followed up with her several times, and with her quick and thorough replies it became very apparent that THS was going to be our company!
We reserved our Trek for June of 2021. Never did I imagine that I would be fulfilling a lifelong dream during a global pandemic (Covid). The health concerns made everything more complicated, but Elizabeth kept reassuring me that we would be well taken care of. Indeed, when our flight got cancelled 3 months before the trip and we had to move the TREK dates, she was on top of it and made it happen with no problem. Such great customer service!
When we had to add a couple of extra days at the hotel, she was on top of it and made it happen without any problem at all. In fact, another great perk of THS is that there are 2 nights hotel in the town of Moshi included with the Kilimanjaro Trek price. The staff at our hotel was so kind, and the facilities were top notch (free WiFi, breakfast included, beautiful landscaping, swimming pool, etc…). In addition, transport to and from the airport is also included with THS. Such great customer service!
The day before the Trek (which we built into our itinerary), our head guide, Jonas, came to our hotel for a pre-trip briefing. Jonas has a lot of reviews for THS and everything positive you might have read about him is entirely true. He asked us questions, explained the route, and told us a little of what to expect along the way. He told us that he was excited to help us fulfill our goal of reaching the summit. He did recommend that we purchase the supplemental bottled O2, which we weren’t planning to do. He strongly recommended it, and we agreed, and the extra $80 expense gave us some piece of mind about the summit. We ended up not using it, but still paid the $80. I didn’t mind. If you are certain that you don’t want O2 or don’t need it, be prepared to tell your guide a strong no. But again, we weren’t sure how we would handle the altitude, so it gave us great piece of mind.
The next morning the van with the guides (Jonas and Isaac), the cook Wilson, and the 8 porters arrived at our hotel. At the pre-trip briefing, Jonas told us to leave all our valuables in the hotel safe to ensure that we weren’t mugged or robbed on the mountain (which can happen). He said the customary tipping would happen afterwards once we were back at the hotel. Jonas actually had us inventory what valuables and cash we had with us when we departed for the mountain. The possessions that we did not need for the trek were left at the lodge in a specific room that is designed just for that—a place for tourists to store their luggage while trekking or on safari. Our money, wallets, and credit cards were stored in the hotel safe. It was amazing customer service!
Off we went to the Lemosho 8 day Route. The Trek was absolutely amazing and I have no doubt that it is because of Tanzania Horizon Safaris that we had the experience of a lifetime! First of all, we were blessed with amazing weather. It never rained on us and there was only one light snow flurry the night before our summit—not within the guide’s control, but I would SO recommend to anyone to hike Kili during the dry seasons. From the word go it was clear that Jonas and our assistant guide (Isaac) were watching us and determining how fast or slow we could go. My friend and I are very strong hikers/climbers so it became obvious to them that we were able to pick up the pace and ultimately give ourselves more options as the week wore on.
Every campsite was bustling with other companies and other groups. But every campsite is HUGE (several acres), and each tour company sets up their tents near and around each other. Remember dear reader, we went during 2021 Covid, and it was explained to us that the mountain was not very crowded compared to what it is usually like. So there really weren’t that many other clients. Each day, our porters raced ahead carrying their 20kg and would set up camp. Our tent and duffle bags were already set up every single day when we arrived. The provided sleeping pads were very nice and thick—3/4 inch insulating foam. My friend brought his own inflatable sleeping pad in addition to the foam pad that was provided, so he was extra comfy. I did not, but I was still comfortable every night. Make sure to bring your own camp pillow if that is important to you. (We did!) Also, each campsite does indeed have buildings with toilets...think of them as squatty hole in the floor latreens (3-4 mens and 3-4 womens along with urinals). They certainly can be dirty if there are a lot of climbers at each campsite, but they do have tile floors and doors--I believe they were constructed about 5-7 years ago. So, unlike my false preconceptions, climbers are NOT going to the RR behind trees and rocks. There are also several other older individual wooden outhouses with the same squat and go set up. Our guides provided the toilet paper.
What was each night like at camp? We were ridiculously pampered. We felt like we were royalty! We couldn’t believe how much service we received and what was included. Each porter has a designated job so we interacted with some more than others. Our waiter (Erick) boiled water for us twice a day and provided soap for washing. This was unexpected. We thought we were going to be filthy at the end of the trip, but the reality was that we were extremely clean and not stinky even when we descended! Tea and coffee was served twice a day (sometimes 3 times depending upon when we arrived at camp). And the food, oh my goodness the food! Every single meal was a banquet! I am not exaggerating. We sat in nice folding chairs inside a client specific mess tent which was shielded from the wind. Breakfasts included hot cream of wheat with honey, omelettes, sausage, fruit, pancakes, veggies, toast, coffee, tea, and hot chocolate. Lunches were just as awesome. And the dinners! Each meal was unique and was incredible! The different dinners included pastas, rice, veggies, stew, chicken, beef, beans, bbq, etc... Every meal started with a hot soup (potato, pumpkin, cucumber, carrot, etc…), and ended with a fruit or dessert-like masterpiece! Wilson, the cook, came in during each meal and made sure everything was to our liking. Erick would check on us and make sure we were content and happy. The guides would come in and make sure we were eating enough—this was of great concern to them as we were ascending to each camp. As one goes to altitude, it is common to lose your appetite. We needed to keep our energy levels up for as long as possible and they made sure to give us seconds at each meal! It turns out, it was never a problem, and we summited without issue. But the guides were CONSTANTLY making sure we took care of ourselves, our bodies, and our minds. Twice a day after each meal, Jonas and Isaac took our pulse oximeter readings and asked us health questions. As a science guy, it was interesting to watch our O2 levels drop and then rise/recover as we acclimatized to higher altitudes.
Each day’s TREK started early (6-7am) and the routes were beautiful. Jonas and Issac pointed out aspects of the trail, the history, and the ecology. They were both very knowledgeable. The pace was always very slow and we never asked him to push it. We probably could have asked him to speed up a little, but it wasn’t important to us. We did move faster than other groups that were climbing with other companies, but we trusted that our guides were doing what was necessary for us to become acclimatized, and that the pace was adequate for us to ultimately reach the summit.
And indeed, by the time we reached the Barafu Camp (base camp at 15,200 feet), which is the last camp before the summit, we felt physically strong and our cardiovascular systems were primed and ready to go. This is a testament to the training we had done before our trip, but also to the plan that Jonas and Issac had prepared for us. Like I always say and tell my sons, “plan your trek and then trek your plan!”
Other clients departed very early (around midnight or 1am—and indeed we heard them waking and pushing out of camp while we were still in our tent). Jonas had prepped us the night before and he was determined that we were strong and there was no doubt that we were going to be successful. He told us about altitude sickness, and what to do if we started experiencing headaches or vomiting. To minimize our time in the cold we departed a little later than most groups heading out around 3:20am. Interestingly, Jonas and Issac carried our packs for us on summit day. They simply wanted us to have the best chance of success. We didn’t argue. All we had to do was hike. As mentioned, the later departure was to ensure that we were not exposed to the cold for too long before the sun came up--it was probably around 10F (-12C). This gives climbers a better chance of success and also helps with the mental aspect. It’s tough hiking hour after hour in the dark. And indeed, on our summit push, we passed a few clients that had turned around due to cold and exhaustion. We watched the glorious sunrise above the clouds around 17,600 feet. And after slowly marching through 1000 feet of the steepest switchbacks, we arrived at Stella Point on the southern slope of the massive crater rim. There is then a 30-45 minute gradual ascent to Uhuru Peak at 19,341 feet. I had so much energy at that point, I was singing and dancing my way to the top! Hugs, celebrations, congratulations, and photos were enjoyed by all! All four of us were laughing and smiling from ear to ear!
The descent was fine and when we had gotten back to 1000 feet above Base Camp we were greeted by one of the porters who had hiked up to us. He gave us hugs, and high fives. But his real reason for being there was to serve us hot soup and lentils for an extra boost of energy! Incredible! This porter, Elisha, had hiked an extra hour just to serve us snacks on the mountain after our successful summit! That right there should tell you dear reader, that Tanzanian Horizon Safaris is a company that values the comfort of its clients above everything else. We made it back down a day and half later to the Mweka Gate. There we received transport back to our hotel where we said goodbyes, exchanged gifts and hugs, and did the customary tipping to all of the team.
In summary, let me add two final aspects of my review. Jonas was very quick to congratulate us every evening, so I always, ALWAYS felt encouraged. There was never any doubt in my mind that he was confident in us and his team. Furthermore, he was completely in charge of the expedition. He repeatedly told us that the main goal of our trek was to “reach the top.” That sounds like an obvious thing, but personally, I’m tired of hearing from leaders of organizations that their number one goal is to “keep me safe.” What we were doing was risky, and there were dangerous hazards that had to be dealt with. It was so refreshing to hear our expedition leader say that his MAIN goal is to get us to the summit! Safety was certainly an integral part of the TREK, but it didn’t supersede the goal of summiting Kilimajaro. But know dear reader, that I never ever felt unsafe. There were no reckless decisions made, nothing was compromised, and everything went according to plan.
One last note: we had to get a PCR covid test after our TREK to ensure that we could get on the plane and return to America. Elizabeth coordinated all of this while we were still up on the mountain and provided transport to and from the Hospital the day after we got down. Amazing customer service!
It was truly the trip of a lifetime. Thank you to Jonas, Issac, Wilson, all the porters, and to Elizabeth with Tanzanian Horizon Safaris. If you want the best that a guide service has to offer, go with Tanzanian Horizon Safaris. You will absolutely have the BEST TRIP POSSIBLE.

Samah   –  
Israel IL
Visited: May 2021 Reviewed: Jun 3, 2021

Email Samah

Knowledgeable, caring
5/5

They are caring and know exactly what are doing and well prepared for the trip

Samer Aladem   –  
Israel IL
Visited: May 2021 Reviewed: Jun 3, 2021

Email Samer Aladem  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent service and experienced guides
5/5

Despite the Covid-19 situation we decided to go climbing Kilimanjaro in May 2021.
This trip was planned for a long time, and after searching we found Tanzania Horizon Safaris and we could not be happier.
My team was 13 people… all friends and we came from Palestine. Some of them were first time to climb a mountain.
And the good news that all of us (13) made it to the summit.

We took the Machame route in 7 days, but we managed to finish the mountain in 6 days… 4 up and 2 down.
The head guide Mr. Jounus was a very experienced guide and knows how to lead the team, and the crew on the mountain was amazing and helpful at all times. On top of that very easy and clear communication from beginning to the end.

Tents and camping equipment were excellent, food on mountain were also excellent and large portion were provided… nobody feels hungry!
Management of the company (Elizabeth) helped us a lot in Moshi town for hotel booking and PCR tests in the hospital.
All trip aspects were managed perfectly… nothing at all to complain about.

For me, this was my second time to summit Kilimanjaro, and I will do it again and again… and all with Tanzania Horizon Safaris.

I highly recommend this company.

Hannana   –  
United Kingdom UK
Visited: January 2021 Reviewed: Jan 23, 2021

Email Hannana  |  20-35 years of age  |  Experience level: first safari

Would recommend to anyone looking for value for money
5/5

My husband and I climbed killi (8 day lemosho route) as part of our honeymoon as we thought it would be a strong bonding experience... and I really underestimated how life changing it would be. Note: we’re from the UK (London) with little or no experience climbing mountains!

I was apprehensive about being fit enough to get to the summit but Jonas and Gaddy (from Tanzania horizon safari) couldn’t have been better guides. They pushed us every step of the way and were incredibly patient when I needed a rest or felt the effects the mountain. Their unrivalled experience and knowledge regarding the terrain, wildlife and plants really added to the overall experience! We also learnt a lot about the local masai culture firsthand!
Jonas was the head guide and went above and beyond the whole climb - he helped to carry my backpack (as well as his own) when I didn’t feel well, practically carried me down the summit and provided snacks/ drinks throughout when he saw I was tired.

On that note the food was far better than what my husband and I were expecting - the chef also cooked at local restaurants and you could really tell! The hot, home cooked meals carried us through. The team of 9 porters, 2 guides and chef worked extremely hard to keep us happy, fed and comfortable and I can’t thank them enough for this experience. We’re very happy with the service and would recommend TH to anyone looking for a more economical yet high quality company. Lastly, a big thank you to Jonas and Gaddy... they were great ambassadors for the firm!

The only negative I would say is bring your own pillows that’s all! :)

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 40
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Tanzania Horizon Safaris, not SafariBookings
  • The tours offered by Tanzania Horizon Safaris are subject to their terms & conditions