World Safari Land Tours
- Located In:
- Size:
- 5-10 employees (Founded in 2013)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $180 to $450 per person per day (USD, excl. int'l flights)
Reviews
DE
Email Dorothea | 20-35 years of age | Experience level: first safari
Untrustworthy operator, you will not get what you were promised; STOLE my private Facebook pictures
Out of a 3-day Serengeti Safari, we disappointingly spent nearly 2 full days in transit due to delays caused by the operator and ended up in humid tents on a public campsite that was not fenced or protected against wild animals at night and offered 5 toilets for 50+ people. In contrast what we booked and were thus promised even in written format by Calvin Onkendi, the owner of World Safari Land Tours, was a protected campsite with fixed tents equipped with a bed as well as a private bathroom. It is fair to state that our budget was not extremely extensive, but it is unfair and unethical having been lied to and not having received a refund that was promised to us, clearly in retrospective to appease us in the very situation.
Additionally, I was extremely shocked to find out (by coincidence) that the named owner had stolen my private Facebook pictures, not only the ones from the Safari, but even pictures of myself at home or in different locations, and had published and used them without my permission, in one occasion even depicting me as his girlfriend // affair. This is something that has never happened to me, which is why I would like to warn against this tour operator - the business practices I have experienced are highly untrustworthy and the behavior of the owner is intolerable!!!
Reply from World Safari Land Tours
Posted on Nov 9, 2018As stated on your other two friends reviews, We tried to explain where the mistake came from !
Your Nigerian friend booked with us on budget camps ! We felt sorry for not consulting the whole group(due to lack of contacts ) to know what you all wanted despite that we followed what your group African trip leader requested from us and booked for you all.
Non of your personal picture was stolen! !,' Only the picture which we were all taken with hotel stuff was shared when you arrived in reception office which the director of the company was included .
So much touched unfortunately to hear your feed back as stated ! We are Sorry !
You were our client ! We give equal services to all our clients despite where they are from & who they are.
We at first point explained to your leader
who confirmed to us that you were students and you demanded a budget camping trip ! this was after we tried to make you her understand that your budget was a bit low to have any Mid-range safari with us other than public Camping.
Accepting our mistakes is the key, Then working on how to not repeat the same mistakes is now the crucial part .
Learning from mistakes and using the lesson for the better is all that needed.
But after the request which came from you,' stated that we should consider you as students ,we were not to ignore your request so we tried our best to make your Serengeti trip done on Budget camps which you really went on.
This came up as we never heard from both of you to know what was the interests from each other but unfortunately you were just represented by your leader and here is where the inconvenience came up from because we did as per her request to the group !
Honestly we went a head and promised this wont happen a gain and as a company we requested your apology !
We gave explanations how your budget was spent even after the leader asked to be given a discount of 20% with his partner for choosing our company (which we gave to her )so we never gained in any ways to be able to consider any refund but we gave free transfer to Airport and pick up you on your arrival was also free including picking you from your hotel and taking you back .All this was never counted on your whole trip dear madam/Sir
Kindly consider the mistake being taken on note and non of the upcoming clients will encounter it with us again,Recommend us friends and they will share you a life time experience when they get back from safari with us.
We will also welcome you back any soon to prove the mistake corrected !
Thank you so much & take care
Email Mathis | 20-35 years of age | Experience level: 2-5 safaris
Booked and paid for safari with private camping, received overcrowded public camping & no refund
We booked and paid for a Safari at Serengeti National Park with a guide & private camping (larger tents with a bed & private bathroom).
We ended up staying in an overcrowded public campground, with a toilet shared between 50+ people and no protection against wild animals at night, which were fighting in front of the tents. If that was what we booked, fair enough, but we paid for private accommodation, which we didn't receive.
The tour guide was great and very knowledgeable, however, the owner of the company, Calvin, is unfortunately very dishonest. He claimed the government was responsible for putting us on the wrong campground and that he could only refund us once the government had refunded him.
We doubt this is true as the tour guide was paying all accommodation in cash and had even picked up equipment for the public camp site. It is very clear the plan was to let us stay in the public camp site from the time we left Arusha.
Calvin has promised a partial refund but has to this date (10 months after the tour) not made any efforts to refund us .
Avoid this company unless you want to put up with unreliable and dishonest business practice.
Reply from World Safari Land Tours
Posted on Oct 21, 2018So much touched unfortunately to hear your feed back as stated ! Sorry ! but we at first point explained to your leader
who confirmed to us that you were students and you demanded a budget camping trip ! this was after we tried to make you all understand that your budget was a bit low to have any Mid-range safari with us .
But after the request which came from one of your leader stated that we should consider you as students ,we were not to ignore your request so we tried our best to make your Serengeti trip done on Budget camps which you really went on.
This came up as we never heard from both of you to know what was the interests from each other but unfortunately you were just represented by your leader and here is where the inconvenience came up from because we did as per her request to the group !
Honestly we went a head and promised this wont happen a gain and as a company we requested your apology !
We gave explanations how your budget was spent even after the leader asked to be given a discount of 20% with his partner for choosing our company (which we gave to her )so we never gained in any ways to be able to consider any refund but we gave free transfer to Airport and pick up you on your arrival was also free including picking you from your hotel and taking you back .All this was never counted on your whole trip Sir
Kindly consider the mistake being taken on note and non of the upcoming clients will encounter it with us again,Recommend us friends and they will share you a life time experience when they get back from safari with us.
We will also welcome you back any soon to prove the mistake corrected !
Thank you so much & take care
Email H. K | 20-35 years of age | Experience level: first safari
Dishonesty and deception , Avoid!!!
Unfortunately we regrettably made the mistake of organising a Safari with this company run by Calvin Onkendi for a group of 4. We gave him our budget & he agreed to offer a midrange Safari for which he sent us pictures of what to expect and confirmed it would be private camp, he also promised we will have a private bathroom not shared and with hot water. He gave a $20 discount for the students amongst us. We paid him in cash full payment a day before the Safari and at every stage we confirmed what we were to expect. (He still has not given us a receipt)Calvin reassured us multiple times and we have this all documented in writing.
Unfortunately to our surprise we were put in a public camp site with a dirty public toilet to share with more than 50 people! I brought this up with our safari guide (who was wonderful and I will review him separately) who advised I speak to Calvin as he doesnt know anything about private camping. I contacted Calvin via message and he apologised and said he paid for private camping but somehow ‘the government’ did not fulfil its promise. He promised to give us a partial refund as soon as he gets it back from the government as he paid for private camping but they gave public camping instead. (We have this in writing)
To this day he has not honoured this despite multiple correspondence which we can provide as evidence. Instead he has changed the story and lied multiple times. In fact he even went on to make derogatory comments about me as an African woman . He also used our pictures without permission to advertise and to my friend’s horror stole her pictures from Facebook and used them without permission.
Calvin will not hesitate to lie and change the story despite all the documented evidence we have. Despite clearly documented agreement he did not honour instead went forth with excuses, insults and more unscrupulous behaviour. He is currently insisting our ‘budget was low’ as his excuse as if he was not the one who provided the price for the service and we agreed to it and despite clear correspondence that shows he acknowledged his mistake and promised to make ammends I am appalled that anyone thinks this is a good way to run a business.
Definitely would not recommend Calvin, please spare yourself the trouble and find a more honest and trustworthy broker
Reply from World Safari Land Tours
Posted on Oct 29, 2018So much touched unfortunately to hear your feed back as stated ! Sorry !
You were our client ! We give equal services to all our clients despite where they are from, You being an African never meant we give you a poor service but we all make mistakes .
We at first point explained to your leader
who confirmed to us that you were students and you demanded a budget camping trip ! this was after we tried to make you all understand that your budget was a bit low to have any Mid-range safari with us other than Camping.
Accepting our mistakes is the key, Then working on how to not repeat the same mistakes is now the crucial part .
Learning from mistakes and using the lesson for the better is all that needed
But after the request which came from you stated that we should consider you as students ,we were not to ignore your request so we tried our best to make your Serengeti trip done on Budget camps which you really went on.
This came up as we never heard from both of you to know what was the interests from each other but unfortunately you were just represented by your leader and here is where the inconvenience came up from because we did as per her request to the group !
Honestly we went a head and promised this wont happen a gain and as a company we requested your apology !
We gave explanations how your budget was spent even after the leader asked to be given a discount of 20% with his partner for choosing our company (which we gave to her )so we never gained in any ways to be able to consider any refund but we gave free transfer to Airport and pick up you on your arrival was also free including picking you from your hotel and taking you back .All this was never counted on your whole trip dear madam/Sir
Kindly consider the mistake being taken on note and non of the upcoming clients will encounter it with us again,Recommend us friends and they will share you a life time experience when they get back from safari with us.
We will also welcome you back any soon to prove the mistake corrected !
Thank you so much & take care
AE
Email Atul | 20-35 years of age | Experience level: first safari
Professional and affordable
I contacted the world safari land (Calvin) to visit mara. i had only few days left but Calvin helped me a lot to manage all things like evisa and travel docs.
The three days I spent at mara were full of adventure and beautiful memories.I enjoyed seeing the lions, elephants,cheetahs,Zebra and many more animals and birds.The guide (Adrian) is a super super professional guy. He shared a lot of information with us during game drives.
I literally gad goosebumps all over.
The very first day I saw big 4 out of 5.Thats amazing..isn’t it..!!!
I totally recommend their professional and affordable services.
Asante Calvin and the team..!!!
AE
Email Irfan shaikh | 35-50 years of age | Experience level: first safari
Best budget safari
My first experience in Africa (Kenya) and Calvin and team did so well to made my experience and memories so special.
Really enjoyed weather, nature and wildlife with great service provided by each and every team member of World Safari Land during my 5 days stay in Kenya. All accommodations, food, experience driver and cooperative and supportive staff made my trip really memorable. So five stars from my side - special thanks to Calvin and Naomi. Looking forward to seeing u soon in Tanzania.
Email sam Rushton | 20-35 years of age | Experience level: first safari
a great experience, life chsanging
excellenrt service and good clean envuronment. also the safari was exceptional.
Email Jamie | 35-50 years of age | Experience level: first safari
World Safari Land Tours! Great company, Wonderful people and wonderful safari !!
Everything went OK with our trip with World Safari Land Tours! On our arrival at Kilimanjaro Airport, we immediately saw the car from World Safari Land Tours was waiting for us. He drove us to our hotel. Next morning we had a short trip with the family - and we met our driver-guide Mike. Monday morning the car was present at the hotel and the safari could begin. We had booked a 6 days-safari with camping in tents. We had a wonderful time in Tarangire, Lake Manyara, Serengeti, and Ngorongoro. Mike is really a good driver and has very sharp eyes. He knows where the wild animals are and knows almost every name of the birds! The places to camp where all nice - Acacia was really good and the two campsites in full nature - especially in Ngorongoro - were fascinating. We had a very good cook (unfortunately I don't remember his name): every meal tastes good - especially the ginger in the food!
It was hard for us to say goodbye to Calvin(The director) who was one amazing and understanding person, Mike( the driver guide) and the cook.
Thank you so much World Safari Land Tours management, We sure will be back again for Kilimanjaro hike.
If you are thinking of a safari with World Safari Land Tours, just do it !! You’ll never regret.
ES
Email Rebecca | 35-50 years of age | Experience level: over 5 safaris
Calvin and his team are very Honesty, Knowledgeable, Reliable, Hard Working and Trust worthy
We were a group of 4 people on a10 day trip. As photographers, Our target was to get some stunning images in the wild. The team of World Safari Land Tours did an excellent work showing us the best sightings and spots. They were very friendly and had good knowledge of the wild. I would for sure come again and again through this company. They are very much trust worthy to deal with. I wish them all the best and for sure would ask my friends and contacts to go through them.
AT
Email militzer | 50-65 years of age | Experience level: first safari
Fantastic 1 Day safari to Ngorongoro crater
I chose to go on a 1 day safari to Ngorongoro crater in the last minute, through World Safari Land Tours. My experience with the managing director (Calvin) in coordinating the schedule was outstanding. He made every attempt to make the schedule work. The email responses were very prompt.
The safari itself was awesome and couldn't have asked for a better experience! Joshua was my guide, he is very experienced, friendly and knew his ways around at the crater!
There was no delay in the arrival/departure times. The lunch was good too and most importantly we were able to see most of the animals!!
I would definitely recommend World Safari Land Tours to anyone I know without a doubt!
AN
Email Alexander | 35-50 years of age | Experience level: first safari
Spectacular safari,Very enthusiastic, thoughtful and knowledgeable about wildlife and nature
We were very excited and apprehensive to be going on our first safari through World Safari Land Tours Company (not knowing what to expect). From the moment we met World Safari Land Tours staff we knew we were in good hands. Our guide/driver, and Calvin the director, were waiting to pick us up from the Kilimanjaro Air port and attended to all of our needs/questions. We couldn't have asked for a better guide...Musa answered all our questions about the local history, safari animals, plants and landscape. As we spent more time with him, we really felt that he is a very genuine/kind person. Musa was very professional and an excellent driver. He is very experienced with tours and taking care of his clients. We especially enjoyed talking to him about his time taking clients up Kilimanjaro and hiking the Ngorongoro Highlands.
The accommodations were amazing...Sangaiwe Tented Lodge, Kati Kati Camp, and the Ngorongoro Sopa Lodge. We felt like kings staying at these locations.
Calvin Onkendi, the Director, and his stuff were also involved from the beginning and all the way to the end of our Tanzanian stay. We met them at the beginning of our trip for an orientation and also before we left Arusha to review our experience. World safari land tours company is committed to excellent service and the price suits your desires .
We would definitely recommend World Safari Land Tours to our friends and Travelers interested to visit East Africa