The review below is the personal opinion of Veronika and not that of SafariBookings.
WORST TOUR AGENT. They will fool you and take your money.
Me and my friend traveled with Safari Gates and had the worst experience ever. The tour operator and guide did not live up to our expectations and what the itinerary had mentioned whatsoever. Our guide Ben was always late in the morning. We had agreed to meet early morning by the car for our morning game drive 6am. One morning the staff at Enkorok lodge had to WAKE him up because he was still sleeping and we were waiting by the car ready for our game drive. Also, we were promised to go to the Mara river to see the great wildebeest migration/ crossing but he took us to some small tiny lake and pretending “this was the Mara river where the animals cross but the crossing stopped in June”, which is all bullshit. This is not my first time to Masai Mara and I have been here before and witnessed the great migration and crossing. Also want to mention we were here during the best time of the year to see this (beginning of September) which is the exact same time of the year I have been here before. Also want to mention that we talked to other people who were there but with other tour agents and they confirmed that they had seen the migration / crossing just the day before. So this was all lies from our guide. He was just being lazy and didn’t wanna take us to the right place / river. Also, on our final day before heading to the airport, we were promised a final morning game drive. We were supposed to meet by the car at 6am. But Ben our guide showed up at 8am!!!!!! 2 hours late on our FINAL day. And if we hadn’t called the tour operator asking where is he , for sure he would never even show up. We have lost so much time and viewing because of this. We always departed late in the mornings because he was late and sleeping. Missing out on the great migration/ crossing because of his lies and didn’t take us there. We have spent so much money on this trip and are so so so disappointed with this trip and operator. We made a complaint before flying back and met with the “owner” at the airport before departing and were promised a compensation for this. It’s been more than one month now and haven’t heard ANYTHING about this. Safari gates have really tricked us and fooled us and just taken our money for NOTHING. Even the owner / manager Rihal (also called Rocky) at flamingo hill camp where we spent the last night along with the rest of the staff there witnessed all this and was furious for our sake. Being 2 hours late on our last day and missing our SO much. This is the worst experience I’ve ever had with a safari tour. And being promised a compensation before flying back , but still haven’t heard ANYTHING.