Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 25
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 25 Reviews
Kathie   –  
Kenya KE
Visited: February 2024 Reviewed: Feb 12, 2024

Email Kathie  |  20-35 years of age  |  Experience level: 2-5 safaris

Well organised Company and trustworthy. I will recommend my loved ones and friends..
5/5

Very good company, drivers arrive on time, u pay the last payment at arrive. Thank you Touchwild

Elise   –  
United States US
Visited: June 2022 Reviewed: Jun 30, 2022

Email Elise  |  20-35 years of age  |  Experience level: first safari

Kenyan Safari Experts!
5/5

We had a phenomenal time with Wildtouch Safari! They were kind, accommodating, detailed, and ensured we enjoyed our experience in Kenya to the full! We stayed for 11 days - and unfortunately, were delayed by 12 hours upon arrival - they handled all of the logistical details and made jumping right into safari, a breeze. Our guide, Peter, was knowledgeable, funny, timely and always available to answer questions. I can't say enough about how great our experience was thanks to Wildtouch.

Lauren R   –  
United States US
Visited: February 2022 Reviewed: Mar 14, 2022

Email Lauren R  |  35-50 years of age  |  Experience level: first safari

Knowledgeable, helpful, kind, funny! 10/10!!
5/5

I’m getting emotional as I write this review because this was truly the most incredible experience of my life. TLDR version: don’t think twice, book this trip with Wildtouch Tours! The Kenyan people are the nicest in the world, and our expectations across the board were far exceeded.

Before I start the details I have to also celebrate Peter, our guide. You guys, this is the kindest man on the planet. He’s the driver you want for every reason but especially because he knows every other driver out there and they all love him. That made me feel so safe because it was apparent that even in the middle of absolute nowhere I knew there was a community who, thanks to Peter, all had our backs. Our troops motto was “IN PETER WE TRUST” and for good reason. He always had an eye out for the animals we wanted to see, would stop and ask other drivers what they were seeing to make sure we got the good stuff, and he had the best attitude no matter how early or how late it was. He kept the jeep clean for us daily with plenty of fresh water bottles If we wanted to sleep in, no problem. If we wanted a shorter game drive or longer game drive, no problem. He would say “the time is for you”, so there was never a stress about when or where to be. The time was for us. He was sweet, funny, incredibly knowledgeable, attentive, and safe! He would get us real close to some animals but he never let his guard down in case we needed to go. I was nervous being a few feet from giant elephants but after a day of seeing how he operated I never worried again. He made sure we were safe first at all times, even to the point where I asked him to come on the boat ride with us because I know hippos don’t play around, and at that point his presence let me know he’d hold the driver of the boat accountable with our safety, which he did end up doing as we got a little to close to a bunch of big hippos and babies. We got a flat tire with the hot air balloon company at five am and it was Peter who came to change it. Don’t know how he knew or where he came from but he was there. The guide can make or break this experience and Peter MADE IT! In Peter we trust!

Details: we were a group of six, and we all had many questions leading up to booking and Jacob was in constant communication for a couple months fielding questions, getting the ideas of our wants, and telling us all the steps to be ready to go, all before we had even paid him! I’m sure the money is great but we could tell early on it was about us and our experience more then anything Jacob. An example is we had an issue with the visas at the airport because delta was being dumb and I was on the phone with Jacob getting new visas processed while still at the delta counter. He was going to make it happen no matter what, even though it all turned out fine. We booked a seven day trip going to Amboseli, Lake Naivasha, and the Masai Mara. Come February we got our visas, travel vaccines, and Covid tests, and we were on our way. It was such a relief knowing all we had to worry about when we got there was money for drinks, souvenirs, GRATUITYS (plan to be generous as the service was amazing everywhere, and plan to be VERY generous with your guide because what they do for you on this trip is above and beyond in every way possible), and any excursions you want to take. We did all three offered on our trip: the trip to the masai village, the hippo boat ride on lake Naivasha, and the hot air balloon ride over the Mara.

We landed in Nairobi, and were met at the airport by a driver to take us to a nearby hotel. The following morning we were met by Jacob and our guide for the week Peter. After or orientation we were off! I loved the drives to and from the parks because we got to see so much of the Kenyan people, towns, and landscape. Amboseli was fantastic , giant elephants, herds of zebras, and my favorite was the monkeys and baboons who lived at our hotel. Gorgeous cold pool, massages, game drives, and the masai village in Amboseli.

Next was lake Naivasha. Gorgeous lodge, great food, hobbit style buildings that we slept in, hippos, and Topi’s in the back yard, and a night walking safari to see the giraffe and zebras in the front yard. It was INSANE! The boat ride is a must, the lake is spooky and cool. Soooo many hippos, pelicans, and storks. My only regret from the whole trip was not staying there an extra day.

Masai Mara, another gorgeous pool where you can hear the hippos talking from the nearby river. The river view was incredible, we saw a hippo take down a croc from the comfort of the bar balcony! Lions, foxes, Pumbas, hyenas, giraffe, topi’s, Cape buffalo, all the incredible birds, meerkats, mongooses, ostrich’s, a freaking leopard in a tree with her fresh kill, we saw it all!

On the ride back to Nairobi Peter took us to a look out to see the Great Rift Valley. He took us to plenty of curio shops to get all of the most incredible souvenirs too. Jacob met us at dinner that night in Nairobi and we shared our experiences and he was so happy to heard we’d had an amazing time. The two of them dropped us off at the airport and tears were had by all in having to say our goodbyes. WORTH EVERY PENNY!

Borja   –  
Spain ES
Visited: September 2020 Reviewed: Sep 28, 2020

Email Borja  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing experience thanks to great people
5/5

I just came back from a trip to Kenya with Wildtouch Tours and Travels and I have the feeling that this has been a perfect safari.
The organization was simply perfect, the parks were perfectly chosen to give us an idea of how varied and large Kenya is in terms of landscapes and fauna. And the things we saw were insane.
Really thank the Wildtouch tours team for all their management, kindness, understanding and, I could say, friendship, that they gave us throughout the trip. Not a single complaint, it was just great.
I highly recommend this agency to anyone who wants to do a safari in Kenya.

Carles   –  
Spain ES
Visited: September 2020 Reviewed: Sep 23, 2020

Email Carles  |  20-35 years of age  |  Experience level: first safari

My first amazing african safari of my life
5/5

As Jacob and Wilson well know, a few weeks ago they were the first time I was in Africa.
As a biologist and photographer, when I travel to look for animals, I always try to lower expectations so as not to get frustrated, because I know how difficult it is to locate certain animals. And WildTouch Tours And Travels surprised me and a lot. Their knowledge of the territory, the fauna, the customs and traditions of every corner of this amazing country that is Kenya made it possible for us to see things that in normal season would take months.
Obviously, the effect of the pandemic and the consequent decline in tourism around the world must also have influenced, but thanks to these incredible guides, we have been able to witness animal behaviors that I personally would never have imagined seeing beyond documentaries.
I can only say, thank you very much for this adventure.

Marta   –  
Spain ES
Visited: September 2020 Reviewed: Sep 22, 2020

Email Marta  |  20-35 years of age  |  Experience level: over 5 safaris

Unforgettable trip to Kenya
5/5

We returned a few days ago from an incredible 13 day trip through Kenya organized by Jacob and Wildtouch Tours. I have no words to describe all the feelings I have, but the first thing that comes to my mind is "thank you." Asante Sana Jacob and Wilson (our guide) for this magical and unforgettable experience. It has been very hard times due to the covid and border closures. Many moments that we thought we could not make this trip, many impediments, but finally we did it and the trip has been 10/10.

Once in Kenya, everything went smooth and easy thanks to Jacob's professional and friendly treatment and management. The whole tour was perfectly planned and we didn't miss a thing.
The choice of accommodations was perfect, adjusting to our budget but each and every one of them was incredible. And the food included during the tour was just perfect. We cannot ask for more.

Our guide Wilson went out of his way for us and found all the animals we asked for. We focus the safari on photography and Jacob and Wilson understood that from the first moment, leaving the camp always before sunrise and returning after sunset so that we had many hours of game drive and the best possible light for photography. It is a very tough schedule and we must thank them for all the effort they made for us.

The car, a van, is comfortable and spacious. It was in excellent condition and never caused any problems. In addition, Wilson always kept it clean and impeccable.

The route planning was unbeatable for 13 days. We started in Meru NP, then Samburu, Lake Nakuru and ended with 4 days in Maasai Mara. This way we enjoyed a very diverse fauna and many different landscapes. Thankfully we followed Jacob's recommendation to include Meru NP, a remote and wild park very different from the others, where we were completely alone in the middle of the wilderness!
And Maasai Mara, speechless. Wilson knows the Mara as if it were his home, all the roads and shortcuts and he finds lions without more cars around to sit alone with them, and spend the afternoon watching and photographing the cubs' games, avoiding the crowds of cars in other parts. No words to describe this.

In terms of planning, it was really all very easy. We started with WhatsApp messages with Jacob half a year before the trip and everything really flowed by itself. Jacob is a great professional, he doesn't take more than a minute to answer all my questions (and I must say that I had so many, all the time!). This was one of the first reasons that made me choose this company and not another, the fluency in communication at all times. I thank Jacob very much for this, since finally I must say that the choice was more than correct.

I must DEFINITELY recommend Wildtouch Tours and Travels to everyone who wants an unforgettable trip to East Africa. They are a serious, professional company that put the customer's interest first. And also, I must say that they are very friendly. Jacob is a wonderful person that I will never forget and that I hope to see again soon. I'm going to start thinking about a new trip with them for next year or the next. In fact, I can no longer imagine travelling to Kenya or Tanzania if it is not with them.
Thank you very much Jacob and Wilson for everything, I hope to see you again soon, and if you ever come to Barcelona, ​​here you have a house and a friend!

Brian Mwongera   –  
United Kingdom UK
Visited: December 2019 Reviewed: Jan 18, 2020

Email Brian Mwongera  |  20-35 years of age  |  Experience level: over 5 safaris

The ARK Aberdares by Jacob Munene
5/5

Fantastic experience visiting the Ark for the first time. The booking was done to perfection with the hotel making adjustments for our slightly delayed arrival for lunch. Our booking contact Jacob Munene keep us updated throughout and was in constant communication with the hotel. His services were 1st class

We enjoyed the experience there seeing 2 of the big five plus getting the thrill of sleeping in a game reserve. I would highly recommend it for a couple vacation if you want time away from the hustles and bustles of the city

Divya Patel   –  
United Kingdom UK
Visited: August 2019 Reviewed: Dec 10, 2019

Email Divya Patel  |  20-35 years of age  |  Experience level: first safari

Incredibe Safari Tour - thank you Wildtouch and Jacob!
5/5

Where can I begin? The safari holiday I went on this year with my husband was fantastic. If you are looking for a professional, respectful, welcoming and friendly safari operator- you have found one! From the initial communication months prior to our trip to the very last day of our trip, Jacob was incredible in organising our trip and catering to our every need. His level of service and communication was so brilliant, which is no surprise as after meeting him it is so clear that he is a hardworking, professional and lovely man. I came across Wild Touch Tours online and after contacting dozens of companies, not only was their price reasonable, Jacob stood out from all the rest. We were able to connect over Whatsapp shortly and used this for months to plan our trip. Through my many of messages, questions and changes in itinerary he always stayed professional, helpful and polite. We were greeted by Jacob at the start of our safari trip and also met him for lunch on the last day. Throughout this he communicated with us and if there were any problems which weren't even his fault (weather or traffic) he tried to make amends and accommodate us.

The safari was truly spectacular and was catered to what we wanted to see and our budget. We went from Nairobi- Amboseli- Nakuru- Masai- Navaisha- Nairobi. Each place we stayed was fantastic and our driver also was great.

Jacob also took time out to remind and assist us with visas, things to do in Nairobi and general travel tips. He treated us like friends and I am so happy that we met him. Thank you Jacob and if you ever visit London please get in touch. We will hopefully go back to organise another trip with him.

Divya and Monil

JACOB MUNENE: +254711266842

Reply from Wildtouch Tours and Travel
Reply from Wildtouch Tours and Travel
Posted on Dec 12, 2019

Dear Divya & Monil,

Thank you so much for this kind review. It was indeed a pleasure facilitating to your safari. I am happy i made more friends from London too. It was such a nice a time spent with you guys.

When i visit London i will surely keep in touch. I wish you happiness and blessings!

Asante Sana!

Dwarak Mukund   –  
India IN
Visited: October 2019 Reviewed: Nov 10, 2019

Email Dwarak Mukund  |  35-50 years of age  |  Experience level: over 5 safaris

An Unforgettable Trip- Amazing Experience with Wildtouch
5/5

We opted for an 8 days Wilderness Safari covering Amboseli, Lake Naivasha and Masai Mara.

We've had an amazing few days in Kenya starting with Amboseli, followed by Naivasha and finally wrapping up our adventure in the Masai Mara.

Everything was meticulously planned by Wildtouch and the entire trip proved to be an amazing experience.

Right from the time we stepped out of the airport and till we got in back to the airport after our holiday, Wildtouch ensured that we were well taken care of throughout the trip.

The safari tour has indeed been one of the most beautiful experiences we've ever had and we would like to Thank Mr. Jacob Munene from Wildtouch who ensured that everything went according to plan.

Wildtouch ensured that we had a premium experience and Jacob created a wonderful itinerary based on our requirements. Wildtouch has been very punctual, prompt in response, extremely professional and ensured that we were well taken care of at all times.

Our accommodation couldn't have been better. We were given the best resorts to stay with amazing service. We being vegetarians had enough and more options and loved the spread of the food in all the resorts that we stayed in. The staffs in the resorts were very kind and friendly, the setting was idyllic and the food was very tasty.

Both our guides (Moses and John) for the game drives were fantastic. They were great conversationalists, polite and very professional. They knew their way around and ensured that we had excellent game drives.

Jacob kept in touch with us throughout the trip always checking if were comfortable.

Our Kenya trip has been fabulous, unforgettable and filled with adventures.

My wife and I would like to thank Jacob for his professionalism, friendly attitude and creating a magical holiday for us.

We highly recommend and vouch for Wildtouch in creating an awesome experience. We will for certain be holidaying again with Jacob & Wildtouch in the future.

Thank you.

Dhruvank Vaidya   –  
India IN
Visited: June 2019 Reviewed: Jul 17, 2019

Email Dhruvank Vaidya  |  35-50 years of age  |  Experience level: first safari

Memorable Kenya trip with Wildtouch Africa
5/5

We found Jacob of Wildtouch through Safari Bookings. From the time we first connected, Jacob has been most responsive and forthcoming. It was his speed of response, openesss to adjust to our schedule and requirements and overall transparency, that made us decide to do our safari with him. He also booked really spectacular hotels for us, which enhanced our travel experience manifold.

Kenya wildlife is spectacular. The trip organised for us made sure we went to the best of parks and were able to see all the animals up close. Our guide, Ben, was extremely friendly and knowledgeable.

The kids loved the food and the hotels that were booked and all of us enjoyed the trip immensely.

I think the trip would not have been half as enjoyable if it were not for Jacob and his entire team at Wildtouch. For that, thanks a lot. I have not stopped referring him to all my friends ever since we came back.

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 0
  • 3 star 0
  • 2 star 0
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