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Average User Rating
4.7/5

Rating Breakdown
  • 5 star 14
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 1

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Marion   –  
Canada CA
Visited: February 2023 Reviewed: Feb 18, 2023

Email Marion  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Marion and not that of SafariBookings.
You can not trust this person
1/5

I am very disappointed by this company. We arrived in Tanzania full of excitement and with the best intentions to share my adventure with local people. It is why I trusted Rewald Moshi to organize our Kilimanjaro summit.

The issues we had with Rewald and his team:

- The company doesn't accept transfers. We had to travel from Canada to Tanzania with $6000 US cash on us. After talking to many people and other companies while we were traveling in Tanzania, we learned the legitimate companies accept transfer.

- Issues in communication. We asked Rewald to add one day for acclimatization, to increase our chances of summitting Kilimanjaro. He replied thumb up on our what's app group. When we arrived we realized he didn't add the 7th day. After reading many websites saying our chance to summit will increase if we spend 7 days on the mountain (5 up 2 down, we texted Rewald asking if we could add one day, he replied yes it will be $270 per person. We paid the extra day because our goal was to summit. After 2 days on Kilimanjaro our guide told us the extra day we paid was to go down, not to go up. We were so disappointed, what is the goal to add an extra day if not to go up and take our time to acclimate. We decided not to spend 3 days going down and asked for a refund minus the salary for the guides and porters. We didn't want the team to be penalized because of the issue in our communication with Rewald. After a long conversation Rewald refunded us $70 per person. So we paid $200 for a day we didn't do just because of poor communication.

- one of the big scams on Kilimanjaro is the team adds a porter on the last day when it is time to pay the tips. We spent 6 days making sure we talked to all our team and learned the names of everyone. On the last day we were tired and when it was time to pay the tips the team sang and danced for us. While I was paying the tips I realized someone I didn't know was in the line of porters. I gave him money thinking I never saw this guy the last 6 days but I was not 100% sure so I gave him a tip (and I Trusted Baraka, our guide). We were missing one person for the tips. We were so confused and sorry for missing one so very quickly we grabbed more cash to pay an extra person. On the way back I was thinking how odd the situation was. I showed the photo of the misterious porter to the other porters asking his name and no one knew his name. When I showed to the guide, Baraka, he said it is Steve the cooks assistant but he left because he is going somewhere else tomorrow. Everyone was so uncomfortable and the energy changed. After googling we learned of the scam of the extra porters at the tips ceremony. Advice ask the name of all the team on the first day to make sure you have the same amount of people when you pay tips.

- we paid to Rewald's friend $30 to get a sim card. Not sure if it was a good price but because we lost trust in him not sure we are not sure

- no oxygen or radio on the mountain. After talking to many guides they all told us we have oxygen and radios if anything happens. Better to ask before choosing your company to make sure you will be safe on the mountain.

I am mad and disappointed by Rewald Moshi and Baraka. We trusted them and they saw us as money on legs, nothing more. I am glad we didn't do the safari and other activities with them.

Check out Tanzania Choice Safari and nomad exploration tours for a way better experience.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 14
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 1
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