Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 18
  • 4 star 0
  • 3 star 0
  • 2 star 1
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 20 Reviews
Peter   –  
Czech Republic CZ
Visited: March 2018 Reviewed: Aug 19, 2018

Email Peter  |  50-65 years of age  |  Experience level: first safari

Extremly friendly, proffesional and reliable
5/5

Communication fast, service was excellent and very very friendly

Reply from Budget Safari Zanzibar
Reply from Budget Safari Zanzibar
Posted on Sep 11, 2018

dear Petr and your team
We are content that we could play a part in making your safari with us to Selous. Hopefully you will visit again

Thanks again
Biubwa

Ramos   –  
Portugal PT
Visited: August 2018 Reviewed: Sep 7, 2018

Email Ramos  |  35-50 years of age  |  Experience level: first safari

An adventure to come back
5/5

It will always be in my memory the first adventure in the savannah and I want to thank the Bugdet Safari Zanzibar for the guide, hotel. Everything 5 stars. Congratulations

Reply from Budget Safari Zanzibar
Reply from Budget Safari Zanzibar
Posted on Sep 11, 2018

Dear Ramos
It was really a pleasure to plan your safari trip with us
Thank you very much for your compliment we are happy that you were satisfied

Your review flatters us for which we thank you

Biubwa

Alcina Teixeira   –  
Portugal PT
Visited: August 2018 Reviewed: Sep 7, 2018

Email Alcina Teixeira  |  35-50 years of age  |  Experience level: first safari

I loved the safari!
5/5

Browsing the internet, and after reading favorable reviews, I opted for Budger Safari Zanzibar which presented impeccable service. I had a few email contacts before the trip, who was very helpful and quick in answering my questions. On the appointed day, they punctually picked us up at our hotel. The safari started around 12 o'clock in the open vehicle, and we were able to see many animals. At the hotel it was all 5 star. Thank you for your professionalism. I recommend.

Ibrahim Ernaz   –  
United Kingdom UK
Visited: August 2018 Reviewed: Sep 8, 2018

Email Ibrahim Ernaz  |  65+ years of age  |  Experience level: first safari

Excellent
5/5

A great experience.
Staff kind , attentive
A memorable stay.

Reply from Budget Safari Zanzibar
Reply from Budget Safari Zanzibar
Posted on Sep 11, 2018

Hi Ibrahim

Thank you very much for your great review and your time to write for us.

We are pleased that we could be part of your safari experience.

Hope to see you again in future

Vesna   –  
Croatia HR
Visited: September 2018 Reviewed: Sep 23, 2018

Email Vesna  |  35-50 years of age  |  Experience level: first safari

Tent was de luxe, food perfect, guides funny, polite and informative, saw many wild animals up close
5/5

Worth every penny. An out of this world expirience.

Julia   –  
Germany DE
Visited: September 2018 Reviewed: Sep 23, 2018

Email Julia  |  20-35 years of age  |  Experience level: first safari

Unforgettable experience!
5/5

The safari tour was well prepared and we had an amazing time. The team was very helpful.
I would book the tour again anytime and can recommend it.

Laura   –  
Tanzania TZ
Visited: October 2018 Reviewed: Oct 28, 2018

Email Laura  |  50-65 years of age  |  Experience level: 2-5 safaris

Efficient and cost effective service, great choice of acommodation.
5/5

Perfect. everything organised digitally, great for a busy working client. Agent accessed better prices than I could via internet research. also great for last minute plans and options.

Robina   –  
Germany DE
Visited: October 2018 Reviewed: Dec 19, 2018

Email Robina  |  20-35 years of age  |  Experience level: over 5 safaris

Great 1 day Flight Safari to Selous Game reserve from Zanzibar
5/5

The trip was excellent from A-Z. The organisation by Budget Safari was great, we were in touch via whats app up front, they sent me the offers, i paid the trip online up front. The pick up from the hotel was on time and we had a very careful diver. At the airport we were welcomed by staff from Budget Sfaari handing us the flight tickets. The flights with Auric Air were also excellent. The game drive in the reserve was really nice, eventhough its a day trip during high noon we saw a lot of animals including Lions and loads of hippos which was my personal pleasure as Selous has lots of water. We enjoyed a beautiful lunch in the open of the game reserve.

I can highly recommend booking this trip with Budget Safari, its defeinitely value for money, a great price and a wonderful 1 day experience, particulalry if you have not done many safaris before.

Ola knutsson   –  
Sweden SE
Visited: November 2018 Reviewed: Dec 24, 2018

Email Ola knutsson  |  65+ years of age  |  Experience level: over 5 safaris

A very good tour operator
5/5

We travelled on safari to Ruaha 3 days . This was our 6 th time with this company . Very efficient and reliable .
Thank you Biubwa !

Shannan   –  
United States US
Visited: January 2019 Reviewed: Feb 1, 2019

Email Shannan  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Shannan and not that of SafariBookings.
The pilot left us at the Selous Game Reserve
1/5

We booked the safari through our hotel Fruit and Spice Wellness Resort. We arrived on time at the departure airport in Zanzibar for the one day safari to Selous. The airplane was to make several stops to drop off and pick up passengers before we got to Selous, but our expected arrival time was 8:55am. We took off and got to the first stop. Upon arrival we saw that the transportation for the first group being dropped off was not there. We were in the middle of nowhere and there was no cell reception. The pilot tried to contact someone but didn't have any luck. We waited 90 minutes in the heat for the transportation to arrive. Once they picked up the passengers we got back on the plane to make the rest of the stops. Due to this significant delay, we did not arrive at Selous until 11:45. This full day tour was now a half day tour since we had to be back by 4:15pm.

Our guide was great and we got to see lots of animals. He did his best to make sure the trip was entertaining and that we weren't disappointed. In doing all of this, he did not get us back to the airstrip in enough time. We arrived just in time to see our airplane preparing for take off. The people at the reserve began to jump up and down to get the pilot's attention but he did not stop. At 4:45pm the pilot left and we were stranded at the game reserve.

After lots of calling around we were finally able to agree to have them take us to Dar Es Salaam. It is the closest city with an airport but it is also an 8 hour ride, with the first four hours spent on unpaved dark roads. We rode for four hours in a safari Jeep through primarily wooded areas. After four hours we arrived at a village and met up with another driver who took us to Dar Es Salaam, which was another 4 hours.

The tour company was very apologetic and arranged for this transportation. They also arranged for us to stay in a hotel across the street from the airport since we had an early flight back to Zanzibar. We needed to get back early because we were flying to Dubai and didn't want to miss our departure flight. Consequently, our Zanzibar hotel had to pack all of our things and check us in for our flight home.

The hotel in Dar Es Salaam was maybe 2 stars and served its purpose for the night. We were covered in dirt and bug bites from the first portion of our trip but the bathroom was not one you wanted to take a shower in and they only gave us one towel. We sat in the hotel room for 5 hours before it was time to leave for the airport. Luckily we made all of our flights, the hotel in Zanzibar did a wonderful job packing us up, and we showered and slept once we got to Dubai.

I was really looking forward to the safari. Being left there with no contingency plan by the tour company was completely unacceptable. I would not recommend this tour company under any circumstances. We were fortunate to make it out but there were so many things that could have gone wrong. Our driver for the day was super nice and the villagers that provided us with food and water and blankets for our 8 hour ride were lovely.

Reply from Budget Safari Zanzibar
Reply from Budget Safari Zanzibar
Posted on Feb 14, 2019

Dear esteemed customer
Thank you for reviewing us,
We are a small company, operating since few years on the safari business. Specialized in short terms safaris and daily package to the Selous as well as other parks . In our short time we had more that 5000 safari customers that enjoyed our service. and is the reason fruit and spice choose us for their trip
We are really sorry for the bad experience that you had, and we really want to express our most sincere apologies.
On a safari package as the one you did there are a combinations of multiple factor that can make that experience memorable or a mess, (unfortunately it has happened to you).
Airline company has apologized for the delay they had but unfortunately there were some unpredictable factors that joined in (we will forward their mail to you ).
The basic point is that once they landed at the first airstrip with the plane in the ground the clients which suppose to drop their car were not there, and due to a tower communication failure, the pilot could not communicate neither with their operation centre neither with clients . He decided to wait rather than taking off and trying something else.
Basically you should have started your Game drive latest by 09.00am , instead the driver had to wait for you to arrive till 11.30 .
As you said the driver did his upmost to make sure you’d enjoy your trip, and I assure you that all drivers and guides and camp managers that we work with, always do their upmost to make sure the guest get an unforgettable experience. But unfortunately in your case he’s actually the one to blame not understanding that he had do his upmost to make sure you didn’t miss your flight back to Zanzibar .
We tried since morning to make sure we could delay a bit your return flight, in consideration of the delay on the way in to the Selous . But unfortunately the airline company could not change his scheduled flight.
All flight operation for this type of aircraft in this country have to be done in day light.

However, the circumstances Budget Safari was going extra miles to make sure you don’t miss the flight back home and started the efforts to manage your departure with fly Dubai, we tried to hire the charter flight but due to that time small plane could not be authorised to fly from Selous Game Reserve, The decision come across in solving the challenge was to arrange a driver from Selous to Dar es salaam and booked flight from DAR/ZNZ next morning to connect your flight at 0900hrs with fly Dubai also we were contacted with the team of Fruit and Spice Hotel to seek your permission to pack all of your staff to bring them next morning to Zanzibar Airport for your departure.

Regarding accommodation in Dar Es Salam. as much you we tried but was only option to avoid missing the morning flight due to road traffic jam in the city.

Again we are really sorry for all you experienced and kindly accept our apologies

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 18
  • 4 star 0
  • 3 star 0
  • 2 star 1
  • 1 star 1
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