Zambezi Expedition, Victoria Falls
Zambezi Expedition Travel and Tours
- Located In:
- Size:
- 5-10 employees (Founded in 2016)
- Tour Types:
- Small & medium group tours (Mid-range & luxury)
- Destinations:
- Price Range:
- $100 to $600 per person per day (USD, excl. int'l flights)
Reviews
GR
Email Sideris | 50-65 years of age | Experience level: 2-5 safaris
Friendly and polite
Good organisation, value for money with however last minute change of hotels upon arrival (one of which with downgrading). In addition be aware of a 3% card service fee in case you don’t have cash with you…
NL
Email Gianmaria | 20-35 years of age | Experience level: 2-5 safaris
Nice but improvable value for money
Good-meaning agency, especially Silence who took a lot of care of us pre-departure, and we went during the green season
Overall a few critical points we observed:
1. the list of payed add-ons has low value for money, and we believe it catered specifically to a particular type of (red, white & blue) tourists
2. We don’t understand why so many meals were excluded: they could add it on top of the Safari package price for an additional +10% difference, a risk we feel not worth the major extra bother of autonomy imposed onto the customers itself.
3. WhatsApp comms with the agency didn’t work while on tour, relied on agency guide on tour (when available). Had to arrange to a cab ourselves go for dinner in VFalls, owing to miscommunication.
4. Little proactivity from agency guide on tour, available mainly when prompted, clarity with briefing can improve significantly.
5. Overall, it’s quite poor in terms of game drives, we added 2 extra bringing the total to 4 drives, to extract maximum wildlife exposure time. The game drives plan per se needs revisiting, as they planned a jeopardisingly-late departure at 8am instead of common practice ~5.30-6am for a morning game drive. We also felt that 2 days in VFalls were too many as we only cared for the falls there.
6. On the bright side, the Hwange Safari Lodge accommodation was magnificent and highly recommended for a stay, and the last-mile guides (on game drives, at the falls, on the Zambezi cruise) were very well prepared, kind and available.