Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 92
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 93 Reviews
Gary T.   –  
United States US
Visited: January 2024 Reviewed: Jan 31, 2024

Email Gary T.  |  50-65 years of age  |  Experience level: first safari

Memorable Northern Circuit trip
5/5

Being based in Arusha, Gilmag Safaris was easy to deal with and responsiveness by email or WhatsApp was faster than any other tour operator I approached for quotes on a 7-day trip on the Northern Circuit. Paid for the customized trip by credit card with a modest surcharge. I met the owners, Gilbert and Mary. They were friendly and helpful, making sure I got to Arusha Airport for a flight to Seronera airstrip. An email miscommunication about what I wanted in the itinerary was quickly corrected. Everything promised in Gilmag Safari’s proposal was delivered. Praise for my guide Mbasha cannot be lavish enough. Mbasha is knowledgeable about the wildlife, an expert driver on roads others were not handling well, and a great traveling companion for my solo trip.

Sylvanus   –  
United States US
Visited: July 2022 Reviewed: Jul 24, 2022

Email Sylvanus  |  65+ years of age  |  Experience level: over 5 safaris

Excellent Safari Tour Operator
5/5

Gilmag Safaris – Amazing Trip in Tanzania
What an amazing experience this trip was! I have been wanting to do this for a while and a work trip to Tanzania gave me that kick to finally do it. Me being a planner, I researched a lot of tour companies and Gilmag Safaris received overwhelming positive feedback. Everything was very thoughtfully planned, from pick-up time and what to expect through on arrival, to sleeping accommodations, dining, etc.
Nickson, our tour guide while in Tanzania, was fantastic. He was so knowledgeable and was very patient with us and the hundreds of questions that were asked. During the tours he gave us plenty of time to explore the local markets, Tanzanite Experience, which was greatly appreciated. From a scale of 1 to 10, the trip itself was a 10, but Nickson made it a 15!
Over the course of our 8 days trip, with his wit, wisdom, encyclopedic knowledge, care, compassion, and sense of humor, Nickson became family. If you are fortunate enough to get Nickson as your guide, you are in for a special treat.
In Serengeti, I would highly recommend staying at Tanzania Pure Tented Camp and not a hotel. It is set in a beautiful location and the tents are very comfortable and showers are more than adequate.
I would definitely recommend Gilmag Safaris, and thank you, Nickson, for sharing your amazing country with us!

Mary and Jeff F.   –  
United States US
Visited: June 2022 Reviewed: Jun 22, 2022

Email Mary and Jeff F.  |  50-65 years of age  |  Experience level: first safari

Wonderful Experience!!!
5/5

As my husband and I are looking though the pictures we took on our Gilmag Safari we are still in awe from our wonderful safari experience. Only in our dreams did we think that we could see the wildlife in the national parks that we traveled to in Tanzania (Lake Manyara, Tarangire, Ngorongoro Crater, and the Serengeti). Our eyes will never see the same way again!!! Lions, cheetahs, leopards, elephants, giraffes, hippos, crocks, buffalos, a multitude of birds, and the Serengeti Migration!!! So many beautiful scenes, landscapes and sunsets!!!

A big THANK YOU to Mary, Gilbert, and of course Nickson our safari guide. The planning of this safari was easy and Mary worked with us to customize our trip to fit our budget. The Land Cruiser safari vehicle was comfortable without any mechanical problems... everything was flawless and not even an hiccup in the itinerary. The lodges and camps were amazing and more than what we expected. The food was plentiful and delicious.

I would highly recommend Gilmag Safaris if you are planning a safari trip to Africa. It will be a journey of a life time and one that we will never forget!!!

Kaz&Tos   –  
United Kingdom UK
Visited: September 2021 Reviewed: Oct 6, 2021

Email Kaz&Tos  |  20-35 years of age  |  Experience level: first safari

Amazing Safari with Gilmag
5/5

Myself and my husband booked with Gilmag for our honeymoon. We were picked up from Kilimanjaro and then travelled from there to Tarangire, Ngorongoro, Serengeti and Lake Manayara. It was such an amazing experience! The Gilmag team - Mary and Nickson, were so exceptional. Mary's communication was clear and detailed from the beginning giving confidence that everything was well planned. Nickson, our, tour guide was so knowledgable and dedicated to making our safari experience exceptional, which it was. Thank you to the Gilmag team for giving us unforgettable memories, I would highly recommend for anyone looking for a professional service with a friendly and dedicated company.

Timothy Vincent   –  
United States US
Visited: October 2020 Reviewed: Oct 5, 2021

Email Timothy Vincent  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing Safari experience in Tanzania
5/5

The period prior to the booking of our trip was a real struggle as we couldn't decide the right tour operator to travel with, since there are so many offers but without guarantee. I inquired about the safari and received a very detailed and encouraging reply from Mary. She was very detailed and precise. Gilmag Safaris was very accommodating and worked to ensure I had the itinerary I asked for. Mary was very helpful and accommodating with our changing schedules.
We arrived in Tanzania the day international travel resumed after multiple reschedules. I did a 7 day private safari in Tarangire, Manyara, Ngorongoro and Serengeti. Nickson was my guide. He was knowledgeable, entertaining, and lots of fun! Nickson has an eagle eye to see unique animals and the big cats! He loves what he does!
I highly recommend Nickson, and Gilmag Safaris team. We had the time of our lives.

Kayla   –  
United States US
Visited: July 2021 Reviewed: Aug 10, 2021

Email Kayla  |  20-35 years of age  |  Experience level: first safari

Organized and reliable adventure of a lifetime
5/5

We traveled with Gilmag Safaris in Tanzania for our honeymoon. We had the best experience possible working with them! Mary was helpful and responsive right from the start. We did the bush to beach safari where we got to game drive around three different areas before ending with a few relaxing days in Zanzibar. All our accommodations were clean and comfortable with fantastic food. Our guide/driver spoke fluent English (and Italian). He was so knowledgeable about the wild life and local culture. He used his expertise about the area and the radio to make sure we got to see everything we wanted to see! Gilmag Safaris has excellent communication through email and WhatsApp and designs the best trips to the most incredible places.

Lenn Enzo   –  
Belgium BE
Visited: July 2021 Reviewed: Jul 27, 2021

Email Lenn Enzo  |  35-50 years of age  |  Experience level: first safari

The Service offered exceeded our high expectations!
5/5

My wife and I had been planning this trip for years and finally took the leap. Gilbert and Mary were absolute delight and the level of service, thought and care they have put into their company is second to none. Everything was thoroughly explained to us before the trip via email and when we arrived we were made to feel highly welcome. Mary customized our trip based on what was important. Tarangire, Serengeti and the Ngorongoro Crater are not to be missed!! We stayed in a combination of lodges and tented camps and the accommodation provided a great variety of food. In Tarangire National Park, we stayed at Tarangire Safari Lodge, a beautiful spot overlooking the river. In Serengeti we stayed at The Hippo Trails Camp and at Ngorongoro Lion's Paw Lodge in Ngorongoro Conservation Area; all with breathing views and excellent customer service.
Our Driver Nickson was exceptional in his knowledge and his enjoyment of being with his clients. Nickson is an extremely experienced guide and aa great person with real sense of humor. His knowledge of the trails and animals cannot be matched. Our 8 days with Gilmag Safaris, was nothing shot of everything we had wanted . We came on the trip with high expectations and our expectations were greatly exceeded.

Venessa Alessandra   –  
Spain ES
Visited: July 2021 Reviewed: Jul 9, 2021

Email Venessa Alessandra  |  35-50 years of age  |  Experience level: first safari

Well organised and responsible.
5/5

My fiance and I booked the all inclusive VIP Package. After getting some initial information, and after many comparisons with other recommended Safari Tours Companies, I chose Gilmag Safaris. The staff is very knowledgeable and the best part was Vivian who was helping us craft our trip was very responsive- usually emailing back within 30 minutes or less.
On arrival at Kilimanjaro airport we were warmly welcomed and driven to our hotel at the foot of kilimanjaro mountain. Our resort was all inclusive and we had nothing to worry about.
The places chosen to stay were terrific- the Camp/Lodges are right in there in the most pristine and central regions of the National parks, and very-well maintained and full of the most delicious food and terrific hospitality. Great choices made by Gilmag Safaris!!!
My favourite, being the Ngorongoro National Park with its evergreen trees and stunning breathtaking views. The other places were also really great. We had an enthusiastic and knowledgeable tour guide, Gilbert who taught us so much about the parks, animals and the birds. What a fantastic time we had! If this is your one and only opportunity to visit Tanzania, don't even hesitate about paying extra for safari because it is absolutely worth it.
As a conclusion I would say that I strongly recommend Gilmag Safaris. They are fabulous company; well-run, and clearly cares about customers and their satisfaction.

Carson Wesley   –  
United Kingdom UK
Visited: June 2021 Reviewed: Jul 4, 2021

Email Carson Wesley  |  20-35 years of age  |  Experience level: first safari

A diamond in Safari Planning
5/5

I really can't say enough about the service Gilmag Safaris provided to us on this outstanding adventure. The scheduling, arrangements and the safari itself went like clockwise. My friends and I booked a private tour with Gilmag Safaris at the beginning of June, and had an absolutely incredible time! We planned on doing the northern circuit of Tanzania and Zanzibar for 15 days/14 nights, spending time at Serengeti National Park, Ngorongoro National Park, and Tarangire National Park during our trip. Communication with Mary prior to the actual trip was faultless, and pick up from the airport and Gran Melia was on time.
Our guide, Ally was truly remarkable, with a great sense of humour and an uncanny ability to predict animal behaviour. We saw all the top attractive places. Everywhere we drove we were surrounded by huge numbers of everything you would expect to see in the Serengeti. We saw lions every day we were in the bush. Wildebeests in their millions!!! It was like being in the middle of a "National Geographic" wildlife adventure.
The people were friendly and always ready to give a smile. I left a piece of my heart in Tanzania, and I hope I get the chance to go back there and if I do, I will definitely use Gilmag Safaris again.

Rodrigo   –  
Australia AU
Visited: June 2019 Reviewed: Jun 29, 2019

Email Rodrigo  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing experience with Gilmag and Gilbert (our guide), we cannot recommend them enough.
5/5

Probably the best tour company in our 4 month Africa trip.
Some of the reasons:
- Very affordable package compared to all other safari companies offering the same. They are a local company that started 3 years ago looking to build their profile.
- Excelent Serena hotels and we had a free hotel upgrade (+$100 more expensive)
- Very customizable Safari, we had the option to select full days or two half days. Full days was mostly our choice so we could get further away from the camps.
- Gilbert took us to non-tourist areas in Serengeti (research area). We saw +10 cheetahs and lions in one day.
- Very experienced guide, Gilbert had +7 years experience. He had great communication with other guides that gave him an advantage finding animals (lions, leopards, cheetahs).
- The car quality was excellent.

In summary, we feel really lucky to have picked up this company for our safari.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 92
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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