Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 62
  • 4 star 4
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-4 of 4 Reviews
E and C   –  
Canada CA
Visited: December 2017 Reviewed: Mar 26, 2018

Email E and C  |  50-65 years of age  |  Experience level: 2-5 safaris

A Memorable Experience
4/5

We booked a private 2 week luxurious Gorilla Tour. With our prior extensive travel experiences, we would classify our tour with Gorilla Tours in Uganda, as less than luxurious.
Our communication with Virgo and the organized itinerary was great.
The accommodations were clean and the Nature Lodges were wonderful. The ambiance created with evening campfires and the ability to hear the sounds of the local wildlife close by, we enjoyed immensely. The convenience of having an ensuite shower(sometimes outdoors!) and bathroom facilities gave us the feeling of “glamping”. A four course meal was served every evening and we found the servings generous. We would have felt better to have the option of a smaller serving size, with an offer of more, if needed.
On the Gorilla Tours web site they advertise: Drive around in the best 4WD Toyota Land Cruisers......
The vehicle breakdowns and tire repairs totalling 6 events disappointed us. We would recommend the company develop a protocol prior to sending a vehicle out to ensure it is road worthy and has the necessary equipment to change a tire. A jack that is too small and nothing flat to put the jack on, when on a bumpy dirt road, requires creative interventions.
In our opinion, it is imperative to have protocols in place that allow drivers to function well, especially to stay awake while driving. When sending a mechanic to repair our broken vehicle it resulted in unsafe driving the following day, due to the driver being responsible for picking up the mechanic at 3am. We appreciate the efforts to not interfere with our itinerary, however a replacement driver would have been safer.
We’d recommend requesting the drivers mentioned in other people’s 5 star reviews, as we had challenges with communication with our driver and there appeared to be a lack of knowledge pertaining to what we saw. We appreciated his knowledge of birds.
Overall our amazing adventure of seeing the rare and awesome mountain gorillas and many other animals and birds in beautiful scenery, resulted in a memorable experience in Uganda that we would highly recommend to others.

Ernst Jäger   –  
Germany DE
Visited: August 2017 Reviewed: Oct 22, 2017

Email Ernst Jäger  |  65+ years of age  |  Experience level: over 5 safaris

Experience in the heart of Afrika
4/5

1. The boat trip to the Murchison waterfalls could be combined with the hike. The guide with the vehicle would have to pick up the group at the top of the cases. The return trip was too long and too dull.
2. The boat trip into the delta should take place with a suitable boat and not with a fishing boat. For the duration of time, a suitable seat is mandatory.
3. An additional day could be scheduled in Murchison N.P.
4. The drive from Fort Murchison to the next accomodation, chimpazee guesthouse was too long. An extra night is absolutely necessary.
5. One day may be canceled in Queen Elizabeth N.
6. Crater Bay Cottages should no longer be approached. The cleanliness in the wet area of ​​the rooms used by our group was catastrophic. Due to fungal attack and pollution the wet area was only conditionally usable. We were not showered. The more regrettable, because the accommodation with a few small things can be graded. Cleanliness in the accommodations is a must.
7. In only two overnight accommodation was possible with credit card.
8. It should therefore be possible to book half-board or full-board accommodation.

A very special thanks to Ronnie, who was very hard-working. Great compliment and very warm greetings. The attached pictures I ask to transfer to him.



Thank you for an extraordinary trip and cordial greetings to Uganda

Guy   –  
Belgium BE
Visited: January 2017 Reviewed: May 25, 2017

Email Guy  |  50-65 years of age  |  Experience level: first safari

A nice experience!
4/5

Nice experience, very professional.
PS: do not underestimate the wild aspect of the 'jungle': I wore simple sneakers, but on moment I stood in an ants nest and then I regretted not TTY have worn something more appropriate! ;-)

Elizabeth Visited: May 2015 Reviewed: May 18, 2015

Amazing tour including good office support and great driver during the trip
4/5

We love Uganda and very much appreciated the flexibility by Gorilla Tours to pick us up from Mukono.
Ronald was a competent driver and very pleasant and knowledgeable company.
We will definitely keep coming back to Uganda

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 62
  • 4 star 4
  • 3 star 1
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Gorilla Tours, not SafariBookings