Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 71
  • 4 star 4
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 76 Reviews
Anna & Michele   –  
Italy IT
Visited: August 2026 Reviewed: Aug 23, 2026

Email Anna & Michele  |  35-50 years of age  |  Experience level: over 5 safaris

Unforgettable
5/5

An unforgettable trip
We organized the trip with Gorilla Tours after finding excellent reviews online, and we can only confirm them.
Jennifer organized a wonderful, comprehensive tour, where we saw diverse landscapes in a country we had underestimated.
We had chosen Uganda solely for the gorillas, but instead it turned out to be a marvel, with ever-changing landscapes that left us speechless.
Our drivers/guides, Moses and Wilson, were fantastic, always available and available for our every request.
The hotel and location exceeded our expectations, and no problems with food (always with due care), cars, etc.

Trust them, and you will never forget this trip.

Thanks again, Jennifer, Moses, and Wilson.

Hugs 💚
Anna & Michele

(automatic translation from Italian)

Reply from Gorilla Tours
Reply from Gorilla Tours
Posted on Sep 28, 2026

Dear Anna & Michele,

Thank you for choosing Gorilla Tours and for sharing your experience with us.

It was a pleasure having you on the road and we’re very happy to know that our team was able to make your journey smooth and enjoyable from beginning to end. We’ll certainly pass your kind appreciation on to Jennifer, Moses and Wilson.

We truly appreciate the trust you placed in us and the opportunity to show you more of what Uganda has to offer. Thank you as well for recommending us to other travellers.

We hope to welcome you back to Uganda someday for another adventure.

Warm regards,
The Gorilla Tours Team

Constantijn   –  
Netherlands NL
Visited: July 2026 Reviewed: Aug 5, 2026

Email Constantijn  |  35-50 years of age  |  Experience level: 2-5 safaris

Great service, great value for money, safe driver and perfect lodges
5/5

I booked a quite last-minute private 12-day tour in Uganda. From day 1, the contact with the company was swift and clear. They could really customise my itinerary to my liking. The entire tour then was a really great experience. Fred (my driver and guide) is a safe driver, and he is a very experienced guide. On various locations, he really put in extra effort to make my trip an even better one. With his help, I saw the Big Five and the special tours to the chimps, gorillas, and golden monkeys I will remember forever.

The big safari jeep was perfect and a luxury for a private trip. All locations were really special and luxurious. Some with ‘just’ great views and in Queen Elizabeth NP with a view on hippos, crocs, and elephants. Food and beds were also great. With no exception, all lodge staff was really amazing.

A special mention for my stop in Lake Mburo. I was afraid this would be just a slow stop on the way back to Entebbe. But the foot-safari in the afternoon and the morning game drive were a perfect end to my trip.

Any good trip to Uganda that also includes a gorilla permit will never be cheap. But I think my trip was absolutely great value for money.

Reply from Gorilla Tours
Reply from Gorilla Tours
Posted on Sep 28, 2026

Thank you for choosing Gorilla Tours and for taking the time to share your experience.

We’re especially pleased to hear that everything came together so well, particularly as your trip was arranged within a relatively short time. Fred will be very happy to receive your appreciation and we’ll make sure your kind words reach him.

We also appreciate your trust in us to create a private journey around your interests. It’s always rewarding for our team when guests leave with lasting memories and feel that the experience was worth what they invested in it.

Thank you once again for travelling with us. We hope Uganda will stay with you for a long time and we would be delighted to welcome you back in the future.

Warm regards,
The Gorilla Tours Team

Hans   –  
United States US
Visited: May 2026 Reviewed: May 24, 2026

Email Hans  |  50-65 years of age  |  Experience level: 2-5 safaris

Very professional tour operator with outstanding guide!
5/5

We did a 9 day/8 night trip that included chimps in Kibale, Queen Elizabeth National Park, and some hiking in the Rwenzoris. We did a custom trip that was somewhat complicated in several ways, but executed very well by the company staff. They gave very good suggestions and were extremely prompt and professional in their replies.

Our guide, Norbert, was outstanding! He is an excellent driver (the roads we encountered were oftentimes quite challenging), extremely knowledgeable, and always friendly and welcoming. We really enjoyed having him as our guide and would definitely request him in the future.

Our accommodations were very good in all locations. We particularly liked Snow Heights Lodge in the Rwenzoris. The tented lodges at Bush Lodge in Queen Elizabeth and Kibale Forest Camp in Kibale Forest National Park were both really nice. The food at those lodges was good, but is a set menu. The portions are not large. Would have preferred to have at least 2 or 3 choices for lunch and dinner and larger portions for the price.

Overall, we had an excellent experience. We were extremely impressed with the beauty and people of Uganda. It is an incredible place to get to visit!

Reply from Gorilla Tours
Reply from Gorilla Tours
Posted on Sep 28, 2026

Thank you for travelling with Gorilla Tours and for taking the time to share your experience.

We’re very pleased to know that the planning and arrangements worked well for you, especially with the more detailed requirements of your trip. Norbert will certainly be happy to hear your appreciation and we’ll make sure your comments are shared with him.

We also appreciate your honest feedback regarding the meals. Comments like these are useful to us as we continue working with our accommodation partners and looking for ways to improve the overall guest experience.

It was a pleasure having you with us and we’re glad you had the opportunity to experience Uganda beyond the safari itself. Thank you for your trust and for recommending Gorilla Tours. We hope to have the pleasure of welcoming you back one day.

Warm regards,
The Gorilla Tours Team

Alice Lee   –  
Singapore SG
Visited: March 2025 Reviewed: Mar 24, 2025

Email Alice Lee  |  50-65 years of age  |  Experience level: 2-5 safaris

All in One service Tour Operator
5/5

I booked the trip online and communicated with Jennifer, her responses were very efficient. Payment was done online and I was ready to go.
My driver/guide Francis pick me up on time from my hotel in Kampala, he is very professional and took care of all the payments which ever that is included in the package. He also make sure that I made it to the boat tour at lake Mburo as the departure time has changed. It was really an excellent trip, I have got the best room with the best view in both accommodation, the company also owned the hotels that I used in Bwindi and Mburo National Park. It was excellent! For a solo female traveler, this is really the best option!
I join a group of 6 people for the Gorilla hike, we were lucky to see the gorillas 1.5hr in the trek and we spent 1hr just observing them and following them. I also had a chance to walk with the giraffe, there is nothing I would ask for. Thank you so much for organizing my trip.

Reply from Gorilla Tours
Reply from Gorilla Tours
Posted on Sep 28, 2026

Thank you for choosing Gorilla Tours and for sharing your experience with us.

We’re delighted that everything went smoothly from the initial planning through to the end of your journey. Francis will be pleased to know that his care and attention helped make your trip comfortable and stress-free.

It’s also wonderful to hear that you felt well looked after throughout your stay. We put a lot of importance on making sure our guests can simply enjoy their time in Uganda while our team takes care of the arrangements behind the scenes.

Thank you for placing your trust in us for your solo adventure and for your kind recommendation. We truly appreciate it and hope to welcome you back to Uganda for another memorable experience.

Warm regards,
The Gorilla Tours Team

Amanda   –  
United States US
Visited: January 2025 Reviewed: Feb 5, 2025

Email Amanda  |  35-50 years of age  |  Experience level: 2-5 safaris

Unforgettable Gorilla & Chimpanzee Tour – A Life-Changing Experience!
5/5

Our 5-day, 4-night tour with Gorilla Tours was absolutely incredible! From start to finish, everything ran smoothly, and we couldn’t have asked for a better experience.

A huge shoutout to our guide, Moses, who was truly exceptional. He was the perfect guide—extremely knowledgeable, kind, and helpful throughout the journey. His passion for wildlife and deep understanding of the region made the experience even more special.

The highlights of the tour were, of course, seeing the chimpanzees and gorillas up close. Words can’t describe how breathtaking and humbling it was to witness these incredible creatures in their natural habitat. It was truly a life-changing experience!

I would highly recommend Gorilla Tours to anyone looking for an unforgettable wildlife adventure. Everything was well-organised, and the team went above and beyond to ensure a fantastic experience. I would 100% do it again—thank you for an unforgettable trip!

If you’re thinking about booking—do it! You won’t regret it.

Reply from Gorilla Tours
Reply from Gorilla Tours
Posted on Sep 28, 2026

What a wonderful review to receive!

Moses will be especially pleased to know that his knowledge, kindness and enthusiasm made such a difference to your journey. We know how much a guide can shape the experience, and it’s always rewarding to hear when that connection is felt by our guests.

We’re also very happy that the arrangements came together smoothly and allowed you to simply enjoy the experience. Encounters with chimpanzees and gorillas are incredibly special, and we’re glad you chose to experience them with us.

Thank you for putting your trust in Gorilla Tours. And if you do decide to return for another adventure, we’ll be very happy to have you back on the road with us!

Warm regards,
The Gorilla Tours Team

Rhode   –  
Netherlands NL
Visited: December 2024 Reviewed: Jan 3, 2025

Email Rhode  |  20-35 years of age  |  Experience level: 2-5 safaris

Perfect trip
5/5

We really enjoyed our trip with gorilla tours. Our driver Donah (Donna) was a really nice lady, she told us a lot about the nature, animals and it was a pleasure with her! The comfort and service was very good.
We have seen a lot of beautiful things we will never forget! Thanks!

Reply from Gorilla Tours
Reply from Gorilla Tours
Posted on Sep 28, 2026

It’s lovely to hear that you had such a memorable time exploring Uganda with us.

Donna will be happy to know that you enjoyed having her along for the journey. Her role is not only to get our guests from one place to another, but also to help them understand and appreciate what they encounter along the way, so your words will mean a lot to her.

We’re glad you felt comfortable and well taken care of throughout the trip. Most of all, we hope the memories you made in Uganda stay with you for a very long time.

Thank you for travelling with Gorilla Tours and we hope our paths cross again someday.

Warm regards,
The Gorilla Tours Team

Luca de Varda   –  
Italy IT
Visited: July 2024 Reviewed: Jul 30, 2024

Email Luca de Varda

11/10 tour and service
5/5

Best experience ever.

From day 1 Gorilla Tours 10/10. Anette is super responsive and helped us with every question. The lodges are extremely beautiful , the car brand new and well equipped and the itinerary well structured.

But the real additional value was our guide Grace. She told us so much about herself and Uganda and always went above and beyond to make us have a great experience. She is so solar and funny, took us to local restaurants and even got us the best rangers in the national parks so we always had amazing experiences with the animals. Grace is a truly beautiful person.

Will recommend this agency and definitely come back myself.

Reply from Gorilla Tours
Reply from Gorilla Tours
Posted on Sep 28, 2026

This is such a special message to receive. Thank you for taking the time to share it with us.

Anette and Grace will be absolutely delighted to read your words. It sounds like Grace became much more than a guide during your time in Uganda and that personal connection is something we value deeply. We’ll make sure she knows how much you appreciated her warmth, humour and effort throughout the journey.

We’re also glad that the arrangements, accommodation and vehicle all contributed to a comfortable experience. But ultimately, it’s the people you meet and the moments you share that stay with you and we’re happy Grace helped make your time here so memorable.

Thank you for recommending Gorilla Tours and we’ll be very happy to welcome you back whenever you’re ready for your next Ugandan adventure.

Warm regards,
The Gorilla Tours Team

Stefanie & Torsten   –  
Germany DE
Visited: April 2024 Reviewed: Jun 21, 2024

Email Stefanie & Torsten  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing experience with Gorilla Tours
5/5

It was our first time in your beautiful country, and it was an awesome time for us. We are so impressed.
Thanks a lot for a perfect time in Uganda!
You and your team did a great job! Thanks! Everything was organized very well.
A special thank you to Fred, he was a great driver and guide!
We will definitely recommend your beautiful country to our friends and tell them about our trip.

Reply from Gorilla Tours
Reply from Gorilla Tours
Posted on Sep 28, 2026

It’s wonderful to know that your first visit to Uganda left such a positive impression.

We’re grateful that you trusted our team to be part of your journey and we’re especially pleased that Fred made such a good impression along the way. We’ll be sure to pass your appreciation on to him.

Knowing that you felt everything was well taken care of gives our team great satisfaction. More importantly, we’re happy that you’re leaving Uganda with memories you’ll be sharing with others that is one of the nicest compliments we can receive.

Thank you for travelling with Gorilla Tours and we hope Uganda welcomes you back again in the future.

Warm regards,
The Gorilla Tours Team

Belén Orgeira   –  
Spain ES
Visited: May 2024 Reviewed: May 27, 2024

Email Belén Orgeira  |  35-50 years of age  |  Experience level: 2-5 safaris

A perfect trip
5/5

My experience with them has been perfect. I contacted them because they are one of the first tourism companies in Uganda. From the first moment the attention was fast and efficient, resolving my doubts at all times.
They made me a 12-day itinerary around the country in which I was able to visit the most important national parks.
I have experience in going on safaris and I have been super happy with them. The hotels they chose for my mid-range budget were excellent.
The guide who accompanied me was 10 (Wilson) and by the way an ax looking for leopards.
I would repeat without a doubt.

(automatic translation from Spanish)

Reply from Gorilla Tours
Reply from Gorilla Tours
Posted on Sep 28, 2026

We are glad you gave us the opportunity to plan your time in Uganda, especially with your previous safari experience.

Wilson will certainly enjoy hearing that his eye for spotting leopards stood out! It’s those little moments in the vehicle, when a guide notices something that others might easily miss, that can make a safari particularly rewarding.

We’re also pleased that the itinerary and accommodation choices worked well for you and suited what you were looking for. Hearing that you would happily do the journey again is a wonderful compliment to the whole team behind the scenes.

Thank you for travelling with Gorilla Tours and for sharing your experience.

Warm regards,
The Gorilla Tours Team

Magali   –  
Austria AT
Visited: November 2023 Reviewed: Dec 14, 2023

Email Magali  |  50-65 years of age  |  Experience level: 2-5 safaris

Our expectations were exceeded!
5/5

An excellent company. 18 days full surprises. We had a lot of fun with Donah our driver. How can anything else be with the queen of road? We recommend this company 100%!!!

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 4
  • 3 star 1
  • 2 star 0
  • 1 star 0
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