Reviews

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Radu P (instagram: wayfarer_traveling)   –  
Romania RO
Visited: February 2019 Reviewed: Feb 20, 2019

Email Radu P (instagram: wayfarer_traveling)  |  20-35 years of age  |  Experience level: first safari

Great communication and admirable efforts in providing your best safari experience!
5/5

I chose Moorland Safari to provide a 3 day safari tour (Serengeti, Tarengire, Ngorongoro Crater). Before arriving we communicated over email and whatsapp, they were always receptive and answered to all of my questions in no time. They were explaining everything, the whole plan, itinerary etc. from the very beginning.

They deserve more than 5 stars because they even did their best to solve one small issue that suddenly appeared and which was out of their fault - some customers that should be part of the next day safari group did not show up at the airport without any notice in advance. Alii (great thanks for all your efforts, man) was awake all night to find alternative solutions and make the necessary arrangements so that everything goes as planned. They even paid good money from their own pocket to cover all the costs and not affect in any way our safari plans. The cook was amazing, preparing delicious food, the driver Eazy had 15 years experience in safari and was an excellent guide for us.

They are quite new in this business but with services like these, they will have a great ramp up soon. So do not hesitate to choose them and book through MOORLAND SAFARIS!

Cheers to Nasr and Alii! All the best guys!

Thanks,
Radu

Kim Dsouza   –  
Kuwait KW
Visited: June 2019 Reviewed: Jun 9, 2019

Email Kim Dsouza  |  20-35 years of age  |  Experience level: first safari

So well Organized and a Memorable Experience!
5/5

Firstly Thank You Nasr! I had booked tickets last minute and was so confused with all the safari options available. He was straight to the point, Detailed, mentioned all content in the itinerary in the first email sent and this is what we loved about the tours! The Safari was amazing ans we spotted the Big 5 thanks to our amazing Guide Rocky and the food was beyond delicious! 3 meals a day, Camping overnight in the outdoors and friendly companions. We couldn't ask for anything more! Thank You So Much

- Laurent & Kim - June 2019

Babora Julie   –  
Argentina AR
Visited: February 2021 Reviewed: Apr 16, 2021

Email Babora Julie  |  20-35 years of age  |  Experience level: 2-5 safaris

Very well organised safari trip
5/5

It was a unique wonderful and a memorable safari experience. It was a well organised trip, covering Arusha, Tarangire, Serengeti national parks. Ngorongoro crater was excellent and we saw a black rhino. It also included Lake Manyara. Excellent choices. Lodge was exceptional, like a five star hotel. Well located with a Mountain View. Good selection of meals, including breakfast.
The driver, was very good, safe driver, does not need a sat nav. His colleague driver from a different company got lost for two days! Luca was very knowledgeable. In short. It was a brilliant safari trip. We will recommend to others without any doubt.

Howie   –  
China CN
Visited: October 2024 Reviewed: Oct 29, 2024

Email Howie  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Howie and not that of SafariBookings.
Last minute hotel change and no refund for hotel difference
2/5

The night before our tour after receiving our full payment, agency informed us of the hotels for our tour, two-thirds of which were different from the hotels we had initially confirmed. The point is that when we booked our trip more than three months ago, agency clearly wrote the hotels to be stayed at and broke down our total cost into each individual item, including the hotel cost of $3,210. Therefore, it is reasonable for us to know the actual cost of the changed hotels and ask for a refund of the difference, if any. However, when we asked agency to provide the relevant invoice, agency only provided an invoice for one hotel and then never responded again.

They never explained the reason for the hotel change. We had booked and paid a deposit more than three months in advance, but never received notice until the night before our trip. One of the hotels that was in the nature reserve was replaced with one in a town, so we had to spend an extra half day on transportation instead of game-driving. Most importantly, when we wanted to know the actual cost of the hotel, they responded with ignorance and silence.

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 38
  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 1
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