Reviews

Average User Rating
4.6/5

Rating Breakdown
  • 5 star 37
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 2

Sort By: Date Most Helpful 1-2 of 2 Reviews
Daniel   –  
Germany DE
Visited: March 2024 Reviewed: Mar 5, 2024

Email Daniel  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Daniel and not that of SafariBookings.
Horrible experience, I wouldn't advice to book
1/5

Only book with this company if you want a nightmare in your holiday. We booked a day trip to Kilimanjaro using Machame route and this was our horror story: The driver and guide were totally unprepared and picked us up in arusha, shortly after we ran out of fuel as they had forgotten to tank and had to send someone to get fuel by foot.. followed by a tire adjustment , a lunch pickup that they had not arranged prior to be ready, and 2 speeding tickets due to the reckless driving trying to recover time, the original 2h drive to Kilimanjaro took actually 4h, arriving late to start the hike. To our surprise we got to marangu gate rather than machame, getting a totally different tour that the one advertised, without prior alignment. Once there, thinking the nightmare was over, we went up the first base with a guide who did not speak a single word nor guided us on the way, you are better off alone! Yet the worst part is once we started to head back down and it started to rain.. it was pouring, making the roads in the mountain totally muddy and slippery, so we wanted to wait a bit till it was less rainy and safe, yet the guide (Chris) insisted we could not wait as we needed to get to the gate before 6pm as otherwise they would had been charged an extra fee (when for starters we arrived late due to their lack of preparation).. this made us risk our safety and go down the slope totally pouring, which ended in us falling several times and all our belongings/electronics getting damaged. Only book with them if you want a terrible operator that does not care about your safety, please do yourself a favour and look for another operator as there are many available with the same rates , dont put at risk your safety.

kade   –  
Australia AU
Visited: October 2022 Reviewed: Apr 8, 2023

Email kade  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of kade and not that of SafariBookings.
terrible
1/5

I am a seasoned traveller - I have never written a poor review - but this company has a lot to learn - poor communication - out sorsing trips - different group members every day - and being forgotten to be picked up on departure day to incur considerable cost to get a new flight with not even asorry - vague promise for reimbursement - nothing

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 37
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 2
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