Reviews

Sort By: Date Most Helpful Rating 31-40 of 106 Reviews
Aria   –  
United Kingdom UK
Visited: July 2021 Reviewed: Aug 24, 2021

Email Aria  |  35-50 years of age  |  Experience level: 2-5 safaris

"They delivered all the promises as advertised and Mr Nelson my guide/drive was professional"
5/5

Nelson is one of the nicest people I have met!. He was so friendly and patient. Was a pleasure to travel with him. He is a good driver,answered all our questions and took care of everything we needed. A real professional!
If you're looking for a luxury tour,I recommend this tour operator!

Freddie   –  
United Kingdom UK
Visited: February 2021 Reviewed: May 24, 2021

Email Freddie  |  65+ years of age  |  Experience level: over 5 safaris

"Better than expected"
5/5

We planned our tour to see Gorillas in Uganda and Doreen was so helpful. It was 3 days trip but we really enjoyed. What really surprised us more was guide Nelson .He was the best guide we have ever met on any tour across the world.

He was very knowledgeable and so friendly.some of the activities we did weren't even on our package list.
We would really recommend that you plan all your Ugandan trips with Hail tours Uganda.
Thank you Doreen and Nelson for making our tour much memorable.

Altar   –  
United Kingdom UK
Visited: February 2021 Reviewed: Mar 17, 2021

Email Altar  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional, quality,value.
5/5

What I can say ,is hail tours is the best tour company, with best guide called Nelson and the best 4×4 tourist vehicle. They took me to the best tour destinations with the best luxurious hotels & lodges with favourable price rates in accordance with my budget .Don't hesitate to book your trips using Hail tours uganda as a tour company.

Sarah   –  
United States US
Visited: November 2018 Reviewed: Dec 26, 2018

Email Sarah  |  under20 years of age  |  Experience level: first safari

Very nice operator, great communicator, and funny!
5/5

Very well planned out, and enjoyable. Great tours, and quite a lot of fun.

Chris&Olga   –  
Germany DE
Visited: July 2022 Reviewed: Jul 23, 2022

Email Chris&Olga  |  50-65 years of age  |  Experience level: 2-5 safaris

amazing holiday in an amazing country - thanks to Hail Tours
5/5

We just returned from our 15 day trip to Uganda with Hail Tours. Friends had recommended Doreen and I must say it was a perfect match.
Doreen did everything possible to cater for our individual requests and the result was an individual tour, that was extraordinary. After South Africa and Namibia (both were self-driven), this was our third safari and I must say it was by far the most authentic one. Uganda does have the necessary infrastructure for a nice and comfortable holiday (if you don't count the roads :-)), but is fortunately still lacking the downsides of mass tourism. The lodges were all very nice an comfortable and offered tasty and good food. Usually my stomach is pretty shaky, when I go to foreign contries, so I was a bit worried at first, but it turned out, that that was no problem at all. The local food, which we tried on several occasions, is cooked so long , that its not only tender, its also ready for "western stomachs". And every coupkle of meters you'll find stands with fresh fruit ranging from mangos to pineapples, bananas, ...
An absolute highlight for us was the Gorilla Trekking in Bwindi. Getting face-to-face with those primates without a fence, glas or anything else in between is an astonishing adventure. It's not cheap, but parts of the money go to the local communities thus saving the surroundings of the gorillas. The result is, that the overall population has increased again over the last 10 years.
Our driver and guide Gerald was also amazing. He seemed to know half of Uganda and whenever we arrived at a national park, he was immidiately in contact with the locals and knew right away which spots to go to and which not. And whenever we wanted a sudden change in the plan, he accomodated for that.
Bottom-line: For anyone planning a trip to Uganda, I can only recommend Hail Tours and Doreen without hesitation. While it is a small company, it offers an excellent and very personal service and what I also find very impoertant: The money you spend, stays in the country and thus helps the development of the country and the locals (we've seen first-hand, that that is the case with Doreen).

Omri   –  
Israel IL
Visited: June 2022 Reviewed: Jun 25, 2022

Email Omri  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing trip in Uganda with Sande
5/5

I had 4 days tour - Queen Elizabeth, Murchison Falls and Ziwa Sanctuary.
The plan was amazing. Sande (the guide) was planning it very carefully and professionally, he tried to adopt it to my interests and schedule.
He was very flexible and considering. Helped me to discover everything i wanted and also helped with costs saving and good accommodations / food.
Sande did a great job and we even were lucky to see lions in Queen Elizabeth and Murchison.
Will definitely book with them again.

Omri.

Rosy   –  
United States US
Visited: September 2021 Reviewed: Nov 3, 2021

Email Rosy  |  20-35 years of age  |  Experience level: first safari

Once in a lifetime experience!
5/5

4-Day Gorilla Trekking with Scenic Beauty of Bunyonyi

My husband and I did this tour along side our driver Gerald and the owner Doreen. It was truly an amazing experience one that we shall never forget! Definitely something that everyone should have on their bucket list is to do the gorilla trekking! there is nothing in the world like it!!! We did the “midrange” and the accommodations were great and the food was amazing!

Our driver Gerald was so friendly and funny! We spent the entire tour laughing!! And Doreen is so kind and also hilarious!

I was 1000 times recommend this tour company!!!

We hope to visit again one day!

Elena Che   –  
Russia RU
Visited: October 2021 Reviewed: Oct 30, 2021

Email Elena Che  |  35-50 years of age  |  Experience level: over 5 safaris

The best service in Africa I had . Very intelligent driver , good lodges and the best Gorillas treck
5/5

The best service in Africa I had . Very intelligent driver , good lodges and the best Gorillas trecking , I saw them in 1 meter from my face .

Berdine   –  
Germany DE
Visited: August 2021 Reviewed: Oct 3, 2021

Email Berdine  |  35-50 years of age  |  Experience level: over 5 safaris

"Everything more than perfect!"
5/5

I have been in Africa for more than 5 times but what Hail tours gave me was outstanding , unique and unforgettable. The hotels were perfect with comfortable accommodations! I hope to make it a gain with them in future.

Doreen was very flexible and always available to discuss my ideas , helping me to build the tour that I wanted ,which was really cool.
The guide, Gerald was amazing, smart, showing a lot of knowledge and respect for the animals, responsible,polite and driving carefully. He was always available in helping me. I definitely recommend this tour company for a safe and enjoyable safari !!

Julie   –  
France FR
Visited: August 2021 Reviewed: Aug 30, 2021

Email Julie  |  35-50 years of age  |  Experience level: 2-5 safaris

"Best safari for ever"
5/5

My friends and I had the best safari in Uganda. The quality of services were perfect. Our Guide Gerald was very professional, fun and friendly.
we loved the accommodations and food in all the hotels that we used. Everything was perfect and enjoyable
I highly recommend them!!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 98
  • 4 star 7
  • 3 star 0
  • 2 star 1
  • 1 star 0
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