Reviews

Sort By: Date Most Helpful Rating 11-20 of 24 Reviews
Ole Kimotho   –  
Kenya KE
Visited: April 2019 Reviewed: Aug 16, 2019

Email Ole Kimotho  |  20-35 years of age  |  Experience level: first safari

I travelled with ultimate african safaris and it was awsome
5/5

It was an awsome experience. I enjoyed it very much.

Kristyn   –  
Kenya KE
Visited: April 2019 Reviewed: Aug 16, 2019

Email Kristyn  |  20-35 years of age  |  Experience level: 2-5 safaris

very exploitative and fun
5/5

the communication was effective on every detail or changes expected,the services were upto my expectations and i got to learn and enjoy the trip thanks to tour guide.It was comfortable and very accomodative.

Irene   –  
Kenya KE
Visited: April 2019 Reviewed: Aug 16, 2019

Email Irene  |  20-35 years of age  |  Experience level: 2-5 safaris

Very efficient, Truthful on their services.
5/5

The communication between me and Ultimate African Safari was timely and they responded on time and with all the information i required. the Safari was awesome and quite memorable and I would choose them again and again. I highly recommend them for any tour.

daina mukami   –  
Kenya KE
Visited: November 2018 Reviewed: Aug 16, 2019

Email daina mukami  |  20-35 years of age  |  Experience level: 2-5 safaris

First Class Experience
4/5

The Ultimate African Safaris takes care of you from your booking. There is no back and forth with the Safari tour as have experienced with other tour companies. Honesty for is a key principle as its exhibited in their business.
I am a happy customer with their services. A tour company that goes beyond its mandate to cater for its guests.

Eunice Mirigo   –  
Kenya KE
Visited: March 2018 Reviewed: Aug 16, 2019

Email Eunice Mirigo  |  20-35 years of age  |  Experience level: first safari

Very kind and the way he handled our entire experience with proffesionality is just amazing...
5/5

Everything was perfect....can't wait to be back again and have the same experience.

Wawira Mwaniki   –  
Kenya KE
Visited: May 2019 Reviewed: Aug 22, 2019

Email Wawira Mwaniki  |  20-35 years of age  |  Experience level: 2-5 safaris

cost friendly and well planned fun filled day-tour!
5/5

personally experience was great, from dates been communicated in good time before the event for planning purposes, and activities described been executed as promised.

Karani Ndumbi   –  
Kenya KE
Visited: August 2019 Reviewed: Sep 7, 2019

Email Karani Ndumbi  |  35-50 years of age  |  Experience level: over 5 safaris

Absolute professionals and world class customer service, thumbs up guys
5/5

Perfect ,well coordinated and top notch customer service
Good Job Mr Munene

Jack Mativo   –  
Kenya KE
Visited: May 2019 Reviewed: Sep 9, 2019

Email Jack Mativo  |  20-35 years of age  |  Experience level: 2-5 safaris

Professional Staff who always values customer satisfaction
5/5

Well coordinated staff ,attention to detail.Ultimate African Safaris have the best rates ever.
It was an amazing experience for Me.A big thank you to all the staff!!!

Magdaline   –  
Kenya KE
Visited: November 2018 Reviewed: Sep 10, 2019

Email Magdaline  |  35-50 years of age  |  Experience level: 2-5 safaris

They are amazing and very knowledgeable.mr George was a great tour guide and offered a great service
5/5

The service is amazing and lovely team.
I will always go on a safari with ultimate safari's

Chandan Gurukar   –  
India IN
Visited: September 2019 Reviewed: Nov 1, 2019

Email Chandan Gurukar  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Chandan Gurukar and not that of SafariBookings.
A not so good experience. What was promised and communicated on mail and whatsapp, was not delivered
3/5

The communication with George was very good via email and whatsapp. The itinerary that we both agreed on was not followed. As soon as the balance of the payment was done before the journey, things were changed randomly. I had specifically asked George to start with a night at Nakuru and then 3 nights at Mara. The plan was reversed without being informed. After 2 nights in Mara, we were informed that we would be heading out to Nakuru and Naivasha for a day each. I had to put my foot down and show them the itinerary which clearly said 3 nights at Mara. The driver obliged and put us into another van. In 5 days, we changed 3 vans and drivers which was a put off. Also, the camps and lodges I had specifically asked for and agreed upon by them, was changed. Although luckily, we ended up being in a good camp. Unfortunately the lodge at Nakuru was pathetic, to say the least.
The safari itself was a fantastic experience. Maasai mara has to be seen to be believed. The sheer vastness of land exclusively for animals is something that blew us away. Will surely make it a once a year affair.

Reply from Ultimate African Safaris
Reply from Ultimate African Safaris
Posted on Nov 2, 2019

Dear Chandan,
Please accept my deepest apologies for the changes made to your Itinerary. This was a group joining safari and as you can remember, i remained in constant communication with you until the end of your safari. We have since done away with Group Joining safaris because of some of these challenges that you mentioned and we are now focused on Private Safaris where you get a more personalized experience with your own Guide through out the safari.
Once again Am deeply sorry for this, and i take full responsibility and as a result Group Joining tours is something we have completely scraped from the company.
Thank you

Average User Rating
4.8/5
Rating Breakdown
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  • 4 star 2
  • 3 star 1
  • 2 star 0
  • 1 star 0
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