Reviews
Email Mel | 35-50 years of age | Experience level: 2-5 safaris
AVOID this unethical company
There are many honest and ethical tour companies in Tanzania and Impatiens Tours is definitely not one of them. I use to consider Enock and Yesaya friends so didn't hesitate to book there vehicles for a humanitarian aid project. When the trip had end I was promised my money back for months and 6 months later still have not received a cent. Initially they blamed DPO saying they never got the money, they stated they had reported the problem to the Tourism police but when asked for a copy of the paperwork they never sent it. Turns out it was all lies. They do have the money and due to massive unpaid tax bill there bank accounts have been frozen according to Yesaya. No idea if even that is true. Do not trust these guys and don't spend a cent with them. If they will happily take money from a humanitarian project operating in Arusha to help locals they will not hesitate to keep money off unsuspecting tourists. Avoid this company at all costs!
US
Email Sam | 20-35 years of age | Experience level: first safari
The best.
Communication was as good as it could be due to international barriers.
Service from day 1 to the last day was excellent.
The tour company exceeded my expectations.
Very professional and flexible.
Reply from Impatiens Tours
Posted on Mar 25, 2019Thank you Sam for taking your time to write us an honest review. Thank you for sharing your experience with us and the other people reading this. We are very glad that we met your expectations and we made your stay with us comfortable. As a company that is our number one goal. It was an honor hosting you. Pass our best regards to your family!
Thank you very much.