Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 14
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 14 Reviews
Aysha   –  
United Arab Emirates AE
Visited: December 2019 Reviewed: Dec 3, 2019

Email Aysha  |  35-50 years of age  |  Experience level: 2-5 safaris

Very good experience... Christine was very good in coordination and follow up.
5/5

Communication, Service.. all lived up to our expectations...Safari van was neat and well kept..tour guide Jason did his job well...he made sure we spot maximum animals possible...

Marcia   –  
United States US
Visited: December 2019 Reviewed: Dec 19, 2019

Email Marcia  |  20-35 years of age  |  Experience level: first safari

Amazing experience, excellent service, highly-skilled guides
5/5

I am beyond happy that our first trip to Africa & Kenya was with Donwel Tours. Christine is so sweet and passionate about the industry, and it blows my mind that she takes the time to greet and send off every tour. Our guide and driver Charles was the absolute best. His knowledge of the animals and culture was extremely helpful, and his eagle-eyes ensured that we saw every animal on our list (minus the rare Black Rhino, of which there are only 40 left). Plus, he did some advanced-level driving on some of the rides. The rains the week before did a number on some of the roads, and Charles’s driving was truly impressive on some the tougher roads.

All of the resorts were beautiful with great staff and great food. Lake Navaisha is beautiful and definitely worth seeing. The Maasai Mara is more beautiful than you can imagine. Seeing all of the elephants gave me great joy. The hot air balloon ride was amazing, and definitely worth the money.

We spent some long rides in the car, but that is expected when you’re traveling throughout a country. If you live in Texas, then you’re familiar with the long rides between cities lol.

All-in-all, the trip was a wonderful experience for our first African trip, and we definitely plan to do more tours with Donwel in the future. Thank you Christine & Charles for a divine experience.

Terrence G.   –  
United States US
Visited: December 2019 Reviewed: Dec 24, 2019

Email Terrence G.  |  20-35 years of age  |  Experience level: first safari

Awesome Experience!
5/5

My family and I spent 7 days and 6 nights in the beautiful country of Kenya. Our travel agent arranged our trip with Donwel Tours (https://www.donweltoursntravel.co.ke/) owned by Mrs. Christine Moseti.
On arrival, we were greeted by Christine & her husband in Nairobi and taken to the Hilton Garden Inn where we stayed the night. During our stay in Kenya, we lodged at the following places: The Sarova Shaba Game Lodge - Safari Lodge in Shaba National Reserve in Samburu; Sopa Lodge near Lake Naivasha; and The Mara Serena Safari Lodge (Maasai Mara Game reserve) in Narok.

Charles, our tour guide was amazing! He was friendly, polite, and knowledgeable about the animals and Kenyan History. His "eagle eyes" helped us to see most of the animals native to the area: Baboons, Lions, Cheetahs, Antelopes, Gazelles, Waterbucks, warthogs, ostriches, Hippos, Dik Diks, Giraffes, Leopards, and many more. The only animal we did not get to see was the Rhino, which unfortunately are few.

We were also able to visit one of several Maasai villages. The Maasai showed us around their village and explained to us the customs, culture, and history of the Maasai people. It was truly a great experience, and we definitely plan to use Donwel tours again in the near future. Asante Sana Christine!

Terrence

Rajeev Singh   –  
United Arab Emirates AE
Visited: November 2019 Reviewed: Dec 31, 2019

Email Rajeev Singh  |  35-50 years of age  |  Experience level: first safari

Fantastic holiday @ Nairobi Kenya.
5/5

I can say our itinerary was perfect. We had a fantastic holiday in Nairobi Kenya. We started in Maasai Mara at Enkorok Tented camp for 1 night, then spent 2 nights in Mara Triangle, relaxing and exploring the wild life and preserved ancient town. We finished our tour staying at Nairobi. Our vacation provided a blend of knowledge / culture of Maasai family and relaxation in the green environment.

All arrangement / everything that we asked for was fulfilled beyond our expectations by *Donwel Tours & Travel. *Our chauffeur guide *(Nimrod) & Christine* our tour manager was so knowledgeable and friendly, they made the whole experience thoroughly enjoyable and stress free. We are back with many fabulous memories.. I would thoroughly recommend *Donwel Tours & Travel *to be experienced by other travel group.

Cheers ! Rajeev Singh

Brandi   –  
United States US
Visited: December 2019 Reviewed: Jan 17, 2020

Email Brandi  |  35-50 years of age  |  Experience level: first safari

Best tour group ever- Trip of a Lifetime
5/5

I really don’t know where to begin, because the entire trip was so thoughtfully, and thoroughly planned out that I have nothing but praises for all involved. This was my first international and trip to Africa as a whole, but because of this wonderful experience, I do plan to visit again. The entire experience was amazing. The game drives were outstanding, and our driver, Charles was the best. He was very knowledgeable, and had eyes like an eagle when in can you spotting the animals. Christine called in to check on us throughout the trip, and even came to bid us farewell at the airport for a debriefing. She was so engaged, excited, knowledgeable, thoughtful, and sweet. We saw all of the animals we wanted to see and then some. The only one we missed was the almost extinct

Riley   –  
Maldives MV
Visited: March 2021 Reviewed: Mar 11, 2021

Email Riley  |  35-50 years of age  |  Experience level: first safari

Wonderful experience start to finish
5/5

We had the absolute best time with Ken. Very organized and thoughtful. Zero issues and everything planned out but not a rigid schedule. Would recommend to all friends and family (and i have )

Samina Hussain   –  
United States US
Visited: February 2021 Reviewed: Apr 14, 2021

Email Samina Hussain  |  20-35 years of age  |  Experience level: first safari

Most Memorable Honeymoon Experience!
5/5

Jumbo! For our first honeymoon we decided to visit Kenya, and undoubtedly it was an experience of a lifetime. The day we landed we were greeted by Christine, who helped us with our complete package and made sure we had a wonderful time whilst in Kenya. Our driver Victor was also very friendly, and we had a fun time visiting Amboseli National Park, Masai Mara Game Reserve, Giraffe Manor, and Lake Navaisha with him. We witnessed some incredible sight of Lion, Cheetah Hunting, Night Safari and our most interesting find was the leopard that Victor helped us locate. Giraffe Manor was also one of the most memorable experience, surely a must visit while in Nairobi. We were also taken to the Carnivore restaurant and Masai Village that was an incredible experience too. Staying at Eagle Camp and Sarova was great as well. On our last day our covid test was taken well care off and Christine and Victor dropped us off to the airport and made sure we had all our documents and everything ready for a safe flight back to Dubai. We also learned some Swahili language on our trip and that was fun. Will surely remember this experience forever, and can't wait for another Safari soon!!!. Asante Sana.

Manish Soni   –  
United Arab Emirates AE
Visited: August 2021 Reviewed: Aug 29, 2021

Email Manish Soni  |  35-50 years of age  |  Experience level: first safari

Professional & Reliable Team/Company
5/5

My whole hearted recommendation for Donwels Team including Christine & The assigned Guide Kenneth Kamau.
This was a 10 day Trip with my family including 2 kids of 8,11 yrs.
Christine ensured every details of the planned trip/itinerary was perfectly organized including hotel selections, meals with specific requirements.
Everything was perfectly crafted by Christine , The nominated guide Kenneth was extremely professional and patiently replied to my inquisitive kids reg nature and wildlife’s , he also ensured that we saw each and everything in the forest, including the big 5, hunting activities we were never disappointed during the game drive. He was also a. Very responsible driver as we had to travel Long distances, overall we convered around 2000kms
Thanks Christine & Kenneth for making our trip memorable

Shirish   –  
United Arab Emirates AE
Visited: July 2021 Reviewed: Oct 10, 2021

Email Shirish  |  35-50 years of age  |  Experience level: first safari

Wonderful Kenya & wonderful people
5/5

Travelled on a Kenyan safari in July 2021 with 4 adults and 2 kids with Donwel travels and had an amazing experience, not just on the safari itself but working with Christine from Donwel in preparation for the trip and during the trip. Christine was always prompt in answering all our queries before arriving in Kenya and even suggested an itinerary which met our travel schedule (no other tour operators suggested this). She even came to airport to see us before the start of our safari which I think is a nice touch and makes you feel like you are cared for. At the airport we were introduced to Victor, our guide for the next 5 days in Kenya. Victor is an experienced safari guide and has a sharp eye to spot animals during the the game drives. He was also very knowledgeable and very kind when dealing with the kids. He made sure that we were comfortable during the entire trip and very flexible in adjusting to our schedules while making sure we had good spotting on our game drives. On our way back from the safari, we decided to spend sometime in Diani beach which was not booked with Donwel but Christine made sure everything was organized for our trip and even came to see us off at the airport. Christine made sure we had a comfortable trip and kept checking on us if we needed something. She even went out of her way to find contact at a local hospital and coordinated the PCR reports for us which was a big help. Overall, Donwel is a professional and very personalized service provider and highly recommended.

Hector Aguilar   –  
United Arab Emirates AE
Visited: March 2022 Reviewed: Apr 8, 2022

Email Hector Aguilar  |  50-65 years of age  |  Experience level: first safari

Donwel - Wonderful people, ready to serve the tourist.
5/5

Visiting Maasai –Mara reserve has been a fantastic dream, understanding their culture and the way they share nature with wild animals, is a big lesson for all the humanity that only think to destroy their environment to full fit their benefit.

Well done Kenya for preserving and taking care of that precious treasure that God has given.

Excellent support from every Donwel staff. Wonderful people, plenty of warmth, and always ready to serve the tourist. Special thanks to Cristine and Kenn who organize our schedule, including exceptional hotels, food, and the most emblematic icons from the reserve.

It is a highly recommended place to escape from the quotidian stressful and busy life and feel the true splendor of nature.

Hopping we have a new chance to go back soon.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 14
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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