Average User Rating
Email Adele | 35-50 years of age | Experience level: 2-5 safaris
Our tour operator provided us with the best guides ever!
We thoroughly enjoyed our trip in Africa - Kenya and Uganda. Our guides Patrick and Dalson made sure about this - they were very attentive, reliable throughout and did all they could to make sure we had the best holiday possible. I would definitely recommend them.
I preferred Uganda while my friend preferred Kenya. My choice is due to the fact that the programme was more at leisure and more varied in activities - Kenya had some early starts and long hours in jeep and heat; I would have liked a little more time to settle into a hotel and chill a bit especially since the accommodation the tour operator chose for us were great. I would have done either lake Nakuru or Amboseli in a week's trip - not both. Probably would choose Nakuru as less driving. But, I know my friend would want to do it all once again so it does depend on personal differences.
The accommodation was good, comfortable, and clean throughout the trip. The food and service were also very good too. The accommodation close to Bwindi was a bit lower in standards - mostly in terms of the service, lack of warm water, poor lighting, and internet.
Transportation - I hated that mountain road to see the gorillas but I guess that can't be helped :). It is recommended to have a proper safari jeep rather than a van.
Some points for reference:
1. US dollars are preferred and only the new ones are accepted - and papers need to be flat, clean - no tears, no gem marker etc.
2. Despite paying a lot for this trip (a 2 week trip in Africa has cost us as much if not more than anywhere else in the world including the US/Canada; Central and South America; Asia) one is still expected to fork out in tips .... daily.
3. Take some clothes, and sweets for the kids waving by the roadside.
4. Check all plans in detail with the tour operator beforehand since we had one or two miscommunications. However, these were rectified. Communication was regular prior to the trip and the guides could easily contact the operator during the trip.
5. Try to go to a local dance/performance show, it is worth it!
Anne was very responsive and attentive to our needs/wants during the safari
We were very pleased with the service we received from Mega Wild Safaris, Anne was very attentive to what we were wanting for our trip of a lifetime and was quick to respond to our emails/questions. We liked having someone local in Uganda because we think it made the price more reasonable and she had contacts in Uganda, our trip was booked for Uganda and Tanzania over the Christmas holidays.
Our driver in Uganda, Kassim, was the absolute best! Unfortunately, the airline lost our luggage for 6 days and finding medicine/necessities/clothing etc is not that easy but Kassim was very patient and we were able to get a few things so we could have the basics. Anne was instrumental in locating our luggage and was able to get it to the hotel where we were originally going to stay, because of the time and curfew it was a challenge getting it to us, but Kassim was able to get a couple of his friends to drive the 9 hours and we were able to have it before the Gorilla Trekking! We enjoyed the hotels in Uganda and Tanzania, in Uganda we stayed with the locals on holiday which was a wonderful experience and we met some of the nicest people we have ever encountered. We would definitely travel with Mega Wild Safaris again and would ask for Kassim as our guide/driver. Anne is very Professional, Calm and understanding to anything you may encounter along the journey which made us feel like we were always in good hands. Uganda is a beautiful place with beautiful people! Tanzania is better equipped for tourists and our guide in Tanzania was very good, Anwar, but it was definitely more of a professional feel as a opposed to a more personal experience we had in Uganda. Overall, it was an incredible experience and we look forward to returning!
Email Lillian Tsai | 65+ years of age | Experience level: first safari
Very knowledgeable and friendly service
The communication was transparent and clear. There could have been more details about the Rhino lodge and what to expect. I appreciated Mega Wild letting the lodge know of my special diet although the lodge wasn’t consistent about the amount of salt they used. The tour was great. My guide was persistent in seeking more animals through communications with other guides and the Park.
- All corporate and/or tour info is provided by Mega Wild Safaris , not SafariBookings