Average User Rating

Rating Breakdown
  • 5 star 57
  • 4 star 5
  • 3 star 2
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 64 Reviews
Declan & Abida Fahy   –  
United Kingdom UK
Visited: February 2024 Reviewed: Feb 22, 2024

Email Declan & Abida Fahy  |  50-65 years of age  |  Experience level: 2-5 safaris

Confident and stress free experience

We booked a gorilla trek in Volcanoes national park with Makario Safaris from the UK. This included transport from Kigali to the excellent Five Volcanoes boutique hotel, a gorilla trek and onward transport to lake Kivu. Given the high cost of trekking permits and bad experience of some travellers with other companies, we wanted to book with a reliable agent. Marario Safaris stood out and our confidence grew with our communication with their director, Mwake Utange. We received tailored quotation with detailed itinerary, confirmation and copies of our trekking permits, contact details of our driver and Makario managers in the event of any problems. Nothing was too much trouble. As a result we have had a stress free lifetime experience, with everything taken care of for us at each part of our journey. We wholeheartedly recommend Makario Safaris as a professional, friendly and reliable agent.

Silvia   –  
Spain ES
Visited: July 2023 Reviewed: Jan 11, 2024

Email Silvia  |  35-50 years of age  |  Experience level: first safari

Great and unique experience

Incredible and unforgettable experience. However, there were some moments in which our presence was too invasive. The workers cut large branches on several occasions so that we could see the gorillas that were hiding behind them, even though we told them it was not necessary.
When the tourist is put first instead of the wild animal, these types of excursions lose their essence of being something wild and natural. More and more people prefer and value tourism that respects wildlife. Despite all this, being able to observe them so closely and literally communicate with them was something I will never forget.

Jules   –  
United Kingdom UK
Visited: November 2023 Reviewed: Jan 11, 2024

Email Jules  |  35-50 years of age  |  Experience level: first safari

Incredible experience

Once in a lifetime experience trekking to see gorillas in Rwanda. Very well organised by Makario Safaris, my driver was excellent, a very safe driver and very happy to share his knowledge and insight on this fascinating country. He took me to a great restaurant for lunch and to a women’s collective to buy well-priced crafts and jewellery. I’d highly recommend Makario.

Monica   –  
United States US
Visited: November 2023 Reviewed: Dec 1, 2023

Email Monica  |  50-65 years of age  |  Experience level: 2-5 safaris

Great experience!

Makario Safaris took great care of us. From detailed and responsive preparation ahead of the trip to reliability and great planning while we were in Rwanda, I definitely recommend them! Our short 5-day trip to Rwanda was thoughtfully laid out, starting and ending with an understanding of historical/cultural context and incredible primate experiences in between! Our driver, Godfrey, was absolutely amazing - kind, reliable, friendly and put up with all my questions. Lodging was excellent, and everything went smoothly and as planned.
All in all, it was an incredible experience!!

Jeff   –  
United States US
Visited: November 2023 Reviewed: Nov 28, 2023

Email Jeff  |  65+ years of age  |  Experience level: first safari

Incredible Once-in-a-Lifetime Experience

We were picked up by Eric at our VRBO in Kigali and were driven 2 ½ hours to Volcanoes National Park. Eric was very knowledgeable, not only about the Gorilla Trek. We asked Eric all about Rwandan culture and the amazing scenery that we traversed, and we learned alot about Kigali and Rwanda during our trip.

When we arrived at Volcanoes National Park, Eric took care of all the details. All we had to do was drink our coffee and wait to be assigned to a group for orientation. We were assigned one of the easier hikes due to me being 70 years old and perhaps not in as good of physical shape as I once was! Eric then took us to the starting point of the hike where we met porters and our guide, Jolie, took us into the jungle.

I am glad that we had the easier hike! We started with a 30 minute hike through farming fields, but the hike changed as soon as we entered the Park. Our guide was joined by trackers with machetes who carved a path to our gorilla family that they had previously tracked. It was rainy season and during the next 45 minutes we quickly found ourselves in ankle-deep mud. We had taken the advice of using a porter for both my wife and I, and trust me if your guide recommends having a porter, do it!

Once we encountered the gorillas, it was magical. The gorillas are so close to you, even at one point a blackback gorilla reached out and put his hand on my wife! And we caught in on video which will be a highlight for ever. We saw a silverback, three blackbacks, many females and babies, and even twins which are very rare. 60 minutes flies by as you are captivated by what you are experiencing. The guides are with you, positioning you for your best viewing and even taking your picture "with" the gorillas.

After our hike back, our shoes were covered with mud. During our stop for lunch, Eric worked with the restaurant to clean our shoes and socks! Amazing service. Lunch was great and the service was even better.

If you are considering a Gorilla Trek, you cannot go wrong with Makario Safarios.

Martin Fatima Adertbetino   –  
Germany DE
Visited: November 2023 Reviewed: Nov 23, 2023

Email Martin Fatima Adertbetino  |  35-50 years of age  |  Experience level: 2-5 safaris

A Journey Beyond Expectations with Makario Safaris

I recently had the privilege of embarking on a safari adventure with Makario Safaris, and it was nothing short of extraordinary. From the moment I made the initial inquiry to the final farewell, every aspect of the journey was meticulously planned and executed with unparalleled precision. I recommend Makario Safaris as one of the top 5 tour operators in Rwanda.

Roberto Zanone   –  
United States US
Visited: November 2023 Reviewed: Nov 23, 2023

Email Roberto Zanone  |  50-65 years of age  |  Experience level: over 5 safaris

Makario Safaris – Unforgettable Adventure!

Exceptional Itinerary: Makario Safaris curated an unforgettable journey, seamlessly blending adventure, wildlife encounters, and cultural immersion.

Passionate Guides: Moses was my guide but not only expert but passionate storytellers, adding depth and context to every moment.

Personalized Touches: From surprise sundowners to thoughtfully curated picnics, Makario Safaris went above and beyond to make every moment special.

Conservation Commitment: The company's dedication to conservation and respect for local communities added a meaningful dimension to the entire experience.

In summary, Makario Safaris doesn't just offer safaris; they craft transformative adventures that linger in your heart. I highly recommend Makario Safaris and encourage to use them and you will testify by yourself. Thank you to the entire team for creating memories that will last a lifetime!

Caroline   –  
Switzerland CH
Visited: July 2023 Reviewed: Sep 11, 2023

Email Caroline  |  20-35 years of age  |  Experience level: first safari

Once in a lifetime experience!

We did a 6-day tour with Makario Safaris, with Jean-Marie as our guide. Makario Safaris was extremely flexible with the planning to create the best experience based on our travel requirements (we had a late flight on our last day, so they suggested changing our itinerary to do things in the reverse order than planned) and what we wanted to see. Jean-Marie was an amazing guide - friendly, knowledgeable, and very passionate about biodiversity and Rwanda. He knew all of the wildlife and how to spot them. We didn't have to worry about anything on our trip because everything was planned so well, yet still flexible in case plans changed or the weather was bad. We paid a very fair price for our whole trip, very good food and hotels. Our trip to Rwanda was an unforgettable experience for our first time in Africa. We highly recommend Makario Safaris and also Jean-Marie as a guide!

Atkinson Helena   –  
South Africa ZA
Visited: September 2023 Reviewed: Sep 6, 2023

Email Atkinson Helena  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent service

I appreciated the quick responses and good value for money snd good communication. My guide Godfrey (911) was also really good

Eszter Tanacs   –  
Hungary HU
Visited: July 2023 Reviewed: Aug 23, 2023

Email Eszter Tanacs  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Eszter Tanacs and not that of SafariBookings.
The tour operators were nice and helpful.

When we organised the trip, our correspondent was correct and flexible. The drivers were also nice and helpful, and really tried to make the most of our trip. We saw a lot of animals (rhinos, buffalos, giraffes, zebras, lots of birds, antelopes, etc). The hotels, restaurants, boat trip included were all fine.

However, our car broke down as soon as we arrived to the National park and we had to wait hours for replacement in a camping. When we got a replacement car, which we had to use for the rest of the safari, its roof was not working properly and it was smaller, so one of us had to sit in the middle (not ideal for seeing things). Its back door was regularly stuck so at the end of the trip we almost couldn't get our luggage out. I think a safari firm should either have working cars, or a working emergency plan for such cases (and possibly both).

Average User Rating
Rating Breakdown
  • 5 star 57
  • 4 star 5
  • 3 star 2
  • 2 star 0
  • 1 star 0
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